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Ashford International Hotel & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, pool loungers
Lobby sitting area
Classic Double Room | In-room safe, desk, blackout curtains, iron/ironing board
Hot tub, body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • AMF Bowling Ashford
    2 min drive
  • St Mary The Virgin Church
    3 min drive
  • Ashford Designer Outlet
    4 min drive
  • London (SEN-Southend)
    87 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hampton by Hilton Ashford International
Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (427)
The price is CHF 94
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hampton by Hilton Ashford International

About this property

Ashford International Hotel & Spa

Eco-certified hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Ashford Museum. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Horizon Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and yoga classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Ashford Golf Club and a few minutes from AMF Bowling Ashford
  • Dogs welcome for a fee
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Horizon Restaurant – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Quench Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 316 out of 1001 reviews" "
Rating 6 - Okay. 163 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, great for a family stay with a good pool and restaurant. Close to a large Sainsburys and other places, would stay again
Stayed 4 nights in Aug 2024

8/10 Good

YUEN FUNG PETER

Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Stayed 3 nights in Aug 2024

8/10 Good

Brett

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ashford International
Dining room was very unclean, looked like the carpets hadnt been cleaned in a long while
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Ashford International Hotel
It was a lovely 1 night stay with family and a dog. The rooms were large and comfortable and the staff very helpful. We had dinner in the bar area. There were no vegan options but the staff were able to adjust the ingredients on the menu items. The gym was excellent!
Stayed 1 night in Aug 2024

6/10 Okay

Joshua Spence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good value, restaurant is not.
The room itself was clean, and generally comfortable although the pillows were big and firmer than average so not particularly comfortable. The service overall was also good, although a whole table of food from a meeting was left on the table outside a meeting room for at least a full day (at least one evening, night and the following afternoon). The spa facilities are limited, but for the price of the room and the spa it is still very good value. Only real complaint would be the dinner at the restaurant- we had dinner once there and it is moderately expensive, but considering the portion sizes this pricing seemed really off - we each had a starter, main and dessert and each of these was really noticeably lacking in portion size, and so to pay slightly higher prices and receive the amount of food - which was not even particularly great in itself - was really disappointing. We mentioned this to the waitress and she said that a lot of people had the same complaint and that was it, so it seems that it is a long term, recurring issue. I would stay in the hotel again but not eat dinner there again at all. For our other night’s dinner we found a local restaurant (Stubb’s) which was a little more expensive but far superior in quality and genuinely exquisite and worth every penny.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Efficient & friendly service. Lovely communal area. Big rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Stayed 1 night in Aug 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the Tunnel
Used the hotel while travelling to the Eurotunnel so was a brief stay and we were up and on the road at 05:30 the next morning. All I can comment is our stay was ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ivan

Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to Eurotunnel
Stayed 1 night in Aug 2024

10/10 Excellent

BRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dominic

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Filthy cutlery. Bed bugs. Hotel rooms in urgent need of modernisation
Stayed 2 nights in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay again !! Apart from bar lady didn’t want to be there ! Very slow and couldn’t be bothered to serve me apart from that great again with a free upgrade
Stayed 1 night in Jul 2024

10/10 Excellent

Asiatou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Ashford international hotel has been splendid as always. My cousin and i enjoyed out stay especially the the pool facility and thw breakfast. Stagf were amazing and very supportive. I will continue to stay at Ashford international hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark Bryan

Stayed 1 night in Jul 2024

8/10 Good

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a lovely stay here. We used the swimming pool and bar for food and restaurant for breakfast. The sauna and steam room are good but jacuzzi is was too small and not very warm. Word of warning also, it is open to health club members and while they were pleasant enough, they will not be to everyone’s taste. Some hotel clients also were messing around in the pool during a scheduled adult session and when I alerted a staff member they didn’t seem bothered in the slightest. I’m not a complainer but these ‘adults’ were barging through the swim lanes playing tug while people were swimming lengths and splashing excessively. Would have been a problem in an open session.
Stayed 1 night in Jul 2024