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Youth Hostel Zermatt

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Youth Hostel Zermatt

Aerial view
Exterior
Mountain view
Lobby sitting area
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Staldenweg 5, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • North Wall Bar
    3 min walk
  • Zermatt Gornergratbahn Station
    13 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Standard Room, Private Bathroom (Sextuple Room)

Desk, free WiFi

Standard Room, Private Bathroom (Sextuple Room)

  • 15 sq m
  • Mountain view
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Shared Dormitory, Private Bathroom (1 bed in 6 bed dorm)

Desk, free WiFi

Shared Dormitory, Private Bathroom (1 bed in 6 bed dorm)

  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 3 Single Bunk Beds

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom | Desk, free WiFi

Quadruple Room, Shared Bathroom

  • 14 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Double Room, Private Bathroom

Desk, free WiFi

Double Room, Private Bathroom

  • 10 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Private Bathroom

Desk, free WiFi

Single Room, Private Bathroom

  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory, Shared Bathroom (1 bed in 4 bed dorm)

Desk, free WiFi

Shared Dormitory, Shared Bathroom (1 bed in 4 bed dorm)

  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 2 Single Bunk Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Desk, free WiFi

Quadruple Room, Private Bathroom

  • 14 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Single Room

Desk, free WiFi

Single Room

  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

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Front of property

Hotel Bahnhof

Free WiFi
Housekeeping
4.5 out of 5, Wonderful, (312)
The price is CHF 255
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Bahnhof

About this property

Youth Hostel Zermatt

Simple base for skiers with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant. Additional amenities at Youth Hostel Zermatt include ski storage and complimentary wireless Internet access. Housekeeping is not available.
Youth Hostel Zermatt offers 47 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Youth Hostel Zermatt. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Ski shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at Youth Hostel Zermatt.

This Zermatt hostel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.
Youth Hostel Zermatt has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 19.50; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Ski storage

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Private or shared bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7 AM - 10 AM) and Monday - Sunday (4 PM - 10 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: CHF 19.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 7 AM - 10 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The total price includes a Youth Hostel Membership per day.
Children younger than age 7 may not stay in dormitories. Children age 2 and younger are included in private room rates when using existing bedding.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Youth Zermatt
Youthhostel Zermatt Hotel
Youth Hostel Zermatt Zermatt
Youth Hostel Zermatt Hostel/Backpacker accommodation
Youth Hostel Zermatt Hostel/Backpacker accommodation Zermatt

Youth Hostel Zermatt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 176 reviews" "
Rating 8 - Good. 66 out of 176 reviews" "
Rating 6 - Okay. 14 out of 176 reviews" "
Rating 4 - Poor. 3 out of 176 reviews" "
Rating 2 - Terrible. 12 out of 176 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Jul 2024

6/10 Okay

fermina

Beautiful views, hard access walking the way to the hostel, breakfast was ok.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Stayed 1 night in Jul 2024

10/10 Excellent

Amelia

Stayed 1 night in Jul 2024

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Youth hostel that offers great breakfast included in daily rate. Its dinner is freshly cooked decent three courses for 20CHF, where any other restaurant in town start their main course at 25CHF. A budget friendly place for a few nights stay in Zermatt, considering how expensive the town is.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple place, good breakfast. Steep climb to get to after a long day of hiking. Can be tricky with older people with luggage.
Stayed 1 night in Jun 2024

10/10 Excellent

Luis, Battle Creek

Stayed 2 nights in Jun 2024

6/10 Okay

Joseph

Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad option in Zermatt
Please be aware of this bad hostel!!! They don’t know how to welcome the tourist it is very bad option to stay in
Stayed 1 night in May 2024

10/10 Excellent

Mary

Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer service, be aware of here!!
I am Silver customer so I have a welcome drink but the hostel don’t respect that, the people who are in there they are very unfriendly, we should remove this people there if they don’t want to work, ser Matt excellent but with these people make uglier the experience in this beautiful city.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs helpful and friendly
Stayed 1 night in May 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Amy

Stayed 1 night in May 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location view matterhorn from your room
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with partner
Liked: Amenities
Clean private room with a view of the mountains. Excellent breakfast. Fairly close to the town and nit difficult to find.
Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hostel with a shared sink in each room. The shower stalls are clean, but a bit narrow (width: no enough to raise both elbows out to shoulder height) Good breakfast :) Just 1-2min walk from the bus stop. However, the bus doesn't come around as frequently as some other places. Also, it's a pretty small bus, so depending on your timing, it could get tough getting on board.
Stayed 1 night in Apr 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good location to the local bus, quiet and good views
Stayed 2 nights in Mar 2024

10/10 Excellent

Noelles Dawn, Waldenburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay. It's clean and staff are friendly except from one kitchen staff who yelled at me in front of everyone having their breakfast at that time when I was getting coffee but instead of using their own mug, I've used my own flask to keep the coffee warm whilst having my breakfast. He just yelled 'NO NO NO. YOU CANNOT DO THAT. YOU CAN TAKE YOUR WATER BUT NOT COFFEE.' What's wrong with using you own flask? I'm not stealing their coffee? I'm drinking it with my breakfast. Is it now forbidden to use your own flask?
Stayed 1 night in Mar 2024

8/10 Good

Voralak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we stayed whilst a school group was staying. There was alot of running around the halls, screaming and shouting in the early morning and in the evening. You would have thought they would put the group in one building, but they were spread out all over the three buildings. The facilities were fine, but meal times were so loud that we had to eat ver quickly and leave. Optional Dinners were very worth it. Four courses and delicious. We also opted for fondue one night, delish! The beds were comfortable, the room was basic and clean. The shower played up abit, hot then cold. Overall it was good
Stayed 2 nights in Jan 2024

10/10 Excellent

Tanisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite basic but was not there for the fancy rooms, delicious breakfast,, close to the bus stop, and close walking distance to all the restaurants etc.
Stayed 2 nights in Jan 2024