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Altstadt Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel

Café
View from room
Reception
Design with Rooftop Terrace | Balcony view
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Kirchgasse 4, Zürich, ZH, 8001
  • Grossmuenster
    1 min walk
  • Zurich Town Hall
    4 min walk
  • Bellevue Square
    4 min walk
  • Zürich (ZRH)
    30 min drive

Room options

View all photos for Design Plus

Room amenity

Design Plus

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Design with Rooftop Terrace

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Attic Design

Attic Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Attic Design

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design

Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Design

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Cosy

Classic Cosy | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Cosy

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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for 1 night
includes taxes & fees
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About this property

Altstadt Hotel

Hotel with a coffee shop/cafe, a short walk to Bahnhofstrasse
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services. Change of towels is available on request
Altstadt Hotel offers 25 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Altstadt Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Bahnhofstrasse and ETH Zurich
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Altstadt Hotel. For a fee, parking is available.

This 3-star Zürich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Altstadt Bar – This bar serves breakfast and light fare.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (CHF 36 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 20 for adults and CHF 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 65.00 per vehicle
  • Self-parking fee: CHF 36 per night (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Altstadt Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.
Property Registration Number CHE-169.051.025

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 775 reviews" "
Rating 8 - Good. 281 out of 775 reviews" "
Rating 6 - Okay. 75 out of 775 reviews" "
Rating 4 - Poor. 22 out of 775 reviews" "
Rating 2 - Terrible. 11 out of 775 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Staff members Augi, Ilenia and Stephonia could not have been any more friendly and welcoming! Definitely made us feel that we were part of their family. We would return in a heart-beat. The rooms were nice, comfortable & charming. Five stars! Jeff & Zac (USA)
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Room was small, but not a problem. Staff were friendly and helpful Great Stay!
Stayed 1 night in Jun 2024

8/10 Good

Colin, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the old town perfectly plsced fior the city and the lake.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to main attractions and lake
Stayed 1 night in Aug 2024

10/10 Excellent

Faouzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff were friendly and helpful. Nice little coffee bar downstairs. Breakfast choices are limited and the room was very small. Hotel is clean and modern though and for a one night stay it was fine for our needs.
Stayed 1 night in Jul 2024

8/10 Good

Michele

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Susie

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right in the centre, convenient location with tr tram just about 100m away. Its nice and neat hotel and got everything you need. If i gonna be back definitely I will stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff meets you at the door and explains everything
Stayed 1 night in Jul 2024

6/10 Okay

Pranav

Liked: Cleanliness
Would not recommend
The room was way too small for a family of 4. Cramped like sardines in a tin can. The elevator stopped working on our check-out day and my family and I had to carry our suitcases down 4 flights of steps.
Stayed 1 night in Jul 2024

10/10 Excellent

Susie

Great location
Stayed 2 nights in Jul 2024

2/10 Terrible

saban

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think worst hotel ever I stayed. Only close to city center
Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Stayed 3 nights in Jul 2024

8/10 Good

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2024

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for my family of 4. Great location in Old Town right by the river and in close proximity to restaurants. The mattresses for the beds set up for my children were a little too firm but that was the only improvement - we were happy that they had their own beds here as most hotels we are staying at only have a sofa bed from them.
Stayed 3 nights in Jun 2024

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for just one night before leaving Switzerland - it was a lovely room on a relatively quiet side street, near many walkable sights and good restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Staff were very friendly and helpful. Beds were very comfortable. The street outside can be a bit noisy as everything echos, but it was quiet after about 11 pm. Nice breakfast and great location!
Stayed 1 night in Jun 2024