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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property
VIP Access

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Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Front of property
Exterior
Terrace/patio
43-inch Smart TV with cable channels, TV
Outdoor pool, open 8:00 AM to 6:00 PM, free pool cabanas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Housekeeping

Explore the area

Map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Cenote Azul
    ‪1 min walk‬
  • Cenote Cocalitos
    ‪4 min walk‬
  • Laguna Bacalar Ecological Park
    ‪7 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

  • Lagoon view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • Lagoon view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

  • Lagoon view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

  • Lagoon view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (109)
The price is CHF 191
for 1 room
includes taxes & fees
5 Jun - 6 Jun
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Amainah Bacalar Hotel Boutique - Adults Only

Adults-only hotel with marina and spa services
This smoke-free hotel features a marina, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Amainah Bacalar Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes motor boating, sailing and kayaking
  • Steps from Cenote Cocalitos and 7 minutes by car from Canal de los Piratas
  • Beach shuttle service available for a fee
Amainah Bacalar Hotel Boutique - Adults Only offers its guests a marina and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Amainah Bacalar Hotel Boutique - Adults Only. Self parking is free.

This 4-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Amainah Bacalar Hotel Boutique - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 357 out of 414 reviews
Rating 8 - Good. 35 out of 414 reviews
Rating 6 - Okay. 17 out of 414 reviews
Rating 4 - Poor. 2 out of 414 reviews
Rating 2 - Terrible. 3 out of 414 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly recommend this hotel for comfort and stunning views. The staff are particularly friendly and helpful and made our visit all the better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and everyone was helpful. Jesus at the front desk was great! Highly recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We upgraded our room because the room had no windows.
Stayed 3 nights in Feb 2025

10/10 Excellent

james

Stayed 3 nights in Feb 2025

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bliss

It was amazing. Edgar and the team were wonderful 👍 we wish we could have stayed longer
Stayed 2 nights in Feb 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Bacalar!

An absolutely perfect stay for our group of 5 friends celebrating a birthday. The staff went above and beyond for everything...arranging massages, catamaran trips, etc. And the service at the bar and restaurant was so attentive and thoughtful. Location was perfect, and facility was gorgeous. We'll be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and very modern. Staff is so friendly and helpful. Would go back to Bacalar just to stay at this property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lindsay, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Bacalar

What a wonderful place Amainah is, in all my travels I have never seen an entire staff so fantastic! Our room was beautiful the breakfast that was included was incredible and the service was second to none. The view from our room was beautiful. The only negative is it's not very handicapped accessible there is no elevator and quite a few steps.
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two at Amainah and loved it. It's on the quiet end of Bacalar right on one of the most beautiful areas of the lagoon. The food was very good and it was nice to have the option to dine at the hotel. The vibe was very relaxed and it was quiet, as there are no children allowed; adults only. The staff was very attentive and friendly. And, of course, it was absolutely beautiful perched right on the lagoon.
Stayed 2 nights in Jan 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Priscilla

Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
We loved everything about our stay. The room was beautiful, the view was amazing, the food and drink delicious, and the staff were excellent and went above and beyond.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 5 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff was very nice and helpful. No complaints at all. Highly recommend

10/10 Excellent

Raquel, Hermiston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at this place rooms are amazing if you’re looking to relax and enjoy your time this is the place the lagoon is beautiful it has 7 different colors and there’s also cenotes with in the lagoon we did the boat ride with Angelo all I can say is go visit this place I’m sure I will go there again
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view!

Great stay. Very nice hotel and surroundings. Beautiful view from our room. Good restaurant at site. Excellent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel whit Expedia is great hotel the food is great great the staff is great
Stayed 1 night in Jan 2025

10/10 Excellent

Anay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025