We arrived to our vacation to a dirty house, very unsettling feeling walking in to unmade beds, and left over party supplies. It took over 3 hours to get us back in after finally getting a cleaning crew to show up. Vacasa never actually answered the phone when I called upon arrival. Luckily a crew showed up and asked us to leave so they could clean. It ruined our plans for the first of our vacation and was a huge inconvenience. House was never fully cleaned, one bathroom left dirty, living room never cleaned or vacuumed. Dirty laundry left sitting in the entry of the house to greet us at our now 8:30pm check in. Not a great way to start. Hot tub was dirty, property manager never sent anyone to clean it. House is not well appointed with basic necessities. No trash bags, no paper towels, limited amount of old plates/dishes, no wine glasses, no dish soap, watered down hand soap,the worst toilet paper (takes off first layer of skin, ouch), no Kleenex’s, dirty fireplace, no gas key provided. We managed but we had to buy all disposable product. Kitchen is outdated, ovens are tiny, the stovetop stays hot (you can literally feel the heat when it’s off), no ice maker (or at least it didn’t work), extra drug had ice but it smelled like dead fish. Felt like a hodgepodge of garage sale items that needed replacing.
Positives - nice size for a large group, we were comfortable. Wifi is great. Heater works, Deer are friendly, kids lived that. TVs great for movie night, parking, nice views.