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Candlewood Suites Augusta by IHG

2.5 star property

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Photo gallery for Candlewood Suites Augusta by IHG

Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Studio Suite | Premium bedding, desk, laptop workspace, blackout curtains
Property amenity
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
1080 Claussen Road, Augusta, GA, 30907

Room options

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Studio Suite, 1 Queen Bed, Accessible (Hearing) | Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (167)
The price is CHF 571
for 1 room
includes taxes & fees
12 Apr - 13 Apr
La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower

About this property

Candlewood Suites Augusta by IHG

Hotel in Augusta with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Augusta by IHG offers 80 accommodations with DVD players and free newspapers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Augusta by IHG. During your stay, you'll be within walking distance of Topgolf. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Augusta National Golf Club and 9 minutes from Augusta Mall
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Augusta by IHG. Self parking is free.

This Augusta hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (112 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100 per week
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Augusta
Candlewood Suites Hotel Augusta
Candlewood Suites Augusta Hotel Augusta
Candlewood Suites Augusta Hotel
Candlewood Augusta
Augusta Candlewood Suites

Candlewood Suites Augusta by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 250 reviews
Rating 8 - Good. 85 out of 250 reviews
Rating 6 - Okay. 27 out of 250 reviews
Rating 4 - Poor. 14 out of 250 reviews
Rating 2 - Terrible. 14 out of 250 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

katheryn

Stayed 7 nights in Nov 2024

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Cleanliness, room comfort
Refund for room. Scary experience.
Checked in at 1715 went up to see my room and then left to go see my son on base and returned at 2015. Took the car with my belongings up to room got inside and immediately went to the restroom with the door open. Looked out into room and saw a bag that did not belong to me with clothes in it on the floor. I hurried up and shut the bathroom door Wash my hands slowly open the door to see if anybody was in the room. No one was there, but the bed had been slept in and somebody’s hair was in the sink so I tried to call the front desk and the phone didn’t work. I looked up the number on my phone and called down and talked to the clerk, and she said the room was registered to me and she didn’t know how anybody else got in there , so she asked if I wanted another room I said yes and she gave me a room on the third floor all the way at the end of the hall and when I get in that room, the privacy blind is hanging by one hook and it’s broke and I called to the clerk, and she came up to check and see if she could fix it and there was a man standing in the hall just staring into the room. When I went back downstairs, a man at the front had made a comment to me about how he could “feel better“ and then another one approached me laundry room. I felt very uncomfortable. I went to the front desk and told the clerk, I didn’t want to stay there that I was afraid. She said Hotels.com would have to give my money back. The owner was an agreement , I left and got a room on base. I want a refund.
Someone bag
Someone’s black hair in sink
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Donte

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing
Stayed 2 nights in Sep 2024

4/10 Poor

Katherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wesley

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Planned on staying for a few weeks but hotel rudely told us we couldn’t extend although we had a leak with our ac and carpet had a wet spot and room wouldn’t have been able to rent after speaking with hotel staff informing them that we were extending and would stay in the room and they didn’t have to comp us but they made us check out due to over bookings and not enough vacancy for an in town event even though we had previously informed them that we would need to be staying for 7-10 days and being assured it was ok. On the day we checked out we were told management would help figure out something and if not we would be comped points through their rewards program and never received any
Stayed 2 nights in Aug 2024

8/10 Good

Dayeon

Liked: Cleanliness, staff & service, property conditions & facilities
the only problem i had was the air conditioner went out.
Stayed 1 night in Aug 2024

10/10 Excellent

LaTorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing including the staff. The facility is kept very well, didn’t hear any noise from other guests or staff.
Stayed 1 night in Aug 2024

4/10 Poor

Daffany

Liked: Cleanliness
Disliked: Staff & service, room comfort
Could have been a great state only it was just so
The stay could have been marvelous but it wasn't I was really good in this process and I acted in a way of manner that I should acted and handle the situation it was very very hot in the room I never did say anything it was an air conditioner in the living room but it was no air conditioning a bedroom which that was fine if the bedroom was stay cool so I thought maybe that it was just cuz it was so hot outside that that's probably why it wasn't cooling down at the time I waited until 11:00 to see that it's not going to cool down and it's going to stay hot in that room so I notified front desk the girl at the front desk was amazing she was very alert about my situation she wouldn't check the other rooms to see if it was cooler and I end up getting another room well the other room wasn't cooler either them hotel might want to get a little small unit put in those rooms cuz it's extremely hot in there very uncomfortable for you to sleep you can't even sleep in the bed other than that I can say it was great but it was a miserable Stay cuz it was hot only only cuz it was hot I'm really good and I never complain about anything but I would like somebody take this in the manner of doing something special for my hot stay due to this I had to stay in the living room the whole time and I could not sleep in the bed like normal people do at night time
Stayed 1 night in Aug 2024

4/10 Poor

Howard

Disliked: Cleanliness, property conditions & facilities
Room smelled awful. Tv didnt work. Front desk put me in another room. In that room the door card key needed batteries replaced. The lamp didnt work. And also smelled awful.
Stayed 1 night in Aug 2024

8/10 Good

Tonia

Business traveller
Liked: Staff & service, room comfort
The was comfortable but it could use some renovations.
Stayed 1 night in Jul 2024

10/10 Excellent

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice accommodations
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Stayed 1 night in Jul 2024

10/10 Excellent

joyce

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for one night. 64. For Hotel 75.00 for our pet...really ???
Stayed 1 night in Jul 2024

10/10 Excellent

Loche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly receptionist. Very welcoming. Comfortable environment.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Carl

Stayed 1 night in Jun 2024

2/10 Terrible

David and Wendy

Stayed 3 nights in May 2024

10/10 Excellent

Eddie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about was they don’t have a pool and my kids love the pool.
Stayed 2 nights in May 2024

6/10 Okay

Demetrice

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator was broken & hotel very dated… Staff was extremely friendly which was a plus
Stayed 1 night in May 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and cleanliness were very good, the only negative thing about our stay was that we were on the 2nd floor and the elevator was out of service the whole time. Having said that, I work in the maintenance field and understand that sometimes the time it takes to have repairs done can be out of your control.
Stayed 2 nights in May 2024

6/10 Okay

Ashley, Knoxville

Stayed 1 night in May 2024