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Family Room (2 adults and 2 children) with Balcony or Terrace

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room with view to the Matterhorn, Balcony or Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room with balcony or terrace

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room with view to the Matterhorn, Balcony or Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room with Balcony or Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Alpenroyal. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular
  • Dogs welcome for a fee (restrictions apply)

Hotel Alpenroyal ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Alpenroyal

Everyone (5) Couples (4) Family (1)
5 out of 5
Das Hotel ist sehr schön, und das Personal super freundlich.

Posted by on 26 Apr 2024

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5 out of 5
Super hilfsbereites und nettes Personal alles hat prima geklappt inklusive Shuttleservice. Abend auf der Terrasse war einfach wunderbar und danach ins Wellness... es bleiben keine Wünsche offen.

Posted by on 10 Oct 2023

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4 out of 5
Für die zwei Tage und die Aussicht zum Matterhorn ist das Hotel sehr empfehlenswert. Auch der aktuelle Preis ist gut für die allg. Qualität - Transfer Bahnhof/Hotel hin und zurück für Check-in/check-out inkl. - Frühstück wie bei Oma :) - Mitarbeiter sehr nett und Hilfsbereit - Ruhige Lage - Zimmer wie in eine typische Chalet/ typisch Schweiz (Einrichtung in echten Holz)

Posted by on 13 May 2022

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5 out of 5
Gefallen hat uns alles, vorallem das Reichhaltige Vitaminreiche Frühstück. Die Wundervolle Aussicht ob im Zimmer beim Frühstück etc. Das Hilfsbereite höfliche Personal

Posted by on 25 Jan 2022

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5 out of 5
Wir sind mit Hund angereist. Hundeschüsseln standen bereit. Perfektes Zimmer im Parterre, man konnte direkt via Terrassentür raus um Gassi zu gehen . Matterhornblick hätte nicht besser sein können. Zimmer und Bad geräumig.

Posted by on 4 Oct 2021

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5 out of 5
La belle vue sur les alpes surtout le Cervin depuis le balcon. Service clientèle est très sympathique. Spa: piscine , sauna, bain turc après une journée de visite était très agréable.

Posted by on 30 Sep 2021

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4 out of 5
Leider keine Terrasse wie auf dem BIld

Posted by on 25 Jul 2021

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4 out of 5
Die Aussicht auf das Matterhorn war einmalig :-) Sehr freundliches, zuvorkommendes Personal, familiäres Ambiente.

Posted by on 12 Mar 2021

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4 out of 5
Sehr nettes, aufmerksames Personal. Erhöhte Lage mit freier Sicht auf das Matterhorn. Gratis Abhol- und Rücktransport vom/zum Bahnhof ist im Preis inbegriffen. Skiabfahrt bis wenige Meter vor das Hotel gewährleistet. Preis-/Leistungsservice stimmt. Einrichtungen renovationsbedürftig. Kommen gerne wieder.

Posted by on 7 Mar 2021

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4 out of 5
Freundliches Personal , tolle Aussicht auf Zermatt

Posted by on 26 Dec 2019

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About the Hotel Alpenroyal

Location Riedweg 96, Zermatt, VS 3920

Property Features

Hotel Alpenroyal offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A sauna, a terrace, and multilingual staff are also featured at Hotel Alpenroyal. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 4 levels
  • Built in 1985
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Alpenroyal offers 31 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Heating
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Eurocard and cash.

  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpenroyal Zermatt
  • Hotel Alpenroyal
  • Hotel Alpenroyal Zermatt
  • Alpenroyal Hotel Zermatt
  • Alpenroyal
  • Hotel Alpenroyal Hotel
  • Hotel Alpenroyal Zermatt
  • Hotel Alpenroyal Hotel Zermatt

You should know

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.