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"Check in was weird: we were told that they can’t extract money we paid two months ago when we booked the hotel. We did it through a standard web site
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Check in was weird: we were told that they can’t extract money we paid two months ago when we booked the hotel. We did it through a standard web site and the receptionist asked us to contact this web site. Otherwise he can’t check us in. Somehow while we were trying to connect to internet, suddenly our payment was discovered. Another strange thing was a refusal to put our bar bill to our room because we didn’t have a credit. But no one proposed us to arrange a credit at check in. So the service for now doesn’t correspond a level of Hilton hotels in Europe or US.
Publié par Elizaveta le 11 août 2024
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