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FIVE Zurich - Luxury City Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for FIVE Zurich - Luxury City Resort

Indoor pool, seasonal outdoor pool
Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Nightclub
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
234 Döltschiweg, Zürich, ZH, 8055
  • Letzigrund Stadium
    5 min drive
  • FIFA World Football Museum
    6 min drive
  • Uetliberg
    19 min drive
  • Zürich (ZRH)
    29 min drive

Room options

View all photos for Superior | East Wing, Including New Year Dinner & Party at Soul Street

View from room

Superior | East Wing, Including New Year Dinner & Party at Soul Street

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite w/Balcony

48-inch LED TV with digital channels, TV

Master Suite w/Balcony

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite w/Balcony, Including New Year Dinner & Party at Soul Street

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite w/Balcony, Including New Year Dinner & Party at Soul Street

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite w/Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite w/Balcony

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior | East Wing

View from room

Superior | East Wing

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite w/Balcony, Including New Year Dinner & Party at Soul Street

Premium bedding, pillow-top beds, in-room safe, individually decorated

Master Suite w/Balcony, Including New Year Dinner & Party at Soul Street

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 BED | Come Play Suite w\Balcony

1 BED | Come Play Suite w\Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

1 BED | Come Play Suite w\Balcony

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room w/Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room w/Balcony

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room w/Balcony, Including New Year Dinner & Party at Soul Street

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room w/Balcony, Including New Year Dinner & Party at Soul Street

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room, Including New Year Dinner & Party at Soul Street

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room, Including New Year Dinner & Party at Soul Street

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

FIVE Zurich - Luxury City Resort

Luxury Zürich hotel in Zürich Center with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
FIVE Zurich - Luxury City Resort offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 48-inch LED televisions come with digital channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at FIVE Zurich - Luxury City Resort. During your stay, you'll be within walking distance of Uetliberg. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 3 restaurants
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body wraps, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • 5 minutes by car from Letzigrund Stadium and 7 minutes from Bahnhofstrasse
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
FIVE Zurich - Luxury City Resort offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury FIVE Zurich - Luxury City Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Zürich hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:30 AM.
Soul Street Zurich – On-site restaurant.
The Penthouse Zurich – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Covered parking on site (CHF 30 per night)
  • Covered valet parking on site (CHF 30 per night)

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 25 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Soul Street Zurich
  • The Penthouse Zurich

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 55 for adults and from CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
FIVE Zurich - Luxury City Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 09 May and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

FIVE Zurich
Five Zurich Luxury City Zurich
FIVE Zurich Luxury City Resort
FIVE Zurich - Luxury City Resort Hotel
FIVE Zurich - Luxury City Resort Zürich
FIVE Zurich - Luxury City Resort Hotel Zürich

FIVE Zurich - Luxury City Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 159 reviews" "
Rating 8 - Good. 22 out of 159 reviews" "
Rating 6 - Okay. 23 out of 159 reviews" "
Rating 4 - Poor. 10 out of 159 reviews" "
Rating 2 - Terrible. 13 out of 159 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hamad Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, has a unique theme, and the facilities and services are great. The staff are very friendly, helpful, and caring. The front desk agent Maria was so friendly, caring, and helpful. She takes a good care of the residents and following up with them to ensure their satisfaction. She is considered the winning card for any company wish to succeed. We highly recommend the resort, it’s one of its kind.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hetal

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool Vibe, great Staff
Stayed 2 nights in Jul 2024

4/10 Poor

Yaniv

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

miu ling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Lorne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much within walking distance. Some staff were great. Some so so. East Wing is a very long walk to pool and restaurants. Very good value though and would stay again. Pool is very nice. Gym not so much. Serious weight lifters will be very disappointed. Breakfast buffet crazy expensive. Overall facility is very clean, modern, well maintained.
Stayed 1 night in Jul 2024

10/10 Excellent

Miron

Stayed 3 nights in Jul 2024

10/10 Excellent

Edidiong Archibong, Osu

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 13 nights in Jul 2024

6/10 Okay

Magali

Liked: Amenities, property conditions & facilities
Pool was great but room was dusty. Toilets were way too low and sink unpractical. Parking for chf30 should be free!
Stayed 1 night in Jul 2024

10/10 Excellent

Milica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it been here 2 times and it's beautiful!!! The pool area outside is beautiful. So nice and relaxing. We will be back for sure!
Stayed 3 nights in Jul 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Area is somewhat isolated but we enjoyed that.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anna Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, let me start by saying this is a beautiful hotel; the staff were very nice & accommodating; we were upgraded to a suite on arrival. The food was very good; with several options. My biggest issue was the hotel wasn’t convenient to anything and you have to take a taxi/uber every where you go; unless you want to walk several miles each way. I inquired about shuttle service (to airport, and to an event we were going to) and was immediately told “you’ll have to get a taxi.” I have no issues with getting a taxi-uber, but it’s 20-40 CHF every time/both ways when you get one & adds up quickly. (Of note, you can also take train/trolly - if you know how to use them, but this was our first trip to Zurich and we wasn’t sure how it worked.) For these reasons, we will stay somewhere more centrally located next trip. But, if you want a quiet hotel, away from hustle of town -then this would be a great hotel!
Stayed 6 nights in Jun 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Govand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in zurich
Amazing hotel, no words to describe how nice the staff is. Just amazing
Stayed 5 nights in Jun 2024

10/10 Excellent

fereydoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only reason I’m leaving anything less than 5 stars is because when you book the east wing as they call it, it’s not even in the same building as the main glamorous hotel. You have to walk through an extremely long underground tunnel to a totally opposite hotel. Not convenient if you’re wanting to use the spa or restaurants or bar. The rooms are extremely tiny. No room for suitcases.
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Daley Jared

Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Great overapl
Stayed 5 nights in May 2024

10/10 Excellent

Dmitrii

Stayed 1 night in May 2024

10/10 Excellent

Milica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On word: EVERYONE AND EVERYTHING
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing find
What a great hotel - very funky and modern
Stayed 1 night in May 2024