we got there to all the windows being open and it was 52 degrees in the building! after shutting the windows, find half of the building w no power. couldn't find the breaker. hour later, we get all power on, to find the outdoor unit for heat was manually turned off!!! nice way to start. this is Meghan, if my husband wasn't with me, i would have had to leave! To top it off, sewage started pumping up through the main bathroom shower drain. called and texted owner, no response. asking for money back, no answer!!!! out of date fire extinguishers, w low level! Illegal please contact us for a full refund!!