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Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Reception
Exterior
Centennial Room (2 Queen) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff National Park Information Centre
    ‪5 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Single Bed

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About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Mount Royal Hotel include ski storage and a rooftop terrace. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mount Royal Hotel's great location. During your stay, you're just a quick walk from Canada House Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Brazen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 hot tubs -
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Banff Lake Louise Tourism Bureau and 4 minutes on foot from Banff National Park Information Centre
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Brazen – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge – On-site bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 859 out of 1340 reviews
Rating 8 - Good. 319 out of 1340 reviews
Rating 6 - Okay. 104 out of 1340 reviews
Rating 4 - Poor. 35 out of 1340 reviews
Rating 2 - Terrible. 23 out of 1340 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....close to all amenities. Hot Tubs on the roof have a fantastic view. The free shuttle comes right into the back lot and takes you to Sunshine or LL.
Stayed 1 night in Feb 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience
Stayed 5 nights in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No better hotel to stay at if you wanna be close to downtown
Stayed 3 nights in Feb 2025

10/10 Excellent

Molly

Stayed 2 nights in Feb 2025

10/10 Excellent

APRIL

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is unbeatable! Right in the center of Banff and walkable to all the shopping stores and restaurants. Also just behind the hotel there's a shuttle stop that takes you to all three ski resorts. There is also a good amount of parking available if you are taking your vehicle.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in downtown Banff.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle Renee

Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Stayed 1 night in Feb 2025

10/10 Excellent

Debbie L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

xiaodong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot in the heart of Banff! Loved the roof top hot tub and the view from the room
Stayed 1 night in Feb 2025

10/10 Excellent

WENDY

Stayed 7 nights in Feb 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in the heart of Banff! The staff were very helpful and friendly. Highly recommend.
Stayed 4 nights in Feb 2025

8/10 Good

Tayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Overall a lovely stay

The Mount Royal is in a location with a view that can't be beat! It's right in the heart of downtown and very walkable. Unfortunately one of the hot tubs was down for maintenance and the AC was broken in our room. They did try to fix it, and since they couldn't we were able to move rooms, so we appreciate that accommodation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Reginald

Liked: Cleanliness, staff & service
The hot tub and Cascade lounge don't live up to the photos. The tub water is warm, not hot. This may be fine in summer but not when it's cool or cold. The area is dark and not inviting when the sun goes down.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Close to everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Yahui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. Really nice location in downtown.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 6 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay - love the outdoor hot tub after skiing, though only one working and 4 person limit obviously creates an issue. Restaurant was very good for breakfast. Great lication, nice room, all in all nice stay.
Stayed 2 nights in Jan 2025