4/10 Médiocre
Akosua
25 nov. 2024
Les points forts : Propreté et confort de la chambre
Review When I stayed at D-213 block
I stayed for two nights. I was expecting shuttle service as stated when I was booking the room and provided my booking reference and arrival time as requested days before I left my destination but received no response. When I messaged the manager before I boarded my flight to confirm shuttle service, I received a message from her when I arrived at Kotoka that I should have requested for it 24 hrs before departure. That was very disappointing after providing her with that info.
Also the property entrance to reception area is not easily accessible if, you have suitcases with you because you have to climb steps. I addition, where my room was located D - Block too there other steps too leading to the room not as bad as the entrance. However, if you have just cabin suitcase then that's fine easily manageable not big suitcases. In a nutshell the property is not suitable for disabled people.
The property too lack signs to help you know where you are going so, you keep going in circles and asking people for help.
The room I stayed in had intercom or phone but it wasn't connected so was unable to contact reception for any help without walking there yourself.
When I 1st checked in I was helped by some kind men outside the building and Patrick helped me with my suitcases to my room. However, when it was time to check out and went to ask for help the lady at reception was very abrupt and rude and said they ( men at the desk/ security) are not allowed to help anybody.
Neat build
Akosua
Séjour de 2 nuits en novembre 2024
