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4.6 out of 5

"great breakfast variety and very friendly staff! loved our matterhorn view from the room. we will definitely stay here again. " More

By a verified traveller on Sun 13 Oct 2019

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Alpine Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Small Alpine Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Attica Family Suite with Matterhorn View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Family Suite

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee

Hotel Jägerhof ratings based on 55 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Jägerhof

Everyone (29) Couples (15) Family (9) Other (2)
5 out of 5

Posted by on 29 Oct 2021

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4 out of 5

Posted by on 29 Dec 2020

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Comment from Hotel Management

30 Dec 2020 by Your Jägerhof Team

Thank you, Vanja, and hopefully see you again. Take care!

5 out of 5
great breakfast variety and very friendly staff! loved our matterhorn view from the room. we will definitely stay here again.

Posted by on 13 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Daniela Borges

Good afternoon, Thank you for review. We are very glad to know that you enjoyed your stay with us. Our staff are very proud that you were satisfied with all our services. We hope to welcome you again and wish you all the best, Sunny regards from Zermatt.

5 out of 5
Sehr freundliches Personal

Posted by on 22 Aug 2024

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Comment from Hotel Management

24 Aug 2024 by Jägrhof Hotel & Apartements

Vielen Dank für Ihr Lob! Wir freuen uns, dass Sie unser Personal als sehr freundlich empfunden haben. Ihr Feedback motiviert uns, weiterhin unser Bestes zu geben. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen!

5 out of 5

Posted by on 12 Jun 2024

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Comment from Hotel Management

17 Jun 2024 by Jaegerhof Hotel & Apartments

Dear GiacomoThank you very much for the full score, we were very pleased and hope that you will visit us again soon!Friendly regards from Zermatt.Your Jaegerhof-Team

4 out of 5
Grande chambre mais pas de possibilité de cuisiner.

Posted by on 4 May 2024

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Comment from Hotel Management

5 May 2024 by Jägerhof Hotel & Apartments

Cher Gerald,Nous vous remercions pour vos commentaires et votre séjour parmi nous.Nous espérons vous accueillir à nouveau dans notre hôtel.Amitiés de Zermatt.Votre équipe Jägerhof

5 out of 5
Zentral gelegen, trotzdem ruhig. 5 Minuten hat man trotzdem zum Skibus. Sehr freundliche und hilfsbereite Besitzer/Empfang. Das Servicepersonal macht seinen Job, aber nicht mehr. Tolle Sicht aufs Matterhorn (Panoramazimmer). Unkomplizert und flexibel.

Posted by on 1 Mar 2024

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Comment from Hotel Management

1 Mar 2024 by Christoph

Liebe Herr Christoph Vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns und speziell die Aussicht auf das Matterhorn geniessen konnten. Wir sind bemüht, immer einen guten Service zu bieten. Es macht uns stolz, dass Sie mit uns zufrieden waren.Ihr Team Jägerhof

5 out of 5

Posted by on 9 Oct 2023

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Comment from Hotel Management

15 Oct 2023 by You Jägerhof Team

Dear Ivana,Thank you for your review.We are very happy to know that you enjoyed your stay and hope to welcome you at another time again in our Hotel.Until then we wish you all the best.Friendly regards

4 out of 5
Très bien

Posted by on 28 Aug 2023

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Comment from Hotel Management

30 Sep 2023 by The Jägerhof Team

Dear Christine,Thank very much for your stay and your feedback! We wish you all the best and hope to see you again! Kind regards from sunny Zermatt

5 out of 5
Acceuil et petit déjeuné

Posted by on 24 Oct 2022

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Comment from Hotel Management

27 Oct 2022 by Jägerhof Hotel & Apartements

Hello NICOLE,Thank you for your review.We work every day to improve ourselves again and againWe will be happy to welcome you back again. Kind regards from Zermatt. The Jägerhof Team

Property Features

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club. This 3-star Zermatt hotel is smoke free.

  • 48 guestrooms or units
  • 4 buildings
  • Buffet breakfast (free)
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt (QZB-Zermatt Train Station) (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up; ski shuttle

Room Amenities

Hotel Jägerhof offers 48 accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Heating

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.

On-site venue – This restaurant specialises in international cuisine.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Hotel Jägerhof offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9:00 PM
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jägerhof
  • Hotel Jägerhof Zermatt
  • Jägerhof Zermatt
  • Hotel Jägerhof Hotel
  • Hotel Jägerhof Zermatt
  • Hotel Jägerhof Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.