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Hotel Museo Spa Casa Santo Domingo

4.5 star property
VIP Access

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Interior
Suite | View from room
Building design
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
3a Calle Oriente No 28 A, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ‪8 min walk‬
  • Antigua Guatemala Cathedral
    ‪9 min walk‬
  • Santa Catalina Arch
    ‪10 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, Jetted Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Spa Living

Standard Spa Living | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Spa Living

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite Spa Living

Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite Spa Living

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite, 1 King Bed

Exclusive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, iron/ironing board

Exclusive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Museo Spa Casa Santo Domingo

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Hotel Museo Spa Casa Santo Domingo offers 132 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Museo Spa Casa Santo Domingo. During your stay, you're just a quick walk from Casa Santo Domingo Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Fusion cuisine with garden views at El Refrectorio, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, manicures and pedicures or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Casa Santo Domingo Museum and 8 minutes on foot from Central Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hotel Museo Spa Casa Santo Domingo offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Museo Spa Casa Santo Domingo. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Antigua Guatemala hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.
El Refrectorio – Overlooking the garden, this restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
El Tenedor Del Cerro – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Refrectorio
  • El Tenedor Del Cerro

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Ziplining

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 61 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 48.8 per day.
  • Cots (infant beds) are available for USD 9.76 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Pet fee: USD 61 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 9.76 per day
  • Rollaway bed fee: USD 48.8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee of USD 45 per night for use of the sofabed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Domingo
Casa Hotel Santo Domingo
Casa Santo Domingo
Casa Santo Domingo Antigua Guatemala
Casa Santo Domingo Hotel
Hotel Casa Domingo
Museo Spa Casa Santo Domingo
Hotel Casa Santo Domingo Antigua Guatemala
Hotel Museo Spa Casa Santo Domingo Hotel
Hotel Museo Spa Casa Santo Domingo Antigua Guatemala
Hotel Museo Spa Casa Santo Domingo Hotel Antigua Guatemala

Hotel Museo Spa Casa Santo Domingo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 757 out of 1001 reviews
Rating 8 - Good. 133 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction near. Noise and dust in the stairs to the spa
Stayed 1 night in Dec 2024

2/10 Terrible

MEGAN

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and tranquil in Antigua
We enjoyed our stay so much and did not want to leave. The atmosphere is so peaceful and transcendent. The staff was accommodating, polite and anticipated our every need. It was like stepping back in time, but with all the modern comforts. We loved it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Demasiado ruido en la noche en la habitación
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing
Stayed 1 night in Dec 2024

6/10 Okay

Gina

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunate Check-in Experience
We had requested to check in an hour early a couple of days prior to our arrival at Casa Santo Domingo & were told to call the day of arrival which we did. We arrived at 12:30 on Saturday 12/7/24 at the hotel & again requested to be able to get in our room at 2:00 to be able to change for a wedding we were attending at 3:00. We had lunch & our room was ready at 2:00; however we weren’t allowed to go inside until the housekeeping supervisor said we could at 2:30 after pleading with the front desk for over a 1/2 hour. We saw other guests checking into their rooms at 2:00 without incident. We were a little late to the wedding but mostly we were very disappointed at how we were treated at the front desk & by the housekeeping supervisor. The experience was unfortunate & very unexpected for a 5 star hotel.
Stayed 1 night in Dec 2024

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good, but someone entered our room when we were bathing.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in one of the best locations in Antigua, walking distance to everything with the best Spa in the city, love it.
Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and consistently great
Everything was clean, in order and with someone helping. Staff are always in good disposition to help, the room was excellent and the food at the restaurant super yummy. Consistent as we have stayed here in the past and it has new things to see. Great job Casa Santo Domingo.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly wonderful
Everything was wonderful, I can’t honestly fault anything thank you
Stayed 2 nights in Nov 2024

4/10 Poor

Florentine, Bakersfield

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
They notified me of construction the day I was checking in. They supposed to start at 9 am but they started at 7:30 am. All the gentleman at the front desk were extremely polite and professional. The short girl with glasses was a huge disappointment, Spa staff was ok below average. They claim 5 stars but they give you a 2 star treatment. I would not go back. Porta and Posada will treat you much much better.
Stayed 1 night in Nov 2024

8/10 Good

Vianca

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels in the world, an absolute must to visit even if you’re not staying on the property. Have a spa day, eat dinner, have a drink…just visit it and it’ll feel like you’ve traveled back in time.
Stayed 1 night in Nov 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the most beautiful hotels in the world. Coming back from a fun night out in Antigua to the hotel is an experience in itself, take a lap around the property at night and you’re transported back in time to the colonial era, it’s surreal.
Stayed 2 nights in Nov 2024

8/10 Good

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Options for food was extremely limited. Staff knocked on the door at night when not expected. Multiple areas were not allowed to be accessed do to other events. Directions on to get to place were unclear. The staff was extremely friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anna, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. SPA services very goog. First time wita VIP upgrade and it was great
Stayed 1 night in Nov 2024

10/10 Excellent

Lissette

Stayed 1 night in Nov 2024

10/10 Excellent

kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel the best in Antigua.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Nov 2024