As we were taking a hot air ballloon flight over Bath we rang The Redan Inn to say we might be arriving late and was told to try and get there before 9pm. So, we changed our plans and went straight there to checkin then double-backed to Bath, just in case.
When we arrived at the Inn in the evening the outside drinking area was full of people with loud music playing. Unfortunately, our room, Room 1, was directly above this area. The noise was so bad, we had to close the 2 windows and put a fan on instead, just to hear our TV. It stopped at 11.40pm!
In the morning we went to shower only to find there was no hot water! So we had to take a cold shower before breakfast! The shower gel was also empty.
At breakfast i told the guy behind the bar about the shower, and another guest came down and also complained they didn't have hot water and that their room was dirty and full of cobwebs. He even had a towel with him he'd rubbed over the headboard, and it was black.
We ordered a full English and a veggie breakfast with orange juice only to be told they didnt have any sausages or orange juice! How can a bed and breakfast run out of 2 essential breakfast ingredients?
The guy behind the bar had a note book of customer complaints to go through with the manager when they returned and was already on page 4.
So, a noisy room, a cold shower and a poor breakfast! Extremely poor!
We'd never stay there again.