2/10 Horrible
Carrie F.
30 janv. 2025
Les points faibles : Propreté
Interesting situation with no business owning a STR in the cold.
We were supposed to stay at the bunkhouse, however the day of our stay I was informed by the prop mgr that the pipes froze and there was no water. As 10 adults were flying in from all over the country and we booked this trip 3 months prior, we were very bummed to find out that the house was not usable. The mgr was super nice and found us another place around the corner. It was a beautiful home too. It just did not have a hot tub, this was a deal breaker when choosing a home since we were there to snowmobile for days and are all over 50 and have bad bodies. But we obliged and were grateful that they had somewhere to put us. Then the craziness began… the bunkhouse owners told us they were not going to pay the difference in costs between the 2 homes since the new place was so much more expensive. We did not choose to be there, we were told to go there. Then we were added in on email communication between both owners and managers. We are just the guests, I should have zero part in that. It was days worth of emails and phone calls to have this resolved. The business decisions on the bunkhouse were extremely poor first off, you own a house in the snow when it is below freezing most of the winter, the pipes shouldn’t have froze. That is a them problem, not a me problem. This is an annual trip that we do yearly and we were looking for a place we could come back to year after year, but having a trip planned and not knowing if we will be able to stay at the house is not my idea of fun.
Carrie F.
Séjour de 4 nuits en janvier 2025