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Hotel Monte Rosa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monte Rosa

Exterior
Matterhorn Suite | View from room
Indoor pool
Monte Rosa Suite, Mountain View | Premium bedding, down duvets, pillow-top beds, free minibar
Enzian Superior Double Room | Premium bedding, down duvets, pillow-top beds, free minibar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Hot tub
  • Gym

Explore the area

Map
Bahnhofstrasse 80, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt - Furi
    1 min walk
  • Furi Ski Area
    1 min walk
  • Sion (SIR)
    84 min drive

Room options

View all photos for Enzian Superior Double Room

Enzian Superior Double Room | Premium bedding, down duvets, pillow-top beds, free minibar

Enzian Superior Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Monte Rosa Suite, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Monte Rosa Suite, Mountain View

  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Matterhorn Suite

Matterhorn Suite | Premium bedding, down duvets, pillow-top beds, free minibar

Matterhorn Suite

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Edelweiss Deluxe Room, Mountain View

Edelweiss Deluxe Room, Mountain View | Premium bedding, down duvets, pillow-top beds, free minibar

Edelweiss Deluxe Room, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Alpenrose Double Room

Alpenrose Double Room | Premium bedding, down duvets, pillow-top beds, free minibar

Alpenrose Double Room

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Whymper Suite

Whymper Suite | Premium bedding, down duvets, pillow-top beds, free minibar

Whymper Suite

  • 75 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

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About this property

Hotel Monte Rosa

Family-friendly Zermatt hotel connected to a shopping centre, a quick walk to Zermatt-Furi Gondola
Along with a golf course, this hotel has a restaurant and a nightclub. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Monte Rosa offers 41 accommodations with free minibar items and minibars. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Monte Rosa. During your stay, you'll be connected to a shopping centre and just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • 9 minutes on foot from Zermatt-Furi Gondola
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Monte Rosa offers its guests a golf course, an outdoor tennis court, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A nightclub, a fitness centre, and a sauna are also featured at the family-friendly Hotel Monte Rosa. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Monte Rosa has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Hotel Monte Rosa is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of Historic Hotels of Europe.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 9-hole golf course
  • Bicycle rentals
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool (guest access)
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift (80 centimetre wide door)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 22 September and 13 December.

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 600 per vehicle (one way)
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Monte Rosa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monte Rosa
Hotel Monte Rosa Zermatt
Monte Rosa Zermatt
Monte Rosa Hotel
Monte Rosa Zermatt
Hotel Monte Rosa Hotel
Hotel Monte Rosa Zermatt
Hotel Monte Rosa Hotel Zermatt

Hotel Monte Rosa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 118 out of 136 reviews" "
Rating 8 - Good. 11 out of 136 reviews" "
Rating 6 - Okay. 4 out of 136 reviews" "
Rating 4 - Poor. 2 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karl, Port moody

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actualy were move over to Mont Cervin Palace (Sister property). Wonderful experience. Staff exceptional in every way. Helpfull and friendly. Property: wonderful. Great breakfast and breakfast staff. Pool was very nice. We were primarily hiking in the area so it was nice to have a pool available at the end of a long day in the mountains. Location: centre of the town. Everything is walkable. Loads of pubs and restaurants within a couple of minutes. I recommend and would stay here again.
Stayed 4 nights in Sep 2024

4/10 Poor

James

Disliked: Staff & service
We reserved a room in March of 2024 for September. One week before our arrival we got an email saying our reservation was cancelled. No explanation. We were told we could reserve a room at one of their sister hotels. After three separate calls through Expedia, who called the hotel we chose, we were told we would receive email confirmation of the new room. We never received email confirmation. We arrived at the hotel with our supposed new room only to find we didn’t have a reservation. Thankfully, their sister hotel had a room available and figured things out for us. They were extremely accommodating and we thoroughly enjoyed our stay there. It’s hard to rate Monte Rosa accurately as we our only interaction was a cancelled reservation. As it turns out, their entire hotel was closed, but again, we have not explanation as to why. We would definitely go back their five star palace sister hotel again though.
Stayed 1 night in Sep 2024

10/10 Excellent

Bret, Highlands Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing staff and service! Will be back !
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Important to note that there is no driving in Zermatt so parking is in the adjacent town where you take the train in. Small vehicles will take you from the station to the hotel and everything is highly walkable. The hotel is well centered in the city and the staff is amazing. It's the oldest hotel in the city and has a lot of neat history.
Stayed 1 night in Aug 2024

8/10 Good

Les

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in heart of downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

mat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at the front desk are so kind
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivian Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, minutes away from the train station or the hiking trail. Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Marcin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, charming hotel in walkable distance from the main attractions: Gornergrat train and Matterhorn Glacier Paradise cable car stations. Our room was large and very comfortable. The staff was very friendly and helpful. I highly recommend choosing Monta Rosa for a stay in Zermatt!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dionne

Stayed 2 nights in Aug 2024

10/10 Excellent

Paris

Stayed 2 nights in Aug 2024

10/10 Excellent

Katarzyna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel! Staff was so friendly and helpful. Highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Stay Ever!!!!! Zermatt is full of hotel choices so you can’t go wrong:). The Hotel Monte Rosa is right in the middle of the valley, historic, beautiful and elegant. The breakfast is delicious, the bathrooms modern, bed super comfy and the staff is Brilliant. If you need a spa, the walk is quick and facilities are excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old time hotel in lovely setting
Stayed 2 nights in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service, Beautiful Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Prevesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Federico, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at Monte Rosa hotel. Large and clean rooms, top quality service. Super breakfast and service from Carmen and all the servers. All the employees are committed to excellence. Debora from the front desk was amazing, always with a smile and helping. Kudos to Monte Rosa! Top service
Stayed 3 nights in Jul 2024

10/10 Excellent

Norma, Lakewood Ranch

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fabulous time on our honeymoon! Next time we are in Zermatt, we will definitely look to come back!
Stayed 3 nights in Jul 2024

2/10 Terrible

Sumedha

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great old but well cared for staff were extremely friendly and helpful Great room very clean tidy and spacious great view to the Matterhorn
Stayed 1 night in Jul 2024

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Excellent service . Great breakfast . Pool and spa was great in sister hotel .
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, best views of the Matterhorn
Amazing
Stayed 1 night in Jun 2024