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Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Mountain View (Matterhorn)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Penthouse Apartment with 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Panoramic Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Matterhorn Lodge Boutique Hotel & Apartements. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Treat yourself to hot stone massages, body scrubs or body treatments at Muttgletscher
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and a ropes course
  • Steps from Zermatt-Matterhorn Ski Paradise and 10 minutes on foot from Zermatt-Furi Gondola
  • Free train station pick-up, train station drop-off and ski shuttle service

Matterhorn Lodge Boutique Hotel & Apartements ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Matterhorn Lodge Boutique Hotel & Apartements

Everyone (9) Couples (4)
3 out of 5
Der Empfang war etwas streng, eher mehr Vorschriften denn Angebote, so im Stil von Frl. Rottenmeier in einem Youth hostel. Aber der Aufenthalt und der Abschied waren sehr freundlich und herzlich. Über alles gesehen, gerne wieder.

Posted by on 14 Mar 2024

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Comment from Hotel Management

15 Mar 2024 by .

Güeten Abund Brunoherzlichen Dank für Euren Besuch und die Heidi Bewertung. Das Fröilein Rottenmeier ist mit herzlichkeit besorgt, dass sich unsere Gäste wohlfühlen. Wir sind stolz darauf, dass uns das gelungen ist.Auf ein Wiedersehen freuen wir uns sehr.Fröhliche Grüsse vom Matterhorn Lodge Team

5 out of 5
Vielen Dank für die tolle Gastfreundschaft!!!

Posted by on 18 Jan 2022

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Comment from Hotel Management

18 Jan 2022 by Euer Matterhorn Lodge Team

Tagwohl Patrick Euer Besuch hat uns sehr gefreut. Herzlichen Dank für das wertvolle Kompliment - Ihr zeigt uns, dass wir so bleiben dürfen wie wir sind :-) Heute schon freuen wir auf ein nächstes Wiedersehen Sonnige und fröhliche Grüsse

5 out of 5
Sehr tolles Hotel unter guter Leitung.

Posted by on 23 Dec 2021

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Comment from Hotel Management

24 Dec 2021 by Euer Matterhorn Lodge Team

Güeten Abund Adrian vielen herzlichen Dank für Euren Besuch und das schöne Weihnachtsgeschenk. Komplimente wie Eures zeigen uns, dass wir die richtige Richtung fahren. Gerne sind wir für Euch da und freuen uns sehr auf Euren nächsten Besuch. Frohe Festtage und immer nur das Beste

5 out of 5
Das Hotel wurde mit sehr viel Liebe zum Detail eigerichtet. Es ist sehr modern und doch sehr heimelig. Da wird sich jeder wohl fühlen. Wir werden nur noch dieses Hotel buchen, wenn wir wieder nach Zermatt kommen.

Posted by on 22 Feb 2021

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Comment from Hotel Management

22 Feb 2021 by Herzlichst, Euer Matterhorn Lodge Team

Tagwohl Anonymous wir sind sehr glücklich, dass es Euch bei uns gefallen hat und Ihr wieder kommen wollt - darauf freuen wir uns heute schon. Ist es doch etwas anders Zeit sind wir froh, wenn wir unseren Gästen eine bleibende Erinnerung geben dürfen.

5 out of 5

Posted by on 24 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Fröhliche Grüsse vom Matterhorn Lodge Team

Güeten Abund Anonymous vielen herzlichen Dank für Euren Besuch und die wertvolle Bewertung. Wir freuen uns sehr, dass wir Euch die Zeit in der Zermatter Bergwelt verschönern durften. Heute schon freuen wir uns auf ein nächstes herzlich Willkommen.

5 out of 5
La literie est très confortable, le personnel très accueillant et sympa.

Posted by on 14 Jun 2020

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Comment from Hotel Management

14 Jun 2020 by Das Matterhorn Lodge Team

Güeten Abund Sandy Merci beaucoup pour votre visite et vos compliments. Nous sommes heureux que vous ayez apprécié votre séjour chez nous et nous nous réjouissons de vous accueillir à nouveau bientôt. Nous sommes heureux d'être vos hôtes. Ah et aussi merci beaucoup pour la compréhension de notre "français fédéral suisse". le meilleur pour vous et meilleures salutations

5 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Euer Matterhorn Lodge Team

Tagwohl Anonymous vielen herzlichen Dank für Euren Besuch und die wertvolle Bewertung. Wir sind sehr glücklich, dass es Euch bei uns gefallen hat und dass wir Euch den Aufenthalt in Zermatt verschönern durften. Heute schon freuen wir uns auf das nächste "herzlich willkommen in der Matterhorn Lodge" Fröhliche Grüsse üs dum Horuderfi

5 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Fröhliche Gruss - Euer Matterhorn Lodge Team

Tagwohl Anonymous vielen herzlichen Dank für Euren Besuch und vorallem Danke, dass Ihr uns ein so wertvolles Kompliment sendet. Wir sind sehr glücklich, dass wir Euch mit unserer unkomplizierten Art, mit unserer selbstverständlichen Gastfreundschaft und unserer Freude daran, Euch zu verwöhnen begeistern konnten. Heute schon freuen wir uns auf Euren nächsten Besuch.

5 out of 5

Posted by on 27 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Das Matterhorn Lodge Team

Güeten Abund Anonymous wir sind sehr glücklich, dass Ihr uns besucht habt. Vielen herzlichen Dank für das wunderschöne Kompliment. Ihr zeigt uns, dass wir auf dem richtigen Weg sind und dass Ihr unsere selbstverständliche Gastfreundschaft zu schätzen wisst. Bis hoffentlich ganz bald wieder Fröhliche Grüsse

5 out of 5

Stilvolles Hotel

Es war alles perfekt. Wir wurden sehr herzlich empfangen. Das Hotel ist sehr sauber und hat ein wunderschönes Innendesign. Wir haben uns direkt wohlgefühlt und konnten unseren Aufenthalt in vollen Zügen geniessen.

Posted by , from Zürich on 8 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Euer Matterhornlodge Team

Güeten Abund Seli vielen herzlichen Dank für die tolle Rückmeldung. Gerne sind wir Gastgeber in einem wunderschönen Alpinstyle Haus. Wir sind immer wieder glücklich, wenn wir Menschen unerwartet begeistern dürfen. Auf ein nächstes Wiedersehen freuen wir uns heute schon. Fröhliche Grüsse aus dem Frühlingsschnee

About the Matterhorn Lodge Hotel & Appartements

Location Englischer Viertel 11, Zermatt, VS 3920

Renovations + Closures

The property is closed between 19 September and 3 December.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar. There's a snack bar/deli on site. WiFi is free in public spaces. You'll have access to the health club at a partner property. This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 4 levels
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up and ski shuttle; area shuttle within 200 metres available for a surcharge

Room Amenities

Matterhorn Lodge Boutique Hotel & Apartements offers 18 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (limited hours)
  • Plasma television
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Ropes course on site
  • Downhill skiing nearby
  • Sledding nearby
  • Hunting nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Optional ski privileges
  • Snow sports gear

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Muttgletscher. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Matterhorn Lodge Boutique Hotel & Apartements offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Guest will receive an email before arrival 5 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CHF 28 for adults and from CHF 16 for children
  • Late check-out fee: CHF 100.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Matterhorn Lodge
  • Matterhorn Lodge Zermatt
  • Matterhorn Zermatt
  • Matterhorn Lodge Hotel Appartements Zermatt
  • Matterhorn Lodge Hotel Appartements
  • Matterhorn Appartements Zermatt
  • Matterhorn & Apartements
  • Matterhorn Lodge Hotel Appartements
  • Matterhorn Lodge Boutique Hotel & Apartements Hotel
  • Matterhorn Lodge Boutique Hotel & Apartements Zermatt
  • Matterhorn Lodge Boutique Hotel & Apartements Hotel Zermatt

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.