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Hilton Garden Inn Austin Downtown/Convention Center

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Austin Downtown/Convention Center

Outdoor pool
Premium bedding, down duvets, in-room safe, blackout curtains
Exterior
Reception
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
500 N Interstate 35, Austin, TX, 78701
  • Austin Convention Center
    9 min walk
  • Rainey Street
    9 min walk
  • Sixth Street
    11 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

  • 30.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Austin Downtown/Convention Center

Hotel with a 24-hour fitness centre, a quick walk to Austin Convention Center
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Austin Downtown/Convention Center. During your stay, you're just a quick walk from Austin Visitor Center. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Within a 15-minute walk of Austin Convention Center and Waterloo Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. Hilton Garden Inn Austin Downtown/Convention Center also features multilingual staff, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
18th Over Austin – This restaurant only serves breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 13 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th Over Austin

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per person, per night
  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 13 for children
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Austin Downtown/Convention Center Hotel Austin

Hilton Garden Inn Austin Downtown/Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1003 reviews" "
Rating 8 - Good. 236 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 91 out of 1003 reviews" "
Rating 2 - Terrible. 90 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Megan

This is a very average hotel, you get what you pay for. My bed was extremely uncomfortable. Overall it was average
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel in general, next time I gotta go swimming in their cool pool
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
I had a large big crawl out of the tub drain. Informed front desk staff and was told someone would be by to look at it. Never happened. It’s a less expensive option if you want to walk to the Convention Center
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

NATHANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BUSINESS TRIP
Stayed 1 night in Jul 2024

10/10 Excellent

Dariela

Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Some construction immediately adjacent, but once finished will greatly improve the area.
Stayed 1 night in Jul 2024

6/10 Okay

Sergio, EULESS

Liked: Cleanliness, staff & service, property conditions & facilities
Small pool homeless walking around the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, property conditions & facilities
I was supposed to get two bottles of water which were not given and even offered to me. The Check-in process was merely average.
Stayed 2 nights in Jul 2024

2/10 Terrible

Brandi

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Rooms have become so small, bathroom is so tiny. Hard for two people to use.
Stayed 2 nights in Jul 2024

2/10 Terrible

Adrianni

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking is not included, parking is $55 per night, only valet parking. Pool is super small and not clean at all
Stayed 2 nights in Jun 2024

8/10 Good

Emma, Hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calvin was really nice and helpful during our check in.
Stayed 1 night in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
The room was not that comfortable
The hotel room itself was not so good. The ac made constant clicking noises which it does not suppose to do. The shower faucet made humming noises and the room location was noisy due to the location near 6th street Austin.. Therefore, I did not sleep well all 3 nights!😩 Also, breakfast should be free and included with tour stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Oracio

Stayed 1 night in Jun 2024

10/10 Excellent

srividya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Tarrell

Stayed 1 night in May 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for everything we wanted to do downtown. Most things are within half mile walking distance of the hotel. Only complaint about the hotel was our king size bed had 2 very small throw size pillows with pillow cases on them and 2 standard size pillows. Super small and flat pillows for a king size bed?? We did call down and ask for more pillows which the hotel quickly brought up to us, so this was easily remedied.
Stayed 1 night in May 2024

6/10 Okay

Lakshmana

Travelled with family
Stayed 1 night in May 2024