See all properties

Rimrock Resort Hotel Banff by Accor

4.0 star property

Choose dates to view prices

Photo gallery for Rimrock Resort Hotel Banff by Accor

Lobby sitting area
1 bedroom, premium bedding, pillow-top beds, minibar
Indoor pool
2 bars/lounges
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Banff Gondola
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom | 1 bedroom, premium bedding, pillow-top beds, minibar

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Rooftop pool

Otter Hotel

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (430)
The price is CHF 492
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Otter Hotel

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and full-service spa
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a sauna.
Rimrock Resort Hotel Banff by Accor offers 333 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

The great public transport around Rimrock Resort Hotel Banff by Accor gets high marks from our customers. During your stay, you're just a quick walk from Upper Hot Springs. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, manicures and pedicures or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and racquetball/squash
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Upper Hot Springs and 4 minutes on foot from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rimrock Resort Hotel Banff by Accor offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A hot tub, a sauna, and a terrace are also featured at the eco-certified Rimrock Resort Hotel Banff by Accor. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rimrock Resort Hotel Banff by Accor has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, covered parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 66.71 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults and CAD 8 to 45 for children
  • Covered self-parking fee: CAD 33.60 per night (in/out privileges)
  • Valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 894 out of 1216 reviews
Rating 8 - Good. 187 out of 1216 reviews
Rating 6 - Okay. 78 out of 1216 reviews
Rating 4 - Poor. 38 out of 1216 reviews
Rating 2 - Terrible. 19 out of 1216 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 3 nights in Feb 2025

10/10 Excellent

Gunner, Marana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing staff and beautiful property!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gondola ride up within walking distance to the best view in the Rockies! Epic view from everywhere you are during your stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Great place with amazing pool and spa. Some rooms are a bit dated but the common areas are great and there are lots of activities and restaurants nearby. Excellent staff. Wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

Rimrock is always a top shelf stay. The rooms are not particularily spacious but the scenery and hotel ambiance make up for this.
Stayed 2 nights in Feb 2025

6/10 Okay

Johnson, Edmonton

Liked: Cleanliness
Check in and check out was overly fussy / too many texts and emails/ not streamlined. Bizarre that they need to know the names of everyone in the room. Every interaction should be simplified with no contact or minimal contact.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A big thumbs up!!

A lovel experience. The hotel was comfortable the staff were wonderfully friendly and perhaps moat importantly great beds!! The view from the rooms was also stunning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and spa
Stayed 2 nights in Feb 2025

10/10 Excellent

ying

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the staff everyone was very friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed except a big screen to watch hockey!
Stayed 3 nights in Feb 2025

10/10 Excellent

Zainool

Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it is a little way out of Banff the Rimrock Resort has a convenient shuttle and bus service to get you into town in a few minutes. The staff are all very helpful and made a special effort to help me with our two large dogs. Would stay there again when visitng Banff
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rimrock was a fabulous hotel - the food, the view, the staff, everything is top notch. We will definitely look to stay here on our next trip to Banff!
Stayed 7 nights in Feb 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and client focused. From helping us with park pass to making us see the Northern Lights
Stayed 8 nights in Feb 2025

8/10 Good

Margaux

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Landon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more to say.
Stayed 3 nights in Feb 2025

8/10 Good

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025