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Hotel Jägerhof

3.0 star property

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Photo gallery for Hotel Jägerhof

Triple Room | Living area | TV
Exterior
Hiking
Bar (on property)
International cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Bar
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Furi - Riffelberg
    ‪1 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout curtains

Small Alpine Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Living area | TV

Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View | In-room safe, desk, laptop workspace, blackout curtains

Alpine Double Room with Matterhorn View

  • 23.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View | In-room safe, desk, laptop workspace, blackout curtains

Attica Family Suite with Matterhorn View

  • 50.00 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite

  • 80 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Room

Hotel Basecamp

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Bar
4.8 out of 5, Exceptional, (253)
The price is CHF 403
for 1 room
includes taxes & fees
24 Feb - 25 Feb
Hotel Basecamp

About this property

Hotel Jägerhof

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
On-site venue – This restaurant specialises in international cuisine.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jägerhof offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 592 out of 849 reviews
Rating 8 - Good. 230 out of 849 reviews
Rating 6 - Okay. 22 out of 849 reviews
Rating 4 - Poor. 3 out of 849 reviews
Rating 2 - Terrible. 2 out of 849 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel.
The room and hotel were very clean. Front desk, restaurant, and shuttle staff were amazing. A wonderful place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay and great breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was clean and fairly quiet. Fairly small but I was good with that.
Stayed 5 nights in Oct 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. Decent rooms (old but clean) Great Breakfast, great staff. Easy walk to all activities, cable cars and Gornergrat train. I recommend letting them know when you will arrive on the train from Tasch. They will pick you up at the station, else it is ~15min walk with your luggage.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Zermatt
A nice hotel in Zermatt. The hotel staff is very friendly and helpful. Nice breakfast in a cozy restaurant
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis Gabriel Queme, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver y friendly staff and helpful. Nice location with view of the Matterhorn. We loved our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with partner
staffs were kind and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a first floor room that I felt could have been a bit better had we been on a higher floor. Our view was of the back side of the next door hotel! Boo! But the hotel itself was very nice and comfy!
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly outstanding.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Shelf
I don't normally review properties but this one so impressed me I'm making an exception. Awesome across the board! Great off the beaten path, but still walking distance to everything. Desk staff was so helpful and kind. Have to give Neeco a shout out, so helpful and pleasant. You won't go wrong staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property! My husband and I think a safety handle in the tub/shower would be helpful. We could not find a way to turn the heat off or air on. Windows helped! Breakfast was the best we’ve had in Switzerland. We ate dinner two nights in the hotel restaurant and both were delicious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy but room was a bit warm without the heater on. Bathroom could use more counter space. Staff provided a tea kettle which was nice for the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah, Camarillo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The room was very comfortable and clean. The daily breakfast had a lot of options and the coffee was excellent! The staff are all very friendly and I found Samuel at the front desk to be very helpful. I hope to come back some day!
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room with the Matterhorn view was amazing! Rooms were clean, quiet, and staff were friendly. All of our adventures and hikes were easy to get to as well as to explore the city. The shuttle to/from the train station was convenient. Breakfast was included and delicious. The fondue chalet was also nice. Overall a great experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great view of the Matterhorn from our deck. Owners and staff were friendly, gracious and most helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. They accommodated my specific needs. I found them very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is hosted by friendly and English speaking staff members. The view was slightly obstructed by the trees however you would still be able to catch a glimpse of the Matterhorn mountain for the mountain view room. The toilet was clean however a recommendation of including an insect mesh could be installed.
Stayed 3 nights in Sep 2024

8/10 Good

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location about 10minutes walk to Glacier Paradise to Matterhorn, magnificent view of Matterhorn, friendly staff, continental free breakfast, family suites was huge,
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, breakfast was outstanding. Shout out to Nico from the front desk who went out of his way to help my wife and I have a great stay. Recommend this hotel to all!
Stayed 2 nights in Sep 2024

8/10 Good

Dewi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, beautiful view of the Matterhorn. Staff was pleasant and easy to work with. Breakfast was included, and everything was in walking distance of Zermatt.
Stayed 3 nights in Sep 2024