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Starcity Hotel Zhuhai

3.5 star property

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Lobby
Exterior
Daily buffet breakfast for a fee
Deluxe Suite | Minibar, in-room safe, blackout curtains, free WiFi
Executive Suite | Minibar, in-room safe, blackout curtains, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • Housekeeping
  • Room service

Explore the area

Map
88 Jingshan Road, Zhuhai, Guangdong, 519015
  • Gongbei Port
    ‪5 min drive‬
  • Ruins of St. Paul's Cathedral
    ‪8 min drive‬
  • Senado Square
    ‪9 min drive‬
  • Zhuhai (ZUH-Jinwan)
    ‪45 min drive‬

Room options

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout curtains, free WiFi

Family Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout curtains, free WiFi

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, blackout curtains, free WiFi

Executive Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is CHF 15
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includes taxes & fees
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About this property

Starcity Hotel Zhuhai

Hotel in Zhuhai with health club and restaurant
This smoke-free hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and concierge services.
Starcity Hotel Zhuhai offers 202 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Zhuhai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at Starcity Hotel Zhuhai, you'll be close to Ruins of St. Paul's Cathedral. Features include free WiFi in public areas, free self-parking and a free ferry terminal shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 8 minutes by car from Ruins of St. Paul's Cathedral and 9 minutes from Senado Square
  • Free ferry terminal shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi and wired Internet are free in public spaces. A health club, tour/ticket assistance, and concierge services are also featured at Starcity Hotel Zhuhai. Free self parking is available.

This 3.5-star Zhuhai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Metropark Restaurant – This restaurant serves lunch and dinner.
Kagawa – This restaurant specialises in Japanese cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 58 to 68 for adults and CNY 58 to 68 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kagawa
  • Metropark Restaurant

Things to do

  • Health club

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 to 68 for adults and CNY 58 to 68 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Starcity Hotel Zhuhai
Starcity Zhuhai
Starcity Hotel Zhuhai Hotel
Starcity Hotel Zhuhai Zhuhai
Starcity Hotel Zhuhai Hotel Zhuhai

Starcity Hotel Zhuhai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 111 reviews
Rating 8 - Good. 58 out of 111 reviews
Rating 6 - Okay. 28 out of 111 reviews
Rating 4 - Poor. 7 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Noisy in my room. Change room three times. Animal sound at night. Front desk made mistakes and removed breakfast from my room, needed to get out of the cafeteria and went to front desk for verification. They also charged me for room change fee because the room was upgraded.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Changed room twice, too noisy with duck sound from outside. Breakfast forgot to include for my room even I booked it. Was asked to leave the cafeteria and disputed for it afterward. Back feeling. Will not book this hotel anymore.
Stayed 2 nights in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2018

6/10 Okay

Puah

Liked: Cleanliness
Breakfast is good. Convenient location near the pier . Air conditioning excellent. TV works fine. To add more English channels. Did not try the lounge Maybe next time when I visit the hotel again. Short walk to nearby food court . There is a shop selling clothing and shoes opposite across the road. Many varieties of food for breakfast in the 2nd floor restaurant.
Stayed 3 nights in May 2018

8/10 Good

David

Liked: Cleanliness, room comfort
A well located hotel in the business district
The hotel is conviently situated in the business district and not far from the ferry terminal. The suit is good and spacious. Good value for money, But the breakfast is very average both in quality and variety.

8/10 Good

Brenton

Liked: Staff & service

6/10 Okay

Brenton

Stayed 1 night in Jan 2018

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed it.
Was unable to be there. Unable to cancel. Lost money.
Stayed 1 night in Oct 2017

8/10 Good

Siu Hong

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Michael, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has been upgraded since my last visit
food and restaurant area has been upgrade and a better selection was offered which was very much appreciated
Stayed 2 nights in Jun 2017

10/10 Excellent

Joseph, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
enjoying

8/10 Good

Michael, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Cost effective comfortable hotel
5 night stay there overall a convenient place excellent staff.

6/10 Okay

John

Liked: Cleanliness, staff & service
Good, solid, business hotel
Centrally located Business hotel. Staff is helpful and attentive but have limited English skills (but certainally better than my lack of Chinese). Exceptional breakfast buffet.

4/10 Poor

Mikkeal

Liked: Staff & service
Disliked: Cleanliness, room comfort
Won't ever stay in this hotel again. Luckily i was just transiting in Zhuhai for the night before heading to HK. Shower was leaking because the shower head wasn't suitable for the shower tub was mess, after every shower the whole toilet would be flooded. The room was old, fixtures were wooden and old. Wasn't dirty but it wasn't comfortable. Very bad. Only the hotel reception was nice and allowed me to check in although the have not received confirmation from Hotels.com ! Hotels.com: your service in China is terrible ! countless times when i have booked through Hotels.com in China only for the hotel to tell me nothing has been received when i have reached.

6/10 Okay

Christopher

Liked: Room comfort
Disliked: Staff & service
Dissapointed
I have stayed at this hotel at least twice per year for the last 12 years. But this may be the last booking because the service from the Hotel Managers was again very, very poor - and has been getting worse over the last 3-4 years. Reception and restaurant staff are helpful but speak little English. The Mangers English is almost zero and have a very poor attitude to helping customers. The bar was closed each night at 7pm. Good points; breakfast, room, price, close to ferry terminal. This is also the findings of 4 of my colleagues who were also at the same hotel. Star City, you need to improve or you will lose a lot of business:(

6/10 Okay

Shou Yu

Rude staff
Actually everything was alright, except that when I book that time, it stated there is breakfast but the staff say dont have, and I do not wish to argue much so I hope hotels.com do not publish things that is not true, it affect my confidence against hotels.com not the hotel

6/10 Okay

show yu

Rude staff
Actually everything was alright, except that when I book that time, it stated there is breakfast but the staff say dont have, and I do not wish to argue much so I hope hotels.com do not publish things that is not true, it affect my confidence against hotels.com not the hotel

8/10 Good

Patrick, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel facilities good. Frontdesk not enough staffs
There is only one staff serving at the front desk. There is always long wait.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
small room
The stay is not very pleasant. First we had to add money at the counter when we get to hotel. Second, the hotel room is small and old and the sink has some issue.

8/10 Good

Chi To, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel location is good, it locates right next to a bus station so and you can take the bus (no. 13/26) to most of the shopping malls. There are also some local restaurant at a short distance. But the air-con was broken, we called and waited 30 mins for the service to come. The first staff was came to see what happened, which i have told clearly to the front desk. It then took another 15 mins for the technician to fix the problem.

6/10 Okay

Christopher, Suffolk

Liked: Room comfort
Disliked: Cleanliness
An OK hotel but not 5*
Stayed here a few times before. Reception is always slow both booking in and booking out. The hotel needs some t.l.c. as décor is getting tired and needs attention. Shower tiles need re-grouting. Restaurant is OK and breakfast is good. Good wi-fi in room. I would stay again as it is only a short taxi drive from the Zhuhai ferry from HKI Airport.

6/10 Okay

lee

6/10 Okay

KOH, singapore

Hotel will be better if comes with dim sum store
Quite a good hotel but I cannot find the gym. should have a cantonese restaurant for dim sum

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
After reading the reviews of this hotel, we had low expectations, but we were pleasantly surprised across the board. The service was spot-on, the room was comfortable and clean, and everything worked efficiently. Also, the Internet was a pleasant surprise. It's not fancy, but we would stay there again.