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Mövenpick Resort & Residences Aqaba

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Resort & Residences Aqaba

Front of property
Property grounds
View from property
2 bars/lounges, poolside bar, beach bar
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Spa
    Spa

Explore the area

Map
King Hussein Street, P.O Box 678, Aqaba, 77110
  • Early Islamic Ayla
    1 min walk
  • Palm Beach
    8 min walk
  • Sharif Hussein bin Ali Mosque
    9 min walk
  • Aqaba (AQJ-King Hussein Intl.)
    15 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Bedrooms (Residence)

  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms (Residence)

  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence) | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Bedroom (Residence)

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Single Beds, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Single Beds, Sea View

  • 68 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Room, 3 Bedrooms

  • 185 sq m
  • Partial sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms, Sea View

Room, 3 Bedrooms, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Room, 3 Bedrooms, Sea View

  • 200 sq m
  • Sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Mövenpick Resort & Residences Aqaba

Luxury hotel on the beach, with 4 outdoor swimming pools
At Mövenpick Resort & Residences Aqaba, spend the day on the private sand beach where you can enjoy yoga. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Mövenpick Resort & Residences Aqaba offers 297 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach and a health club are featured at the hotel. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Mövenpick Resort & Residences Aqaba. During your stay, you're just a quick walk from Early Islamic Ayla. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Palm Court Restaurant, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 2 hot tubs
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a gym and a sauna
  • Steps from Early Islamic Ayla and 8 minutes on foot from Palm Beach
Some rates at Mövenpick Resort & Residences Aqaba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 4 outdoor swimming pools at Mövenpick Resort & Residences Aqaba, and enjoy amenities such as a complimentary children's club and a seasonal outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, a health club and a sauna. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Aqaba hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Palm Court Restaurant – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Abu Nawwas Fun Pub – Overlooking the garden, this pub specialises in local and international cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Bakery Shop – Overlooking the garden, this café specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Red Sea Grill – Overlooking the garden, this theme restaurant specialises in seafood and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Al Shatt Restaurant – This theme restaurant specialises in Turkish cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Mövenpick Resort & Residences Aqaba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Indonesian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: JOD 12 for adults and JOD 6 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Abu Nawwas Fun Pub
  • Al Shatt Restaurant
  • Bakery Shop
  • Palm Court Restaurant
  • Red Sea Grill

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (3,498 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: JOD 40
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: JOD 40

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from King Hussein International Airport (AQJ) only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Resort & Residences Aqaba

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JOD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: JOD 90
  • Christmas Eve (24 December) Gala Dinner per child: JOD 45 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: JOD 109
  • New Year's Eve (31 December) Gala Dinner per child: JOD 55 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JOD 12 for adults and from JOD 6 for children
  • Early check-in fee: JOD 40 (subject to availability)
  • Late check-out fee: JOD 40 (subject to availability)
  • Rollaway bed fee: JOD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Outside food and drink are not permitted on the premises unless approved in advance by the hotel.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Aqaba Moevenpick
Moevenpick Aqaba
Moevenpick Resort Aqaba
Mövenpick Resort Aqaba
Mövenpick Aqaba
Movenpick Resort Aqaba
Movenpick Aqaba
Mövenpick Resort Residences Aqaba
Moevenpick Resort Residences Aqaba
Movenpick Resort Residences Aqaba
Moevenpick Hotel Residence Aqaba
Moevenpick Resort And Residence Aqaba
Moevenpick Resort & Residence Aqaba Hotel

Mövenpick Resort & Residences Aqaba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 684 reviews" "
Rating 8 - Good. 203 out of 684 reviews" "
Rating 6 - Okay. 60 out of 684 reviews" "
Rating 4 - Poor. 24 out of 684 reviews" "
Rating 2 - Terrible. 21 out of 684 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

haya

Travelled with partner
Liked: Cleanliness
The staff were nice and always smiling, the hotel was overall clean and spacious, the adults pool was nice and empty, and they let us stay a bit longer for late checkout. However we wouldn't rate this as 5 stars hotel or stay here again as we are disappointed by a few things, the facilities are old, the room balcony is not private- and the sea view room we paid for was not really close to the sea. There were too many pigeons around the hotel including the pool which is not hygienic, the breakfast buffet was the same everyday and the food was not always fresh, it took the staff more than 40 minutes to get us Cappuccino after asking 3 times and it wasn’t even a real Cappuccino, the next day they forgot to bring the omelette we ordered and we ended up giving up- i would recommend to get coffee and omelette by waiting in line instead or ordering at the table. The hotel have a policy of not letting in any food or drinks from outside and searching bags, they charged us way too extra for it, although we wanted to bring it to the room. I have never seen this in any of the hotels i stayed in around the world. If they want people to buy drinks and food from the hotel it needs to be improved with lower prices!
Stayed 3 nights in Jul 2024

6/10 Okay

Mohd

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good but..
The hotel was very good and in down town aqaba which is great that it’s near everywhere else but why the hotel is still using pepsi and nestle while they are boycotted. And the food at breakfast is not fresh.
Stayed 3 nights in Jun 2024

10/10 Excellent

amirah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price
Stayed 3 nights in Mar 2024

8/10 Good

Akram, Edmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wesam, Jerusalem

Stayed 4 nights in Dec 2023

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing for most expensive hotel on our trip
Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Aqaba
Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
Stayed 2 nights in Nov 2023

8/10 Good

Hazim

Liked: Cleanliness, amenities
Expensive
Stayed 3 nights in Oct 2023

10/10 Excellent

Itay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
Stayed 3 nights in Sep 2023

10/10 Excellent

meital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nasir

Stayed 4 nights in Aug 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!
Stayed 1 night in Jul 2023

8/10 Good

Lina

Stayed 2 nights in Jul 2023

10/10 Excellent

Carole Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Movenpics you stole my heart
I didn't want to leave... ❤️
Stayed 1 night in Jul 2023

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.
Stayed 1 night in Apr 2023

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent. Very efficient, helpful & kind. Special acknowledgement to Mustafa & Baraa at the reception desk. Both went out of their way to resolve some issues. Cecelia in the Lobby Bar is so kind, professional & efficient. She needs more help during happy hour, but she did a great job. Jeandelle who works at the Turkish Restaurant & breakfast is very professional, courteous & effective. All of the staff are to be commended for their excellent service & work ethic. Thank you.
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful rock and tile building, lots of pools, nice beach although few minutes walk with stairs through hotel’s interior bridge/hall over the road. Food excellent, nice bar/lounge with 7:00 happy hour.
Stayed 3 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2 night stay
Stayed 3 nights in Feb 2023

6/10 Okay

Robin Koothoor

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is in a good location. It is older than its more upscale hotel neighbors. The breakfast service is problematic. The hotel should set-up a self-serve coffee station and 'egg station' so staff are available to clear and reset tables rather than running for coffee and egg orders. clear, fish lines should be strung across the upstairs pool to prevent the birds from gathering at the pool.
Stayed 3 nights in Feb 2023

10/10 Excellent

ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked city view room, but the gentleman named Omar at the reception upgraded me to a sea view room, it was great and bright room, and he also offered me a late checkout. I loved the level of the customer service service
Stayed 1 night in Jan 2023

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time in Aqaba! This hotel is very well located and close to many restaurants and sites. The amenities at the hotel (pool, private beach, etc.) were also amazing. The staff was very friendly and helped us in booking our various day trips. I'd definitely stay there again and recommend it!