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Chalet Kisseye

3.0 star property

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Indoor pool
Studio (Matterhorn View) | Soundproofing, travel cot, free rollaway beds, free WiFi
Apartment, 3 Bedrooms | Mountain view
Exterior
Studio | Soundproofing, travel cot, free rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi

Explore the area

Map
Am Stalden 11, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Soundproofing, travel cot, free rollaway beds, free WiFi

Apartment, 3 Bedrooms

  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Soundproofing, travel cot, free rollaway beds, free WiFi

Apartment, 2 Bedrooms

  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio (Matterhorn View)

Studio (Matterhorn View) | Soundproofing, travel cot, free rollaway beds, free WiFi

Studio (Matterhorn View)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio | Soundproofing, travel cot, free rollaway beds, free WiFi

Studio

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Balcony

Studio, Balcony | Soundproofing, travel cot, free rollaway beds, free WiFi

Studio, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms | Soundproofing, travel cot, free rollaway beds, free WiFi

Apartment, 4 Bedrooms

  • 100 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Similar properties

Front of property – evening/night

Hotel Mountain Paradise

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, (64)
The price is CHF 272
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Hotel Mountain Paradise

About this property

Chalet Kisseye

Hotel with an indoor pool, steps from Zermatt-Matterhorn Ski Paradise
An indoor pool, express check-in and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden.
Chalet Kisseye offers 6 accommodations with coffee/tea makers. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Chalet Kisseye, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas and an indoor pool are available.
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a terrace
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
As a guest of Chalet Kisseye, you'll find an indoor pool, a terrace, and ski storage. Public spaces have free WiFi. Chalet Kisseye also features a garden, express check-in, and express check-out.

This 3-star Zermatt hotel is smoke free.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Travel cot

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train, taxi or foot.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email with check-in information and key retrieval information prior to arrival. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Chalet Kisseye Hotel
Chalet Kisseye Zermatt
Chalet Kisseye Hotel Zermatt

Chalet Kisseye Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Liked: Cleanliness
Old furniture and kitchen
Stayed 6 nights in Aug 2024

6/10 Okay

Sara

Stayed 4 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Pictures are very accurate to listing and everything was clean and accessible. Views are incredible and the building was very quiet.

10/10 Excellent

Maria, astoria

Stayed 4 nights in Aug 2023

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This may be the single best view in all of Zermatt!! Unobstructed view of the Matterhorn from the balcony. Comfy place with the best shower ever!!! This place is a 10 out of 10!!
Stayed 3 nights in May 2023

10/10 Excellent

William

Stayed 3 nights in Jan 2023

10/10 Excellent

Jan Magnus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Chalet, great location and attentive & responsive staff.

10/10 Excellent

PHILIP

Stayed 4 nights in Jul 2022

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, room comfort
Warm and comfortable - a hike from the village
This is a comfortable and warm apartment with excellent bedroom accommodation for six. It is situated in Winklematten quite a hill walk from the centre of town, with a very steep final path about 75 metres long, easy for our young and robust family (8 minutes from the town centre), but somewhat tough for me in my mid seventies. The main ski lift up to the glacier is about 10 minutes walk, involving some up and down - to be expected in a ski resort. The living area has soft seating for four adults - perhaps just enough for six people if two were children. The kitchen is reasonably well-appointed. There is a magnificent pool which one of our sons much enjoyed. There were some irritations. The bath in the master bathroom looks elegant if pretentious with gilding and gilded taps. Plumbing is more important, and the cold water supply to the bath was on several occasions an inadequate trickle involving a wait before you could take your bath. The apartment has been furnished in part from junk shops - the destitute long-case clock and ancient stove (for example.) A matter of taste. A certain lack of hospitality was evident for such an expensive place. For example the safe did not work (no batteries - bring your own); ditto the defunct clock controlled towel rail in the master bedroom. Also bring you own rubbish bags (no spares.) There is free internet which is a little slow; and also TV's etc. which we did not use. (No further space for comments allowed.)
Stayed 10 nights in Mar 2022

2/10 Terrible

SAID

Stayed 3 nights in Mar 2022

8/10 Good

Marie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 4 nights in Jan 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Chalet
The chalet was superb and well equipped for a large family to enjoy a week of skiing. The pantries and drawers well stocked with silverware and cooking utensils, pots and pans, etc. A very large refrigerator to keep food cool and frozen. The location is tucked away up the hill with amazing view of the Matterhorn.
Stayed 4 nights in Dec 2020

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

KwanShen

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy place, perfect getaway for a couple of days.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rafael

Stayed 3 nights in Nov 2022

4/10 Poor

Moritz

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Eigentlich war der Aufenthalt angenehm. Da es keinen Kontakt mit Angestellten hat, ist es sehr ruhig. Wenn man von den Bauarbeiten neben an absieht. Zimmer ist schön gewesen und hat alles gehabt was man in einem Schweizer Urlaub zum kochen brauchen könnte. Das WLAN hat nicht Funktioniert. Mit offener Tür zum Treppenhaus, reichte es um Whaatsapp Nachrichten zu bekommen und ein YouTube Video auf 166 Qualität halbwegs zu gucken. Eine Katastrophe, wenn man teilweise auf Internet angewiesen ist, konnte nicht mal das Hotel anschreiben, kein Internet. Was mich ärgerte ist wie lieblos der Zustand insgesamt war. Spinnweben überall, kaputte Steckdosen Lampen etc. fühlte sich an als würde sich niemand um den Ort kümmern. (Ist ja auch niemand da) Liegt vielleicht an der Sommerpause, aber es müsste einfach mal überholt werden. Der Pool ist ganz schön, Hälfte der Lichter lassen es ein bischöflich Dunkel aussehen. Außerdem wenn man sich ein umweltbewusst ist, wird mit diesem Pool die hälfte der Schweiz beheizt. Oder zumindest mit der Luft darüber, die dafür sorgt, dass das gesamte Haus sehr sehr warm ist, das Wasser im Vergleich eher kühl. Insgesamt könnte sehr schön sein, muss aber überarbeitet werden. Das schönste an Aufenthalt war, dass wir alleine im Haus waren.
Stayed 3 nights in Sep 2022

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Cleanliness, room comfort
in die Jahre gekomme
Der steile Aufstieg zum Wohnhaus ist eine Zumutung und mit Skischuhen und Skiern runterzukommen eher schwer, wie man das bei Schnee macht, kann ich mir nicht vorstellen. Die Wohnung ist sehr in die Jahre gekommen und das Bild auf der Auftragsbestätigung nicht identisch mit der effektiven Wohnung. Der Abfalleimer im Badezimmer war noch prall gefüllt vom Vorgänger. Das Klappbett mit 1.40cm breite eher wackelig und durchgelegen. Der Innenpool war sehr kalt und hat nicht zum Schwimmen eingeladen. Die Terasse und der Blick aufs Matterhorn waren schön. In der Küche gab es einen kleinen Racletteofen und ein Fondue Geschirr, der Rest vom Geschirr ist auch sehr in die Jahre gekommen. Die Wohnung war sehr ruhig, aber wir waren glaube ich jetzt auch die einzigen Gäste über Ostern.
Stayed 3 nights in Apr 2022

10/10 Excellent

Dr. Uta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Blick, Traumspot! Haben uns mit der Familie sehr wohlgefühlt über die Feiertage.
Stayed 10 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Ruhig, stimmungsvoll und sportlich
Ein unvergessliches Erlebnis in einer sehr ruhigen Gegend, in Gehweite sowohl zur Natur als auch zum Stadtzentrum, mit einem einzigartigen Schwimmbad zur Verfügung.
Stayed 7 nights in Dec 2021

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities
Der Pool ist sehr schön und gross. Der innenraum des Zimmers war sehr dunkel und düster. Die elektrische Beleuchtung hat leider nicht alles funktioniert (Treppenhaus kein Licht und 2ter Schalter im Zimmer funktionierte nicht). Das war vorlalem bei Ankunft in der Nacht gefählich und man musste mit der Taschenlampe die Treppe hoch. Anonsten war das Preis Leistungsverhälstnis gut.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es kann nicht direkt vor die Unterkunft gefahren werden. Man muss noch einen steilen Weg (ca. 100m) hinauf gehen. Das Wasser vom Pool ist 28° warm, da die Luft im Raum aber sehr heiss ist, fühlt sich das Wasser eher kühl an. Die Küche ist mit dem nötigsten für die ersten Tage ausgerüstet. Vor der Unterkunft stehen Bäume, welche die Sicht aufs Matterhorn stark einschränken.
Stayed 4 nights in Dec 2020