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Hotel Zazz

3.5 star property
VIP Access

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Photo gallery for Hotel Zazz

Banana Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Front of property
Reception
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪14 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Kirtland Air Force Base
    ‪7 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Queen

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Banana Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

ARRIVE Albuquerque

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (243)
The price is CHF 118
for 1 room
includes taxes & fees
19 Jun - 20 Jun
ARRIVE Albuquerque

About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
A full-service spa, an outdoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Monets Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you're just a quick walk from Mariposa Gallery. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, hot stone massages or aromatherapy at Monets Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, fitness classes and yoga classes
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 13 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests a full-service spa, an outdoor pool, and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 100 square feet (9 square metres) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

Speakeasy – This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge) up to 17 miles
  • Secured, uncovered parking on site (USD 12 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 718 reviews
Rating 8 - Good. 124 out of 718 reviews
Rating 6 - Okay. 49 out of 718 reviews
Rating 4 - Poor. 25 out of 718 reviews
Rating 2 - Terrible. 34 out of 718 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Stayed 2 nights in Feb 2025

10/10 Excellent

Mauri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Gabriela

Disliked: Amenities
Expedia took my $ no one could help me becouse my reservation was not in the system but my card was charged 119$ and the money was a complete loss plus’s the hotel did not look like the add
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother & Daughter Owned, Operated, & Fabulous 💞

Just the Most Adorable Upcycle to a Vintage Property! Love All the Colors, the Walkability, the Rain Shower, the Hydration Room, the Disco Ballz, & the Golden Banana! 🍌 Their Communication is Spot On & Filled w/Sweetness! Consolee is a Dream Human to have take care of you!! They gave Us, Our 1st Reason to come back to Albuquerque 💝
Stayed 2 nights in Feb 2025

8/10 Good

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many reasons to give this place 5 stars since it’s really one of a kind. Service checking in was amazing. Property could use some upkeep and popsicles were all squashed at popsicle hour. Room and extras were so cute! Had to request a car be moved to be able to park. Was sad that Dave didn’t help me look for a lost necklace- I had to come back and find it myself. Loved the golden banana.
Stayed 1 night in Feb 2025

10/10 Excellent

Kary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chris, carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky unique hotel that is within walking distance to a lot of boutique shopping and great restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Never been to the ABQ before and stayed here two nights at the top of my trip and ended up staying for the final night since it was so great and convenient for me. Nob Hill area of Albuquerque was a great treat to find! Plenty of shopping, drinking, and eating around. The Zazz wall was awesome too! Be sure to tap the golden banana 🍌
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service

Decent Stay wont stay again

The hotel itself was decent, the staff was very nice and helpful. The bathroom seemed dingy and the shower did not drain properly. It was extremely loud with the upstairs tenants and outside noise.
Stayed 1 night in Feb 2025

10/10 Excellent

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jefrey was really helpful. The owner was in when we check in and we didnt know who she was but very friendly and easy upgrades. Great dinning/breakfast/bar options and Jefrey even wrote them down for us before we ask him. The place was modern and quiet. Great locatuon walking distance to great shops and bar/restsurants...definitely coming back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Hotel ZAZZ

Zazz is a great motel with beautiful art and a fun atmosphere. We loved the location in Nob Hill and walked to all our meals. Restaurants around the hotel are delicious. Zazz is a motel where you can hear people coming and going as well as talking on the other side of the walls. However, rooms were comfortable and had coffee and a fridge. We were quite happy with our stay.
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cute

Very cute and eclectic place to stay. The speakeasy is a cute addition to the motel. The room is big with comfy mattress and pillows. Love the shower with large water head very convenient to wash long hair.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Stayed 2 nights in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

4/10 Poor

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Amelia

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

William

Liked: Cleanliness
They turned party of an old hotel lobby into a makeshift bar. I’d hate to see what they called a spa? But the room was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gerise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Yunxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly, helpful, and very easy to reach to. Fidele was able to address all of our concerns and is respectful to our schedules. Unfortunately the location is not ideal. We stayed for 3 nights and 2 out of the 3 we saw homeless wondering around and checking out the hotel yard. We heard one of them shout out swearing words in the middle of the night. The staff acted quickly and escorted the guy away but still, it is just how this neighborhood is unfortunately. Maybe consider putting up fences to help guard the hotel. My partner also complained about night traffic noise mainly because our room is closer to street. The shower water first came out rusty for a few second but resolved on its own. I assume we catch the hotel during the non peak tourist season and thus pipes are less used.
Stayed 3 nights in Jan 2025