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Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room (Charme Mountain View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite Style

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Style Double room with Matterhorn view

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Charme Single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Charme)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Relais & Chateaux Schönegg, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Gourmetstuebli, a fine-dining restaurant that serves French cuisine
  • Indulge with massages, body scrubs or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and 2 hot tubs -
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Relais & Chateaux Schönegg ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Relais & Chateaux Schönegg

Everyone (3) Couples (1)
5 out of 5

Posted by on 27 Sep 2020

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Comment from Hotel Management

15 Jul 2024 by Your Schönegg Team

Dear AnonymousThank you very much for this amazing review!We would be delighted, welcoming you back soon!

3 out of 5
Tolle Lage, freundliches Personal, Zimmer etwas in die Jahre gekommen (Teppich etc.), Wellness-Bereich nicht mehr zeitgemäss und viel zu klein, leider neben dem Zimmer eine riesige nervige Baustelle

Posted by , from Zürich on 6 Aug 2020

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Comment from Hotel Management

15 Jul 2024 by Ihr Schönegg Team

Lieber MarcelVielen Dank für die tolle Bewertung. Wir freuen uns sehr zu lesen, dass Ihnen die Lage und der freundliche Service so zugesagt haben.Mittlerweile haben wir einige Zimmer renoviert und unser Wellnessbereich wird ebenfalls gerade umgebaut und im Winter 2025 wieder eröffnet. Wir würden uns sehr freuen, Sie dann wieder bei uns begrüssen zu dürfen!

5 out of 5

Magnifique vue!

Superbe emplacement! Les chambres avec vue méritent leur appellation! La terrasse du bar est magnifique également! Le spa est bien agencé! Le déjeuner était copieux, varié et frais! Magnifique établissement!

Posted by , from sierre on 9 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Anna & Sebastian Metry

Chère Alain, Nous vous remercions sincèrement d’avoir pris le temps de commenter votre séjour sur Ebookers. Nous sommes très heureux que notre cuisine vous aie aussi plu. Nous aimons faire la différence par la qualité des met que nous offrons. Notre buffet de petit-déjeuner, rempli de produit frais de la région est un des points les plus important lors de votre passage au Schönegg. Nous serions ravis de vous accueillir à nouveau dans notre établissement et vous souhaitons une belle semaine. Meilleures salutations de Zermatt, Vos hôtes

5 out of 5

Trop court

Bon accueil, je me suis sentie comme à la maison. De plus nous avons eu un temps magnifique

Posted by on 9 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Anna & Sebastian Metry

Chère Anonymous, Nous vous remercions sincèrement d’avoir pris le temps de commenter votre séjour sur Ebookers. Nous sommes très heureux que notre maison vous aie aussi plu. Nous serions ravis de vous accueillir à nouveau dans notre établissement et vous souhaitons une belle semaine. Meilleures salutations de Zermatt, Vos hôtes

About the Relais & Chateaux Schönegg

Location Riedweg 35, Zermatt, VS 3920

Renovations + Closures

The following facilities or services will be unavailable from May 31 2024 to November 30 2024 (dates subject to change):

  • Spa

The property is closed between 31 August and 01 December.

The property will be renovating from 31 May 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:

  • Sauna
  • Spa
  • Hot tub

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Relais & Chateaux Schönegg helps provide the perfect ski holiday with ski storage, skiing lessons and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll have access to the indoor pool at a partner property. This 4-star Zermatt hotel is smoke free.

  • 48 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up; airport shuttle and ski shuttle

Room Amenities

Relais & Chateaux Schönegg offers 48 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

Gourmetstuebli – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

Children aged under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Ski lessons on site

Spa Services

The on-site spa has massage/treatment rooms. Services include sports massages, Swedish massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision.

  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Relais & Chateaux Schönegg offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120.0 per night.

Pet Policy

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 9
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Contactless check-in is not available
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais Chateaux Schönegg Hotel Zermatt
  • Chalet Hotel Schönegg Zermatt
  • Chalet Schönegg
  • Chalet Schönegg Zermatt
  • Relais Chateaux Schönegg Hotel
  • Relais Chateaux Schönegg Zermatt
  • Relais Chateaux Schönegg
  • Relais & Chateaux Schonegg
  • Relais & Chateaux Schönegg Hotel
  • Relais & Chateaux Schönegg Zermatt
  • Relais & Chateaux Schönegg Hotel Zermatt

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.