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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Lobby sitting area
Lobby sitting area
Lobby
Standard Loft | Down duvets, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down duvets, desk, laptop workspace, blackout curtains

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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The price is CHF 515
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includes taxes & fees
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About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the convenient parking and the proximity to shopping
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests Access to hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire – On-site restaurant.
Good Earth – On-site coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 5 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1074 out of 1693 reviews
Rating 8 - Good. 389 out of 1693 reviews
Rating 6 - Okay. 157 out of 1693 reviews
Rating 4 - Poor. 46 out of 1693 reviews
Rating 2 - Terrible. 27 out of 1693 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near grocery store and other shopping.
Stayed 1 night in Nov 2024

8/10 Good

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and updated in the lobby and common areas. The room was nice as well, and mainly updated, but had a few things that needed fixing (patch on the wallpaper was peeling off from a repair for example) but overall we loved the spacious loft room and it was well cleaned. Very close to shopping and all the places we wanted to go. Staff was very friendly and helpful. I would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here. Brought the dogs and it was a great experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to shops was a bonus.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here after many years elsewhere in Banff. Our family was very happy and impressed with the comfort, convenience and quality of the Elk & Avenue.
Stayed 3 nights in Feb 2025

8/10 Good

John

Stayed 3 nights in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with lovely rooms. We had 2 issues however. 1 was no control of the room temp. So we had to leave a window cracked to cool off the room. Because it was winter the radiatorswere on constant. 2. Were kids at night drunk running the halls. They need to have staff monitoring if they are going to allow young people to stay. Overall stay was ok.
Stayed 4 nights in Feb 2025

10/10 Excellent

Riley

Stayed 1 night in Feb 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had little maintenance concerns like the shower handle in the room and the handle to the sauna. Never did get a text when the room was ready. Bit overall a nice experience and would return.
Stayed 1 night in Feb 2025

4/10 Poor

Mark

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jackelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Easily walkable to downtown. No microwave. Weird shower
Stayed 1 night in Feb 2025

10/10 Excellent

Elisabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Poonam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kit, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mykhailo, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Banff, but a little bit outdated
Stayed 1 night in Dec 2024

8/10 Good

Afshan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of this hotel is the best! Right across from the main hub transit stop as well as inside the core of banff downtown. The staff are super pleasant and the restaurant on site is really good. The only con for this location was how old and stuffy the rooms felt. There was no exhaust in the bathroom and heating was limited.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Elk & Avenue. I upgraded to the Loft room and it ended up being the best thing ever. Thanks for an awesome stay, I'll definitely book again!
Stayed 3 nights in Feb 2025

6/10 Okay

Marionito

Liked: Staff & service, amenities, property conditions & facilities
the carpet in the hall way had bad odor smell.
Stayed 1 night in Feb 2025