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Double Room Single Use (Medium Pizzet (North))

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Valley View (Medium Inn (South))

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Valley View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room (Medium Pizzet (North))

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use (Medium Inn (South))

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room, Valley View (South)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Castell, you're just a quick walk from Engadin Valley. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with hot stone massages, facials or reflexology at Hamam
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Engadin Valley and 12 minutes on foot from Ski Lift Survih
  • Free train station pick-up, local-area and ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Castell ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Castell

Everyone (4) Couples (2)
5 out of 5

Posted by on 10 Mar 2024

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4 out of 5
Lage ist erstklassig. Nicht so gefallen - die Speiseauswahl. Teilweise klassische Wintergerichte aufgepimpt mit Tomaten.

Posted by , from Pfaffhausen on 23 Jul 2022

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5 out of 5
Altes Gebäude kombiniert mit Gegenwartskunst. Top und freundliches Personal

Posted by on 28 Mar 2022

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5 out of 5
Ein Wohlfühlhotel von der ersten Minute bis zum Schluss... sehr aufmerksames Personal, schöne und ruhige Lage, erstklassiges Essen und zum Tagesende ein Hamam zum Träumen. Sehr zu empfehlen, auch wenn es mal nur ein Wochenende zum Erholen sein soll. Wir kommen gerne wieder.

Posted by on 14 Jun 2021

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5 out of 5
Sehr freundlicher Empfang. Zimmer sehr sauber und mit viel charme. Frühstück Buffet mit viel Auswahl und sehr lecker. Gehe ich wieder hin.

Posted by on 16 Jul 2019

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5 out of 5

Posted by on 7 Jan 2019

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5 out of 5
Pros: Hamam
Sehr gute Lage, gutes Essenund sehr freundliches Personal

Posted by on 17 Jan 2018

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Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Castell helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll have access to the health club at a partner property. Self parking is free. This 4-star Zuoz hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1912
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Zuoz Station (1.4 km / 0.8 mi)
  • Property shuttles: Free area shuttle within 5 kilometres, train station pick-up, and ski shuttle
  • Parking: Free self parking

Room Amenities

Hotel Castell offers 68 accommodations with DVD players and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.

On-site venue – This restaurant specialises in local cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Free bicycles on site
  • Golf driving range on site
  • Golfing nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Volleyball on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Hamam has 3 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 3
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Castell offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 90 per night.

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

  • Car not required
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castell Hotel
  • Castell Zuoz
  • Hotel Castell
  • Hotel Castell Zuoz
  • Hotel Castell Zuoz
  • Hotel Castell Hotel
  • Hotel Castell Hotel Zuoz

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.