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Citadines Canal Amsterdam

4.0 star property

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Photo gallery for Citadines Canal Amsterdam

Reception
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout curtains
Exterior
Lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Rijksmuseum
    ‪7 min walk‬
  • Van Gogh Museum
    ‪13 min walk‬
  • Dam Square
    ‪18 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Eden Hotel Amsterdam

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.4 out of 5, Excellent, (1379)
The price is CHF 374
for 1 room
includes taxes & fees
7 Jun - 8 Jun
Eden Hotel Amsterdam

About this property

Citadines Canal Amsterdam

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Citadines Canal Amsterdam. During your stay, you're just a quick walk from Rijksmuseum. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Amstelkerk and 7 minutes on foot from Utrechtsestraat
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citadines Canal Amsterdam, you'll find a fitness centre, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Uncovered self-parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 323 reviews
Rating 8 - Good. 69 out of 323 reviews
Rating 6 - Okay. 15 out of 323 reviews
Rating 4 - Poor. 6 out of 323 reviews
Rating 2 - Terrible. 8 out of 323 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Armen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful people Would definitely recommend to stay and enjoy.
Stayed 1 night in Feb 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Lily

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a really nice clean hotel. We used the on site gym and it was well equipped with dumbbells, some cardio machines and a cable machine.
Stayed 3 nights in Feb 2025

10/10 Excellent

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, dans un quartier tranquille a proximité de bons restaurants, près d’une station de metro. La chambre était un peu petite mais nous avons quand même adorer notre séjour.
Stayed 4 nights in Jan 2025

8/10 Good

Edo, Luanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location in city center. Friendly staff. Good coffee machine in the lobby. I stayed for nine nights but they only cleaned once when twice should have been done but a minor issue for me
Stayed 9 nights in Jan 2025

8/10 Good

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unplanned weekend in Amsterdam

Flight delayed two days travelling home, found the Citadines nice and central in Amsterdam. a 5 minute walk into the central shopping area, with plenty of sites to see. A good choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities, room comfort

Highly recommended hotel

Super friendly staff who gave great recommendations on local attractions. Excellent and professional service,
Stayed 1 night in Jan 2025

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay even though my son broke his ankle. The staff helped myself and my son. Everything was within walking distance. We even washed our clothes for free which was fantastic.
Stayed 3 nights in Jan 2025

8/10 Good

James

Stayed 1 night in Nov 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok stay. We booked a room with 1 double bed but it was just 2 twins pushed together that were constantly separating during the night. Also the walls and doors are pretty thin and you can hear everything happening in the halls and room next to you. Otherwise room was clean, staff was nice and it was a easy and relaxing quick stay
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn’t merely understandable about having 3 flights cancelled/delayed and when we finally got to the hotel, it was hard to sleep in the rooms as you could hear very clearly footsteps and talking from the corridor and lifts.
Stayed 2 nights in Dec 2024

8/10 Good

Brittny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are on the small side and slanted roofs but the area is so charming and the staff was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Such a lovely hotel in such a great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

10/10 Excellent

Haithem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to subway and Myrabelle Cafe. Free coffee in lobby is nice. Room was small but adequate for our needs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lin, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable property that feels like home. Many good cafes and restaurants nearby and easy access to transportation. Highly recommended and will stay here again the next time in Amsterdam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kourosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, location is 100 out of 10, you really need to walk 5 minutes to each direction to get where you want to go. Great staff, loved the coffee there better than outside.
Stayed 6 nights in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our studio room was fantastic. Interesting bathroom design but manageable (larger person might have difficulty maneuvering past the toilet to get to the shower). Would have liked parking for my rental SUV Volvo closer by but parked in a safe garage and took an Uber to and from the IJ Dock.
Stayed 1 night in Dec 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. It’s nice to have the amenities of a small apartment (kitchen sink, crockery and cutlery, fridge, tea & coffee). Great location, close to so many areas and transportation if need be. Room size was ideal - comfy bed, cosy bathroom, small dining table, charging dock on bedside table, cute view of the street out of the window made you feel like you were an Amsterdam local hehe. Staff very lovely at check in/out. Very generous communal area, I was blown away how lovely it was, with tea and coffee available. I would come back and stay at Citadines Canal Amsterdam for my next stay in the Netherlands! Thank you for an enjoyable stay!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024