2/10 Horrible
Thomas
Voyage en couple
8 déc. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
When we arrived at the property, it was nothing like the photos online. The picture appear to ne atleast ten years old and the property does not appear to have been updated or well maintained since. When we walked into the lobby, it reeked of weed and cigarettes. Upon entering our room, we noticed that the drywall ceiling was flaking and coming off, the walls had multiple nail holes and was incompletely painted, the bathroom ceiling had visible patch work that had not been painted, and the safety latch for the door was missing hardware. The room was uncomfortably hot when we arrived and when we tried to turn on the ac unit it did not turn on. I went to the desk to ask about it and the manager brought a pencil and manually turned the motor to get it started. After noticing all of these issues, i asked the manager if there was anyway we could check out and get a refund. He said it would not be a problem. If this hotel was priced lower, it would have been expected. However, there is a certain expectation that comes with paying nearly $100 a night for a hotel. Overall the staff was very polite and accommodating. My main concern was the condition of the property. I believe with a good renovation, it could live up to its full potential.
Thomas
Séjour de 1 nuit en décembre 2024