Easy check-in/out with extremely polite and helpful valets on each of our 5 days there. The condo was well appointed, comfortable and had most things one would need for cooking, including plenty of spices. The park across from the hotel was great for walking our dog and she got lots of treats and petting from the staff. It is in a great location for restaurants and shopping and the valet parking made it easy when we went to Biltmore, the NC Arboretum and hiking since downtown can be crowded. We had dinner outdoors at Bargello's, which was a nice meal in a dog friendly setting. Bouchon's is another nearby restaurant with great French food that is dog friendly. For the most part, everything was perfect. My only issue was sirens and way too loud motorcycles late at night, particularly on the weekend. If you are a light sleeper, I would recommend taking some earplugs. Would definitely return and again, the staff were exemplary!!