We booked this property back in October 2022. When we arrived, the house is in a gated neighborhood and we did have to unlock a gate to access the house; however, there were two gates on the property, one which was wide open for anybody to access at anytime. When we pulled into the driveway up to house, we immediately noticed 4 vehicles on the property; keep in mind check in started at 4 PM and we did not arrive until 7 PM so there was no reason for anybody to be at the property. Come to find out there is a studio on the other side of the pool with young men in there and a dog smoking weed and playing band music. We entered the house with the code provided by property management and right inside the door was a dead cockroach that was obviously there for awhile as the blood that was smeared on the floor was dried up. Walking through the house, it was apparent the back door was unlocked for anybody to access, a used joint was found on the back patio along with other trash. The house was disgusting. Black chunks of hair everywhere, the sheets did not look like they had been washed, none of the dishes were clean, the countertops were sticky. We spent at max 30 minutes in the house half of which we were on the phone with Vacasa. We were told we would be refunded in full but have not seen a full refund at this point in time. VRBO itself basically told us to kick sand and deal with the condition of the property.