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Altstadt Hotel

3.0 star property

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Photo gallery for Altstadt Hotel

Café
Exterior
Exterior
Design with Rooftop Terrace | Balcony view
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
Kirchgasse 4, Zürich, ZH, 8001
  • Bahnhofstrasse
    ‪5 min walk‬
  • Zürich Opera House
    ‪6 min walk‬
  • ETH Zurich
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Design with Rooftop Terrace

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Attic Design

Attic Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Attic Design

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design

Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Design

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic

Classic | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Cosy

Classic Cosy | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Cosy

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Front of property

Hotel Scheuble

  • Pet-friendly
  • Breakfast available
  • Parking available
  • Business services
4.5 out of 5, Wonderful, (1166)
The price is CHF 512
for 1 room
includes taxes & fees
6 Jun - 7 Jun
Hotel Scheuble

About this property

Altstadt Hotel

Hotel with a coffee shop/cafe, a short walk to Bahnhofstrasse
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
Altstadt Hotel offers 25 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Altstadt Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Bahnhofstrasse and ETH Zurich
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Altstadt Hotel. For a fee, parking is available.

This 3-star Zürich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Altstadt Bar – This bar serves breakfast and light fare.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Covered self-parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE-169.051.025

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 875 reviews
Rating 8 - Good. 309 out of 875 reviews
Rating 6 - Okay. 78 out of 875 reviews
Rating 4 - Poor. 26 out of 875 reviews
Rating 2 - Terrible. 11 out of 875 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Thank you.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location
Stayed 2 nights in Feb 2025

8/10 Good

Teresa

Helpful staff. Comfortable room.
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adrienn

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Gerd-Dieter A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in Altstadt, near restaurants. Great to explore the sity from there. Super friendly staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel …walkable to most sites. Staff very accommodating. They even had an umbrella for use as it was a rainy stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and staff was very kind and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, unusualy but nicely decorated. Friendly and helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, the rooms are fine and clean. No lobby to sit down and breakfast is relatively poor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and excellent location.

Great service from the staff at Altstadt. They had our room ready when we arrived early from Australia and they also loaned us a Swiss plug adapter to use with our Europe one. The rooms are a touch small but the location is very quiet and the number 4 tram will take you straight to the main station.
Stayed 2 nights in Jan 2025

10/10 Excellent

yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Re

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Ananthan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely room and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in great location to walk old town and beside lake. Extremely hospitable staff with a cosy bar.
Stayed 2 nights in Dec 2024

8/10 Good

Yoonji

Liked: Cleanliness, staff & service, property conditions & facilities
Location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Colleen

Travelled with partner
Loved our 3 nights at Altstadt Hotel. Perfect location, wonderful staff, beautiful breakfast buffet. Highly recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly placed next to a lot of shopping and restaurants and a short walk into the cutest Christmas market!
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right off the main street by the river. Shops and food stands close by. Friendly staff helped with check in and finding parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Room a little small Staff very helpful Great location Breakfast was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Amenities
Friendly staff, clean rooms, and amazing location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Corwin, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024