2/10 Horrible
Nyki G., Highlands Ranch, Colorado
29 déc. 2024
Les points faibles : Propreté
Pass this one by…
This house could be a gem if the owners cared enough to invest any money in it. Everything in this place is old and out dated. We texted Vacasa within about 30 min of our arrival to tell them there was only 2 small pieces of wood for the wood burning stove (the house was at 60 degrees in the middle of winter with only very slow baseboard heat). Vacasa responded quickly that we could drive 5 miles up the road and buy some! Given as much as we paid to stay there for the weekend, the wood should have been complementary…since the property description fails to state you must bring your own wood! They apparently texted the “team” at the property and that person responded the next day saying she/he would bring some up and it never happened. Every pan & utensil that we took out of the cabinet to use had to be scrubbed to get old food off, before we could use it!! The pull out couch clearly had not been cleaned in a LONG time! There was so much debris (ink pens, large pieces of old food), crumbs, and dirt on it and there were no sheets anywhere. The bathrooms had the worst bath tissue. The beds in the downstairs bedroom were so old and creaky it was difficult to get a good night’s sleep. This is the worst VRBO experience we have ever had. Disappointment is an understatement.
Nyki G.
Séjour de 2 nuits en décembre 2024