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Hôtel de l'Univers

4.0 star property

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Photo gallery for Hôtel de l'Univers

Front of property
Wine bar
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Room service

Explore the area

Map
3-5 Place de la Croix Rouge, Arras, Pas-de-Calais, 62000
  • Maison Robespierre
    ‪3 min walk‬
  • Eglise Saint Laurent
    ‪4 min walk‬
  • Place des Héros
    ‪4 min walk‬
  • Arras (QRV-Roclincourt)
    ‪12 min drive‬

Room options

View all photos for Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room, 1 Double Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Charme)

Room (Charme) | Desk, blackout curtains, iron/ironing board, free WiFi

Room (Charme)

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Mercure Arras Centre Gare

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (649)
The price is CHF 100
for 1 room
includes taxes & fees
16 Mar - 17 Mar
Mercure Arras Centre Gare

About this property

Hôtel de l'Univers

Hotel in Arras with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Hôtel de l'Univers offers 38 accommodations with coffee/tea makers and complimentary bathrobes. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hôtel de l'Univers. During your stay, you're just a quick walk from Maison Robespierre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Le Clusius
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Maison Robespierre and 4 minutes on foot from Eglise Saint Laurent
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hôtel de l'Univers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Arras hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Le Clusius – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Saint Vincent – On-site wine bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured parking on site (EUR 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Clusius
  • Le Saint Vincent

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Secured self-parking fee: EUR 10 per night
  • Pet fee: EUR 13 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de L'Univers Arras
Hotel de L'Univers Arras
Najeti Hôtel l'Univers Arras
Najeti Hôtel l'Univers
Najeti l'Univers Arras
Najeti l'Univers

Hôtel de l'Univers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 472 reviews
Rating 8 - Good. 187 out of 472 reviews
Rating 6 - Okay. 46 out of 472 reviews
Rating 4 - Poor. 15 out of 472 reviews
Rating 2 - Terrible. 7 out of 472 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anna

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
Short break
Absolutely first class hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place spoilt by the restaurant.
Great hotel, very friendly and helpful staff. Superb location, easy walk into the Grand Place. Room comfortable. Take advantage of the parking in the hotel if you can - brilliant. Avoid the restaurant. Over priced food, served in heated up dishes, a real disappointment for a four star hotel. Plenty of good eateries within walking distance with better fresh food and a great atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

J Murray, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms in a well maintained hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Arras
My tour group of 8 stayed here for the last 2 nights of our trip. Rooms were very comfortable. Excellent breakfast. Dined at the hotel restaurant out first night. Excellent service and food was great. Decidef to eat offsite for our 2nd nite. Great location. Very walkable for exploring Arras. Staff were friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover, first time in Arras but will definitely won't be the last. Staff were excellent even setting up a seperate table for breakfast in the bar area due to us having a dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was old but in great shape. Bed was very comfortable. Shower was pretty good, but not great - high step out. Hallway carpets could use updating.
Stayed 2 nights in Sep 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely set back from road and nice Courtyard area. Room was pleasant although the way the bed was situated with the sloping ceilings wasn’t easy getting in and out. Fridge would have been useful. Unfortunately our room was the first so was a bit noisy at times with people walking back and forth. We did however still enjoy our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable welcoming stay with our dog.
Friendly welcoming hotel. We didn’t eat here as was a quick stop over although we did have a couple of drinks and sat outside in the courtyard. . Comfortable bed and pillows. They charge for parking and also for dogs. Around €20 each from memory. Pleasant stay.
Stayed 1 night in Aug 2024

6/10 Okay

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was hot. No AC. Horrible breakfast and very expensive for substandard supermarket packaged breads and dreadful coffee
Stayed 1 night in Sep 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as the last time hence repeat visit
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and good central location. Very comfortable and excellent breakfast
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel within walking distance of the grande place.
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice. The hotel parking was not available so we found a space on the street. The access to our room was not accessible via elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Good location in Arras with parking . Ate in the hotel restaurant in the evening but breakfast was 18€ each so gave that a miss
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for an overnight stop en route to Belgium
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Nice hotel, a little tired, front desk staff not very friendly
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Samantha

Liked: Staff & service
Lovely Arras
Good location and good for parking if you prebook. Friendly staff. A little tired but not bad for the money. Overall a lovely stay. Arras is a great place to visit and only an hour drive from Calais
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ARRAS STAY
Lovely hotel, our view was of a roof so not the best but for the price that was to be expected. The room was pleasant except it was stuffy even with a supplied fan running. Separate toilet and shower room, which unfortunately smelled of damp. Apart from these small things we had a hood stay with a nice evening meal in the hotels restaurant.
Stayed 2 nights in Jul 2024

8/10 Good

Tim

Liked: Staff & service, room comfort
Ok hotel
An average hotel in need of updating. We were just passing through. Had a good nights sleep but wouldn’t rush back. Ok for the price.
Stayed 1 night in Jul 2024