Pullman Auckland Airport

5.0 star property

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Photo gallery for Pullman Auckland Airport

Exterior
Bar (on property)
Reception
Exterior
Executive Suite, 1 King Bed | Living area | 55-inch Smart TV with digital channels, streaming services

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Free WiFi
  • Gym

Explore the area

Map
37 Tom Pearce Drive, Auckland, 2022
  • Butterfly Creek
    ‪14 min walk‬
  • Rainbow's End
    ‪12 min drive‬
  • Mt. Smart Stadium
    ‪14 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪3 min walk‬

Room options

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Harbour view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Pullman Auckland Airport

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and concierge services. Change of towels is available on request
Pullman Auckland Airport offers 311 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pullman Auckland Airport. During your stay, you'll be within walking distance of Butterfly Creek. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Te Kaahu
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Butterfly Creek and 14 minutes from Mt. Smart Stadium
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The luxury Pullman Auckland Airport also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 11:00 AM.
Te Kaahu – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Te Kaahu Bar – On-site bar. Open daily.
Kuriri Cafe & Eatery – This café specialises in local and international cuisine and serves breakfast, brunch and lunch. Open selected days.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 49 per day)

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 11:00 AM on weekends; NZD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kuriri Cafe & Eatery
  • Te Kaahu
  • Te Kaahu Bar

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45 per person
  • Nearby parking fee: NZD 49 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pullman Auckland Airport Hotel
Pullman Auckland Airport Auckland
Pullman Auckland Airport Hotel Auckland

Pullman Auckland Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 406 out of 533 reviews
Rating 8 - Good. 80 out of 533 reviews
Rating 6 - Okay. 30 out of 533 reviews
Rating 4 - Poor. 8 out of 533 reviews
Rating 2 - Terrible. 9 out of 533 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

J t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, high end property. Attention to detail was impeccable. The Māori theme was apparent throughout. Well done!
Stayed 1 night in Mar 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ridiculously overpriced but OK. Bed way too soft but seems to be a cancer on the majority of New Zealand hotels. They all seem to get their beds from the same soft-as-hell bed supplier.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott, port austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive
Stayed 1 night in Mar 2025

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was amazing and the short walk to airport so convenient especially for our early flight.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to international terminal and rental car return. Very clean with top notch customer service.
Stayed 1 night in Jan 2025

8/10 Good

shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good hotel next to international airport. Clean, convenient. Rooms very good . Negative is no onsite store for odds like personal necessities, snacks, medicines etc
Stayed 1 night in Feb 2025

6/10 Okay

Kieran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pullman Auckland Airport — Don’t Arrive Hungry

The Pullman is a modern deluxe-rated airport hotel, conveniently located steps away from the Auckland Airport International Terminal. QUESTION: What should any airport hotel be able to deliver, especially a deluxe hotel at the end of a long haul flight from most of the world’s population centers? ANSWER: A bed and a meal. After a 12 hour flight from Los Angeles I checked in at 8:00pm. I was greeted warmly at check-in, and encouraged to dine at the Pullman’s 9th floor restaurant, which closes at 10pm. At 8:30pm I went upstairs and asked for a table for one. The restaurant and bar looked about 60% full with many empty tables. The receptionist asked if I had a reservation. When I replied no, she said “We are fully booked.” Please come back at 9:30pm and we will try to seat you.” Given the visible availability of unoccupied tables, one can only conclude that management here plan for very limited business and staff the restaurant accordingly. If demand exceeds that estimate the customer is told “We are fully booked”. For any restaurant that is bad policy. For an airport hotel, especially a deluxe rated airport hotel, this is disgraceful. I fly all over the world regularly. In my 40 year experience, it is only in Australia and New Zealand that operate restaurants like this. No other developed countries deliver this kind of poor customer service at a major airport hotel. It’s also embarrassing for an Accor property, a French chain of normally fine hotels.
Looking at Auckland Airport International Terminal from the Pullman Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and beds were amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

Beverly, Austin

Travelled with partner
Staff was especially helpful to our specific needs. Very pleased with our stay
Stayed 1 night in Feb 2025

8/10 Good

Kim

Stayed 3 nights in Feb 2025

10/10 Excellent

Laki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Auckland International Airport, yet super quiet! You wouldn’t know your at the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

CIG-MFEM

Stayed 1 night in Feb 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient when you have an early flight. Nice comfortable hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious rooms just steps away from the NZ international terminal (but very quiet). The buffet breakfast included was varied and well presented. Opt not to pay for the $60NZ early check in fee and ask to store you bags if you arrive before 12pm.
Stayed 1 night in Feb 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

Enjoyed my stopover, unbeatable location, being a stones throw from the airport, modern facilities, excellent gym, and a great buffet breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for flight back to USA. Clean, nice. Great bar and restaurant.
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay and nice place
Stayed 1 night in Feb 2025