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The Westin Turtle Bay Resort & Spa, Mauritius

5.0 star property

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2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Lobby
Lobby
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
Turtle Bay, Balaclava
  • Turtle Bay
    ‪1 min walk‬
  • Turtle Bay Marine Park
    ‪4 min drive‬
  • Trou aux Biches Beach
    ‪16 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪59 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 63 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite (Ocean Grand Deluxe)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Ocean Grand Deluxe)

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 63 sq m
  • Beach view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 63 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Beachfront

Suite, 1 King Bed with Sofa bed, Beachfront | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Beachfront

  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Turtle Bay Resort & Spa, Mauritius

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Westin Turtle Bay Resort & Spa, Mauritius's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Turtle Bay Resort & Spa, Mauritius. During your stay, you're just a quick walk from Turtle Bay. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with a beachfront location, stop by Beach Grill, one of the property's 5 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, body wraps or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Steps from Turtle Bay and a 4-minute drive from Turtle Bay Marine Park
  • Airport shuttle service available for a fee
Some rates at The Westin Turtle Bay Resort & Spa, Mauritius are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Turtle Bay Resort & Spa, Mauritius, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Balaclava hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Beach Grill – This beachfront theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fusion – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Kangan – This beach restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Mystique – This theme restaurant only serves light fare. Happy hour is offered. Open daily.
Seasonal Tastes – This buffet restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 40 for adults and USD 25 to 40 for children
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,037 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 40 for adults and USD 25 to 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort Spa Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

The Westin Turtle Bay Resort & Spa, Mauritius Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 232 reviews
Rating 8 - Good. 70 out of 232 reviews
Rating 6 - Okay. 12 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Sameer Chandra, London

Travelled with family
I loved the way the hotel is spread out & styled, gives it very resort, village vibes rather than a typical hotel. Beach - not the biggest fan, as there isn’t a proper one, mostly rocky & inaccessible in some areas (saw the hotels on Troux Aux Beach with plenty of sandy beach leading to the ocean with no rocks. Service was inconsistent, slow (atleast 6-7 times they completely forgot or never brought our drink orders, especially in Pool, Retreat Bar & Beach Grill Restaurant). Most staff were nice. You can clearly tell the staff tend to focus on guests from certain part of the world..just an observation. Our confirmation had “Ocean King Junior Suite” sold to us. We barely had ocean view, as we were on ground floor facing mainly the lawns & tree views. So need to double check on this. All in all - OK & nice, but not returning to this hotel. Mauritius - Yes, but perhaps try another five star hotel , that delivers more in a different location.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great introduction to Mauritius- staff cannot be faulted- they offer genuine friendly service. Food at beach grill was fantastic - food elsewhere was very good. We would definitely go back.
Stayed 2 nights in Dec 2024

4/10 Poor

Deepika

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good week at The Westin Turtle Bay. We had a brilliant room (Junior Suite Ocean Grand Deluxe) with 2 double beds, shower, bath and two basins. The food was very good quality. We only ate in the buffet restaurant once - it was very good - but we wanted to explore the restaurants. We did the lobster night at the Beach Grill and the teppanaki experience at Fusion. Both of these upgrades were 10/10 for food and atmosphere. We also upgraded to the Mystique night with fire dancing. In our opinion, this wasn’t worth the upgrade although the fire dancers were good. The Indian restaurant (Kangan) was particularly good, super fresh tasting Indian cuisine. We did half board then upgraded to all inclusive for the last day. All inclusive isn’t really worth it unless you are heavy drinkers and a lot of the drinks/food had a supplement that was the same for half board/all inclusive. We indulged in the spa. The treatments were pricey but very good, especially the massages and the facial. We booked a number of treatments and received a discount which was very good. The staff were brilliant. Very friendly. Service could be a tiny bit slow at times but you’re on holiday so what’s the rush?! Some key people to mention are Vashakie for his services at Kangan, Preet & Siwi for incredible massages, Jevin for front of house assistance, Meeram for cleaning our room and Nass for poolside attendance. All in all a great stay and we would recommend. We hired a car so could explore too.
Stayed 7 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

CHINAZOR

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My stay was absolutely amazing, very spacious and well furnished rooms. Excellent service, rooms were fixed twice a day. Staff were very friendly and warm. Will surely visit this property again.
Stayed 8 nights in Oct 2024

10/10 Excellent

William Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were tremendous! So helpful, patient with requests and wouldn't rest until they found a satisfactory outcome for guests. The food in all five of the restaurants was excellent! The hotel and its grounds are a little piece of paradise. I'd certainly return and extend my stay to 10 or 14 days.
Stayed 6 nights in Oct 2024

8/10 Good

David Brown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Sushila, Wembley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Edwin, Harare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property resort to spend time at
Stayed 3 nights in Aug 2024

6/10 Okay

Jingjie

Liked: Amenities, property conditions & facilities
Very good experience at the hotel but apart from the taxi driver who was hired by the hotel made the whole stay down , we have arranged with the private tour , it was scary driving with very poor service , absolutely not recommend! I have paid higher price for the tour but not with the same returned !
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reataurant options. Excellent customer service. Beautiful resort on the beach.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is a brand I know and trust and it lived up to expectations as always.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hamel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

8/10 Good

Kush

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Rushpaul Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort with everything at your fingertips. The whole resort is stunning including the beach etc. The staff at this resort are second to none, in particular Ankit and Shernyl both were excellent, ever so attentive and professional, went way beyond what one would expect.
Stayed 8 nights in Sep 2024

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Annabelle at the front door of the hotel, to the Manager, stepping by the housekeeping Lady Devianne, everyone is kind and smiling, the service was Amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bathobile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise indeed , magnificent stay
A true depiction of what you see on the website quite picturesque, very clean, loads of activities to keep the family entertained. Also great food selection. I generally don’t like buffets but the food was fresh with wide variations!! There’s the added advantage of having different restaurants onsite.
Stayed 8 nights in Aug 2024

10/10 Excellent

EDWARD, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Westin. We would especially like to say a big thanks to Kamini who kept our room in spotless condition and was very friendly, a real star at the hotel. Also the staff running the Heavenly Spa, they went out of their way to accommodate us when it was very busy on a few occasions when we visited. The bookable restaurants were superb although some dishes can be a bit too spicy at times. The International restaurant had a nice selection of different food but sometimes the heated containers holding food weren’t hot enough and sometimes the food in them was lukewarm. The other small issue was that a lot of salt was used in some dishes, this could be avoided by letting customers have the choice to add this themselves, I personally don’t put salt in my food so I really noticed this. Please be aware that there is no public transport available near the Hotel, so if you’re not hiring a car then you’re going to have to rely on cabs, this can be a bit expensive and if you’re wanting so explore the island you’ll need to consider these costs. Of course this is not the fault of the hotel but we found that getting your own cabs can be quite a bit cheaper than booking a cab through the hotel themselves, sometimes a big difference in price. Overall we had a great stay, all staff were friendly and helpful, from the cleaning staff to the hotel managers, and not forgetting the gardeners maintaining the beautiful gardens. The Westin’s 5 star rating is well deserved.
Stayed 13 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin Turtle Bay - Better than Most Ritz Carlto…
The Westin Turtle Bay is comparable in every way to the best Ritz Carlton hotels we have stayed at around the world! It is a gorgeous property with first class amenities, rooms right on the water, some of the best restaurants (including Kangan for Indian food) on the property. The personalized service is exceptional! The staff are outstanding!
Stayed 7 nights in Jul 2024

10/10 Excellent

Miss Yukthimala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too isolated. Needs a little shop for ice cream and snacks as there is nothing around here. Menu’s need updating in the restaurants both food and drinks.
Stayed 7 nights in Jul 2024

6/10 Okay

k

Stayed 2 nights in Jun 2024

10/10 Excellent

Nishil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing setting, great views, amazing room and staff really helpful with my pregnant wife.
Stayed 7 nights in May 2024

10/10 Excellent

May P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024