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"Excellent location,although the room was smaller than we anticipated. " More

By a verified traveller on Thu 20 Feb 2020

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Economy Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.

  • Free WiFi
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Dam Square and 12 minutes on foot from Anne Frank House

Hotel The Exchange ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel The Exchange

Everyone (13) Couples (6) Family (2)
5 out of 5

Posted by on 14 Nov 2023

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Comment from Hotel Management

17 Nov 2023 by General Manager

Dear Cathal, thank you for your positive review. We are pleased to read that you enjoyed your overall stay. Kind regards, Team Hotel The Exchange

4 out of 5
Excellent location,although the room was smaller than we anticipated.

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Brad

Dear Fellow traveller, Thank you for choosing Hotel The Exchange as your hotel of choice when visiting Amsterdam recently. We are delighted you enjoyed your stay, albeit the room was a little smaller then you expected. We hope to have you stay with us again soon. Best regards from the team at Hotel The Exchange.

5 out of 5

Posted by on 15 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Kind regards, Team Hotel The Exchange

Dear Nylah, thank you for your feedback. Good to hear you have enjoyed your stay. Hope we will meet again!

2 out of 5
The hotel room was tiny. There was no hanging space. No plug for the basin. We felt we were overcharged for the room and despite a request for a plug we were ignored. Would not recommend this hotel to anyone.

Posted by on 18 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Hotel The Exchange Team

Thank you for your feedback. We are sorry to read your stay wasn't as good as expected. We do hope we may welcome you again. Kind regards, Hotel The Exchange Team

3 out of 5

Posted by on 23 Jun 2024

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Comment from Hotel Management

13 Jul 2024 by General Manager

Dear Joleen, thank you for your review. We are pleased to read that you enjoyed your stay. Kind regards, Team Hotel The Exchange

3 out of 5
S

Posted by on 29 Oct 2023

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Comment from Hotel Management

31 Oct 2023 by General Manager

Dear Roger, thank you for your review. We are pleased to read that you enjoyed your stay. Kind regards, Team Hotel The Exchange

4 out of 5

Posted by on 22 Aug 2021

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4 out of 5
Hyvä sijainti. Erikoiset huoneet, yksi huoneista oli todella pieni.

Posted by on 3 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Kind regards, Hotel The Exchange Team

Dear, thank you very much for this great review! We hope you will visit us again in the future.

4 out of 5
Emplacement idéal pour visiter le cœur de la ville à pied!! Chambre petite mais confort pour un couple et très atypique.

Posted by on 1 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Kind regards, Team Hotel The Exchange

Dear Paulo, good to hear you have enjoyed your stay with us. Thank you for your feedback, we appreciate it a lot!

5 out of 5

Posted by on 20 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Team Hotel The Exchange

Thanks a lot for your wonderful rating! Kind regards,

About the Hotel The Exchange

Location Damrak 50, Amsterdam, 1012 LL

Property Features

As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front desk safe, and a lift. This 3-star Amsterdam hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 7 levels
  • Built in 1960
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rokin Station (2 km / 1.2 mi)
  • Metro station: Nieuwezijds Kolk Stop (0.4 km / 0.2 mi)

Room Amenities

Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in. Alternative arrangements can be made via a third party form and must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Credit card and matching ID required at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Exchange Amsterdam
  • Exchange Hotel
  • Hotel Exchange
  • Hotel Exchange Amsterdam
  • Hotel The Exchange Hotel
  • Hotel The Exchange Amsterdam
  • Hotel The Exchange Hotel Amsterdam

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.