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Sorell Hotel Zürichberg

4-star property
Orellistrasse 21, Zürich, ZH 044 511 21 42
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4.2 out of 5
Very good!
See all 28 ebookers Reviews

"We got bored as there's nothing we could do in the hotel. No pool, not even a sauna, nor a fitness room. I did not feel safe using the faucet in the b ... " More

By a verified traveller on Mon 25 Dec 2017

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Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room (Bijou)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Sorell Hotel Zürichberg, you're just a quick walk from Zoo Zurich. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy garden views while dining at Restaurant R21
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles and a playground
  • 5 minutes by foot from Zoo Zurich and a 5-minute drive from ETH Zurich
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sorell Hotel Zürichberg ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sorell Hotel Zürichberg

Everyone (15) Couples (4) Family (5)
4 out of 5
Good

Posted by on 24 May 2021

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Comment from Hotel Management

26 May 2021 by Ihr Zürichberg-Team

Grüezi Herzlichen Dank für Ihren Besuch bei uns im Sorell Hotel Zürichberg. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns geniessen konnten. Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen.

3 out of 5

Good for outdoor lovers.

Pros: The view to the city and good for nature lovers.
Location: Close to a zoo, a good walk into the forest, tram station about 500m away
We got bored as there's nothing we could do in the hotel. No pool, not even a sauna, nor a fitness room. I did not feel safe using the faucet in the bathroom as it is close to a socket. And the sink, as modern as it looks, it's just a total failure. Water can't drain properly. The extra bed was very uncomfortable and was not ready when we checked in. Then they put it just beside the radiator so I had to use the sofa pillows to block the heat. Pillows are very soft and rather thin. Breakfast buffet is a delight. They even serve champaign. I booked a room with a view to the lake but got unlucky with the weather - so foggy. Other than that, the hotel looks nice inside and clean. All the staffs are friendly.

Posted by , from Switzerland on 25 Dec 2017

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5 out of 5
Haben uns sehr wohl gefühlt!

Posted by on 21 Oct 2022

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Comment from Hotel Management

27 Oct 2022 by Sorell Hotel Zürichberg

Herzlichen Dank André! Das freut uns sehr zu hören. Beste Grüsse vom Zürichberg!

5 out of 5

Posted by on 13 Oct 2022

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Comment from Hotel Management

13 Jan 2023 by Sorell Hotel Zürichberg

Thank you so much Carola!

3 out of 5

Posted by on 5 Oct 2022

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5 out of 5
Ausstattung und Lage

Posted by on 2 Jun 2022

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Comment from Hotel Management

14 Jun 2022 by Sorell Hotel Zürichberg

Herzlichen Dank für die top Bewertung! Beste Grüsse vom Zürichberg

5 out of 5
Endroit très agréable Proche du zoo et du musée FIFA et très proche de la ville en tram

Posted by on 30 Oct 2021

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Comment from Hotel Management

12 Dec 2021 by Yvette, General Manager

Chère Madame Nous vous remercions vivement de votre visite et de prendre le temps de nous donner votre feedback. Merci beaucoup pour la belle note. Nous vous souhaitons d'ores et déjà Joyeuses Fêtes et nous espérons d'avoir le plaisir de vous acceuillir à nouveau chez nous. Bien à vous

4 out of 5
Ich wurde sehr freundlich empfangen.Hat alles super geklappt.Das Morgenbuffet war klasse ! Für mich passte alles wunderbar !

Posted by on 12 Oct 2021

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Comment from Hotel Management

27 Oct 2021 by Sorell Hotel Zürichberg

Lieber Ralf Vielen Dank für Ihre schönen Worte. Es freut uns ausserordentlich, dass Ihnen Ihr Aufenthalt gefallen hat und Sie die Zeit bei uns geniessen konnten. Wir wünschen Ihnen einen farbenfrohen Herbst und hoffen auf bald wieder bei uns im Zürichberg.

5 out of 5
Superbe vue, le restaurant servic impeccable ( ils peuvent donner des leçons à beaucoup d'autres), magnifique hotel petites attentions du personnel . Réseaux télévision très mauvais, certains prix de la carte au restaurant sont un peu surévalué

Posted by on 20 Sep 2021

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Comment from Hotel Management

27 Oct 2021 by Sorell Hotel Zürichberg

Lieber Benoît Vielen Dank für Ihre Bewertung und Ihre offene Rückmeldung. Wir können Ihnen versichern, dass wir bereits an einer Lösung bezüglich unserer Fernseher sind. Es freut uns aber sehr zu lesen, dass es Ihnen dennoch bei uns gefallen hat und Sie die Zeit in vollen Zügen geniessen konnten. So hoffen wir auf bald wieder. Herzliche Grüsse

5 out of 5
L’emplacement était super, à quelques pas du zoo. Nous avons beaucoup apprécié les petites attentions pour notre fils.

Posted by on 23 Aug 2021

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About the Sorell Hotel Zürichberg

Location Orellistrasse 21, Zürich, ZH 8044

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 5 meeting rooms and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Sorell Hotel Zürichberg. Parking is available for a fee. This 4-star Zürich hotel is smoke free.

  • 66 guestrooms or units
  • 4 levels
  • 1399 sq ft of conference space
  • 130 sq. m of conference space
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Zurich (ZLP-Zurich HB Rail Station) (4.1 km / 2.5 mi)
  • Metro station: Zoo Tram Stop (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sorell Hotel Zürichberg offers 66 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Electric kettle
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair
  • Travel cot

Food & Drink

Restaurant R21 – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Pet Policy

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 6
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 10 per day
  • Pet fee: CHF 25.00 per pet, per night
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sorell
  • Hotel Zuerichberg
  • Sorell Hotel Zuerichberg
  • Sorell Hotel Zuerichberg Zurich
  • Sorell Zuerichberg
  • Sorell Zuerichberg Zurich
  • Zuerichberg
  • Zuerichberg Hotel
  • Sorell Hotel Zürichberg Zurich
  • Sorell Zürichberg Zurich
  • Sorell Zürichberg
  • Sorell Hotel
  • Sorell Hotel Zürichberg Hotel
  • Sorell Hotel Zürichberg Zürich
  • Sorell Hotel Zürichberg Hotel Zürich

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.