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Hotel Shivay Palace

3.0 star property

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Photo gallery for Hotel Shivay Palace

Interior detail
Front of property
In-room safe, iron/ironing board, free WiFi
Buffet
Super Deluxe Room (AC) | In-room safe, iron/ironing board, free WiFi

Reviews

2.0 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Roadways Tiraha, Jaipurwa, Basti, Uttar Pradesh, 272001

Room options

View all photos for Standard Room (AC)

In-room safe, iron/ironing board, free WiFi

Standard Room (AC)

  • Sleeps 3
  • 1 Double Bed

View all photos for Super Deluxe Room (AC)

In-room safe, iron/ironing board, free WiFi

Super Deluxe Room (AC)

  • Sleeps 3
  • 1 Double Bed

Economy Room (Aircool)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

About this property

Hotel Shivay Palace

Hotel in Basti with free valet parking and 24-hour front desk
This hotel features a restaurant, dry cleaning and laundry facilities. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. Housekeeping is not available.
Hotel Shivay Palace offers 24 accommodations with a safe and free newspapers. Televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Basti hotel provides complimentary wireless Internet access.

You'll find features such as free WiFi in public areas, valet parking and a manager's reception at Hotel Shivay Palace.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. Hotel Shivay Palace also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Basti hotel.

The hotel hosts a free manager's reception daily.
Restaurant – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8 AM to 9:30 AM for a fee: INR 70 for adults and INR 39 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: INR 100
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 70 for adults and from INR 39 for children
  • Early check-in fee: INR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Hotel Shivay Palace Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
The hotel said they had not received my bookings evening though they confirmed it on email. The manager told me they were fully booked and we couldn’t stay there which I find hard to believe. The manager and his colleague even laughed a couple of times between themselves while this was going on. I found that insulting.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡El peor hotel en el que he estado en mi vida! Primero, nada más llegar, nos dicen que no tiene habitaciones, que nos vayamos a otro hotel. Tras discutir con ellos con la reserva ya pagada en Expedia, por fin nos dejan quedarnos (no lo entiendo, ¡sí tienen habitaciones!). Nos hacen rellenar un formulario de 4 páginas con mil datos, perdiendo media hora, cuando son las 11 de la noche y llevamos 8 horas en moto para llegar, cansadísimos. Cuando por fin nos llevan a la habitación, es un cuchitril de suciedad, con sábanas que no se han lavado desde que las compraron, un colchón como una tabla, y lo peor de todo, el aire acondicionado patético que no prácticamente no funciona, por lo que no pudimos dormir casi nada, sin para de sudar toda la noche. JAMÁS vayais a esta basura de hotel.
Stayed 1 night in Jun 2019