Silvana Mountain Hotel

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Dates

January 2025

February 2025

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Room service

Gym

Housekeeping

Bar

Hot tub

Spa

Explore the area

Furi 265, Zermatt, VS, 3920

Zermatt-Matterhorn Ski Paradise
1 min walk
Ferienwohnung "Les Marmottes"
1 min walk
Zermatt Station
45 min walk
Sion (SIR)

Room options

Doppelzimmer Mountain Lodge, Annex

19 sq m
Mountain view
Sleeps 2
2 Single Beds

Double Room East with balcony

22 sq m
Mountain view
Sleeps 2
2 Single Beds

Single Room Mountain Lodge, Annex

13 sq m
Mountain view
Sleeps 1
1 Large Single Bed

Family Room with balcony

24 sq m
Mountain view
Sleeps 4
4 Single Beds

Junior Suite Mountain Lodge, Annex

24 sq m
Mountain view
Sleeps 4
2 Single Beds and 1 Queen Sofa Bed

Triple Room, Balcony

23 sq m
Mountain view
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Double Room West with balcony

19 sq m
Mountain view
Sleeps 2
2 Single Beds

Deluxe Double Room

18 sq m
Mountain view
Sleeps 2
2 Single Beds

Single Room West with balcony

15 sq m
Mountain view
Sleeps 1
1 Large Single Bed

Junior Suite West with balcony

24 sq m
Mountain view
Sleeps 4
2 Single Beds and 1 Queen Sofa Bed

Junior Suite West

30 sq m
Mountain view
Sleeps 4
2 Single Beds and 1 Queen Sofa Bed

Similar properties

Breakfast included

Spa

Pet-friendly

Free WiFi

for 1 room

includes taxes & fees

9 Jan - 10 Jan

About this property

Ski-in/ski-out hotel with a full-service spa

Ski into Silvana Mountain Hotel, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.

Silvana Mountain Hotel offers 22 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. 55-inch Smart televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

During your stay at Silvana Mountain Hotel, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the indoor pool or soak in the hot tub
Treat yourself to massages at the spa
Amenities include free newspapers in reception, a front desk safe and a meeting room
On-site recreation includes a gym, a steam room and a sauna
Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers ski storage, an indoor pool and a sauna.

This 3-star Zermatt hotel is smoke free.

Restaurant Gitz-Gadi – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Room service is available.

Languages

English, French, German

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Restaurant Gitz-Gadi

Things to do

Full-service spa
Gym
Hiking/biking trails
Indoor pool
Mountain biking
Playground
Rock climbing
Sauna
Ski storage
Ski-in/ski-out access
Snowshoeing
Spa tub
Steam room

Family friendly

Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting room

Outdoors

Garden
In the mountains
Terrace

Full-service spa

Massage
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Visual fire alarm
Well-lit path to entrance

Room amenities

Bedroom

Hypo-allergenic bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Heated bathroom floor
Rainfall showerhead
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with digital channels

Food and drink

Free bottled water
Room service

Desk
Heated floor
Heating
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 5 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October, November and May.

Access methods

Front desk (limited hours)

Pets

Pets: CHF 10 per pet, per night
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: CHF 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Silvana

Hotel Silvana Zermatt

Silvana Zermatt

Silvana Hotel Zermatt

Silvana Mountain Hotel Zermatt

Silvana Mountain Zermatt

Silvana Mountain

Silvana Mountain Hotel Hotel

Silvana Mountain Hotel Zermatt

Silvana Mountain Hotel Hotel Zermatt

Silvana Mountain Hotel Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Robert

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way.

Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

3 Mar 2024

Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family

25 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jan 2024

10/10 Excellent

LYNDSEY, Hobbs

Travelled with group

29 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We absolutely loved our stay at Silvana. The owners are amazing and very welcoming. Will only stay here in Zermatt.

8/10 Good

Sarah

Travelled with group

27 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff.

10/10 Excellent

Cassie

Travelled with family

25 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland!

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Travelled with family

31 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was away from the main part of town but amazing. The restaurant was fantastic and the room while small was perfect.

Stayed 1 night in Jul 2023

10/10 Excellent

Jaweria

Travelled with family, Travelled with family and small children

20 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future.

Stayed 2 nights in Jul 2023

10/10 Excellent

Ruben

Travelled with family and small children

31 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice small ski-in and out hotel in Fury (Zermat). Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy). The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down) Overall very pleased. Ruben

10/10 Excellent

Garrett

20 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Experience All-Around

Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022. Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!). Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests! The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning. I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3 P.S. One major caveat, you're at the mercy of the cable car schedules here!

Stayed 4 nights in Sep 2022

10/10 Excellent

Agnieszka, Burr Ridge

Travelled with family

2 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant

Stayed 1 night in Jun 2022

10/10 Excellent

Bruce

29 Jun 2022

Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Travelled with family

9 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Efficient, well thought out rooms Charming decor Beautiful spa Wonderful on site restaurant Courteous, professional, accomodating staff - service was beyond excellent. If you're coming to the Zermatt area, this is the only place you should ever stay

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner

13 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

4 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection in the alps

Hotel Silvana is perfect - the owners and staff are wonderful, helpful and caring. The hotel is clean, modern and surprisingly full of amenities. The food in the restaurant was fantastic and in a perfect setting.

10/10 Excellent

Steve, UK

23 Mar 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great food, right next to the piste.

A really excellent stay. Ski in, ski out made the day start and end well. Hotel is friendly with great food and in an amazing location.

10/10 Excellent

Freddy, London

17 Sept 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in the mountains

This hotel is simply amazing for its location, rooms and most importantly its FOOD. It's only a few minutes walk from Furi cable car station and you can take a nice walk approx 2hr with the view of the mountain Matthorn (and the other mountains) if you take the cable car 1 station up. Very nice for people who wanna hike or cycle around. The food is better than any other hotel or restaurant we visited in Switzerland!! And it's only 40 CHF for a 4-course dinner, totally worths it. The staff in the hotel is very nice and speak very good English:p Gonna stay again if we go next time.

10/10 Excellent

Seraina

12 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles war Top

Es war ein Wunderbarer Aufenthalt. Wir haben noch ein Upgrade erhalten. Wir reisen erst später an und das Hotel holte uns am Bahnhof in Zermatt ab für CHF 20.00 da die Gondel nicht mehr fuhr. Da wir so spät anreisten haben Sie uns von sich aus einen Tisch reserviert im Restaurant (nur Frühstück gebucht). Dies war sehr zuvorkommend. Das Essen war spitze und auch das Frühstück. Die Mitarbieter sehr aufgestellt und zuvorkommen. Ich würde das Hotel jedem weiterempfehlen.

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group

18 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten

Stayed 1 night in Aug 2019

10/10 Excellent

Manuel, Costa Rica

8 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado.

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

29 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service Early check in is possible if the room is ready

Stayed 1 night in Jul 2018

10/10 Excellent

Neil

29 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dany and the Hotel Silvana team, 24 hours a day!!

Due to avalanche risks Zermatt was cut off from the outside world so our stay was extended from 3 to 5 nights. Everything was done to make sure our stay was as comfortable as possible despite the extreme conditions outside. Thanks to the whole Hotel Silvana team, we had a great time!

Stayed 3 nights in Jan 2018

8/10 Good

Fabienne

24 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2017

10/10 Excellent

Franck

13 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rêve éveillé...

Hotel aussi charmant que typique, accueil très agréable et chaleureux. petit déjeuner très bien garni avec du bon fromage suisse!!! service aux petits soins, dîner au top. Le personnel nous donne plein d'infos sur les activités à faire et pleins de bons conseils. La piscine est aussi belle que zen et on se sent comme chez soi dans ce merveilleux petit chalet.

Stayed 2 nights in Jul 2017

10/10 Excellent

Barthold

3 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski + Wellness + lecker Essen an einem Ort!

Wir waren zum Ski-Fahren, Essen und Whiskey trinken in Zermatt im Silvana. All diese Dinge konnte man dort wunderbar machen. Essen TOP, Service/Personal TOP, man kann von der Ski Piste direkt an das Hotel heranfahren und am Ende eines Ski Tages konnten wir uns im Wellnessbereich liegend einen Whiskey gönnen und entspannen! Das perfekte Ski Wochenende! Mit Arni's Worten: "Ich komme wieder!"

Silvana Mountain Hotel

Choose dates to view prices

Photo gallery for Silvana Mountain Hotel

Reviews

Exceptional

Popular amenities

Explore the area

Room options

View all photos for Doppelzimmer Mountain Lodge, Annex

Doppelzimmer Mountain Lodge, Annex

View all photos for Double Room East with balcony

Double Room East with balcony

View all photos for Single Room Mountain Lodge, Annex

Single Room Mountain Lodge, Annex

View all photos for Family Room with balcony

Family Room with balcony

View all photos for Junior Suite Mountain Lodge, Annex

Junior Suite Mountain Lodge, Annex

View all photos for Triple Room, Balcony

Triple Room, Balcony

View all photos for Double Room West with balcony

Double Room West with balcony

View all photos for Deluxe Double Room

Deluxe Double Room

View all photos for Single Room West with balcony

Single Room West with balcony

View all photos for Junior Suite West with balcony

Junior Suite West with balcony

View all photos for Junior Suite West

Junior Suite West

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Hotel Mountain Paradise

Hotel Mountain Paradise

About this property

Silvana Mountain Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Silvana Mountain Hotel Reviews

Reviews

Exceptional

9.8/10

10/10

9.8/10

9.6/10

9.8/10

Reviews