We were recommended to stay in Annan as a great stop off point back from Isle of Skye.
On our journey down, we experienced some delays. I rang the hotel as soon as I realised we weren’t going to make check in time.
The gentleman I spoke to was very unhelpful and frankly rude. He told me he could wait 30mins but if we didn't arrive by then, we would be locked out with no refund. He wouldn’t budge on this no matter what I said.
We ended up speeding the last 2hrs of driving to make up the time, not stopping for fuel. We ended up getting to the hotel with literally 0 fuel, and late still.
The receptionist changed his tune once we arrived, saying he would’ve waited anyway. It’s like he got a kick out of making us rush.
The hotel itself in short was dirty, smelly, had tepid water in the room, and next to a very rowdy pub with barely glass for windows.
I will stick to chain hotel from now on, at least the standard is as advertised.
