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4.2 out of 5

"This was a great place! It is very centrally located, clean and quiet. The staff went out of their way to be helpful. " More

By a verified traveller on Wed 16 Mar 2022

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Hotel Alphubel Zermatt gets good marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, a bar and concierge services are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
  • Pets welcome for a fee

Hotel Alphubel Zermatt ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Alphubel Zermatt

Everyone (19) Couples (3) Students (1) Family (4)
5 out of 5
This was a great place! It is very centrally located, clean and quiet. The staff went out of their way to be helpful.

Posted by on 16 Mar 2022

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5 out of 5
Central location, ease of check in, fair price, good breakfast

Posted by , from Bassersdorf on 14 Apr 2024

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4 out of 5
Sehr sauber

Posted by on 12 Apr 2024

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5 out of 5

Posted by on 19 Jan 2024

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4 out of 5

Posted by on 10 Dec 2023

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4 out of 5

Posted by on 1 Feb 2023

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4 out of 5

Posted by on 25 Apr 2022

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5 out of 5
Problemloses Check-In, saubere Zimmer, kleines, feines Frühstück, exzellente Lage im Stadtkern in einer ruhigen Seitenstrasse. Könnte nicht besser sein.

Posted by on 7 Apr 2022

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4 out of 5
Gute Lage, gutes Preisleistungsverhältnis. Frühstück kann kundenfreundlicher gestaltet werden.

Posted by on 26 Feb 2022

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Comment from Hotel Management

13 Mar 2022 by Hotel Alphubel

Besten Dank für Ihr Feedback. Ich hoffe, Sie behalten schöne Erinnerungen an die Tage in Zermatt.

5 out of 5
Sehr freundlich und hilfsbereit. Alles was es braucht.

Posted by on 13 Dec 2021

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Comment from Hotel Management

4 Feb 2022 by Hotel Alphubel

Besten Dank für Ihr Feedback. Behalten Sie schöne Erinnerungen an Ihren Aufenthalt in Zermatt.

About the Hotel Alphubel Zermatt

Location Brantschenhaus 7, Zermatt, VS 3920

Renovations + Closures

The property is closed between 10 October and 25 November.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Alphubel Zermatt. This Zermatt hotel is smoke free.

  • 29 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Alphubel Zermatt offers 29 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • LCD television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Hotel Alphubel Zermatt offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 25 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Alphubel Zermatt Hotel
  • Alphubel Hotel
  • Alphubel Hotel Zermatt
  • Alphubel Zermatt
  • Hotel Alphubel
  • Hotel Alphubel Zermatt
  • Hotel Alphubel Zermatt Zermatt
  • Hotel Alphubel Zermatt Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.