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Alexandre Troya

4.0 star property

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Property grounds
Reception
Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets
Junior Room, Balcony, Sea View | Desk, soundproofing, free WiFi, bed sheets
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Spa
  • Room service

Explore the area

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
  • Playa de las Américas
    ‪2 min walk‬
  • Siam Park
    ‪10 min walk‬
  • Fañabé Beach
    ‪4 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪13 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Desk, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Sofa Beds

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Panoramic Room, Hot Tub, Beach View (Alexandre)

  • 57 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Club Room, Balcony (Alexandre)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Room, Balcony, Sea View

Junior Room, Balcony, Sea View | Desk, soundproofing, free WiFi, bed sheets

Junior Room, Balcony, Sea View

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, soundproofing, free WiFi, bed sheets

Family Room

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

H10 Las Palmeras

  • Pool
  • All-inclusive
  • Kids pool
  • Parking included
4.0 out of 5, Very good, (656)
The price is CHF 180
for 1 room
includes taxes & fees
11 Jun - 12 Jun
H10 Las Palmeras

About this property

Alexandre Troya

Beach resort with 3 outdoor pools, near Siam Park
Catch some rays at the nearby beach or spend the day relaxing at Alexandre Troya's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Alexandre Troya offers 354 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Alexandre Troya. During your stay, you're just a quick walk from Playa de las Américas. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 restaurants.
  • Free WiFi
  • Enjoy international cuisine with pool views at Restaurant La Palapa, one of the property's 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages, facials or manicures and pedicures at Natural Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Playa de las Américas and a 3-minute drive from Siam Park
Some rates at Alexandre Troya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Alexandre Troya offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this resort measures 1119 square feet (104 square metres) and includes a conference centre. A children's pool, spa services, and a library are also featured at the family-friendly Alexandre Troya. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Adeje resort is smoke free.

Restaurant La Palapa – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.
Restaurant Arena – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bar Salón – On-site piano bar. Open selected days.
Bar La Palapa – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar La Palapa
  • Bar Salón
  • Restaurant Arena
  • Restaurant La Palapa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (1,119 square foot of space)
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Conference rooms (surcharge) may be available on request; advance booking is required.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona

Alexandre Troya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 351 reviews
Rating 8 - Good. 149 out of 351 reviews
Rating 6 - Okay. 69 out of 351 reviews
Rating 4 - Poor. 24 out of 351 reviews
Rating 2 - Terrible. 11 out of 351 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Stayed 5 nights in Feb 2025

6/10 Okay

Carmel Mary

Travelled with partner
Liked: Cleanliness
Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.
Stayed 7 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, shame about...

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jeanette, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis
Stayed 7 nights in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for self catering

Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.
Stayed 7 nights in Dec 2024

6/10 Okay

Kerri Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

John lewis

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Sigrún

Stayed 7 nights in Jun 2024

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing
Stayed 5 nights in Sep 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.
Stayed 6 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.
Stayed 9 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Rachida

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Julie

Stayed 7 nights in Apr 2024

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.
Stayed 7 nights in Mar 2024

6/10 Okay

Francesca

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options). Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach. Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this). The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well. In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference. Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.
Stayed 7 nights in Mar 2024

8/10 Good

Barbara Ann

Travelled with partner
Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Stayed 14 nights in Feb 2024

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.
Stayed 8 nights in Jan 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Stayed 5 nights in Oct 2023

10/10 Excellent

Muhammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In love!

I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 8 nights in Jun 2023

8/10 Good

Harish Rugnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near sea side, Plenty of Shopping and Restaurants.
Stayed 7 nights in Apr 2023

8/10 Good

George

Stayed 5 nights in Apr 2023