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Mercure Belo Horizonte Lourdes Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Belo Horizonte Lourdes Hotel

Reception
Indoor pool
Classic Room, 3 Single Beds | Minibar, in-room safe, desk, blackout curtains
Sports facility
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
Avenida do Contorno, 7315 - Lourdes, Belo Horizonte, MG, 30110-110
  • Bradesco Theater
    9 min walk
  • Savassi Square
    13 min walk
  • Liberty Square
    17 min walk
  • Belo Horizonte (PLU)
    30 min drive

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 3 Single Beds

  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Executive Room, 1 Double Bed

Privilege, Executive Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Privilege, Executive Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Classic Room, Multiple Beds

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 3 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds

  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Double Bed

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Belo Horizonte Savassi, an IHG Hotel
Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (928)
The price is CHF 83
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Belo Horizonte Savassi, an IHG Hotel

About this property

Mercure Belo Horizonte Lourdes Hotel

Hotel with a fitness centre, a quick walk to Bradesco Theater
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Mercure Belo Horizonte Lourdes Hotel offers 379 accommodations with minibars and a safe. 29-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Belo Horizonte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Mercure Belo Horizonte Lourdes Hotel. During your stay, you're just a quick walk from Bradesco Theater. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at UDON
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Bradesco Theater and Savassi Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Belo Horizonte Lourdes Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 27 meeting rooms, and coworking spaces are available. The business-friendly Mercure Belo Horizonte Lourdes Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 3.5-star Belo Horizonte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
UDON – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (BRL 45 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; BRL 60 for adults and BRL 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • UDON

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 27 meeting rooms
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 60 for adults and from BRL 30 for children
  • Covered self-parking fee: BRL 45.00 per night
  • Pet fee: BRL 73.50 per pet, per night (maximum BRL73.50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes Brazil
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Hotel Belo Horizonte

Mercure Belo Horizonte Lourdes Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1005 reviews" "
Rating 8 - Good. 343 out of 1005 reviews" "
Rating 6 - Okay. 100 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janaina

Travelled with partner
Liked: Cleanliness, staff & service
Service was good. The employees are the jewels of this hotel. The property felt dated and the rooms are just okay. The quality of the breakfast bar went down from my previous stays at the same hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for short travels. There was no iron or iron board in the room, so we had to go to the last floor to use a common area for ironing and the iron was not working. Very busy in the mornings. The breakfast was really good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rogerio, Newmarket

Business traveller
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Rogerio, Newmarket

Business traveller
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

ROBERT

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Toilet didn’t flush properly. Toilet rattled when you sat down. No exhaust fan in bathroom. Staff insisted on knocking on the door at 8 am to refresh the frigobar!!! That was ridiculous! My girlfriend and I thought it even may have been a scam to get us to open the door and rob us. We called the desk and they said it was their policy and didn’t even apologize!!!!
Stayed 1 night in May 2024

10/10 Excellent

Josyane

Stayed 5 nights in Apr 2024

6/10 Okay

Fred, Klamath Falls

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was like 30 minutes to get to the counter. Bed was the worst out of 7 hotels I stayed at. They also didn’t have my reservation through Expedia and tried to bill me again.
Stayed 3 nights in Apr 2024

8/10 Good

Camila

Stayed 1 night in Mar 2024

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Not a great experience for me
I had a tough time at this place. First, after only a few minutes in my original room, water began leaking from the ceiling. The staff were nice about switching me over to a room nearby. After that, I ordered room service, which I suspect gave me food poisoning. Overall, staff were friendly but it wasn’t the best stay for the reasons mentioned
Stayed 3 nights in Mar 2024

8/10 Good

carlos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
only the food .i don’t like no tasty and very simple.
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great breakfast!! Bed and shower is amazing!! Loved it.
Stayed 2 nights in Nov 2023

2/10 Terrible

Struan

Disliked: Cleanliness, staff & service, property conditions & facilities
This week in Belo Horizonte has been extremely hot and over 35C. I decided to find a hotel with a pool and went to the Mercure Lourdes. When I explained to the receptionist that I was looking for a pool to cool down, he told me I would to book a room however there was nothing available. I then opened the Expedia app on my phone while standing in front of him and made a reservation. He then told me the room’s air conditioner didn’t work and only the fan would come on (no cold air) I agreed in any case as I re-explained I only wanted to use the pool. After taking my passport to make a copy for checkin purposes he then gave me a key to access the elevator only. When I got to the pool area, I found that it was indoors and with 4 solid walls and a ceiling. After telling the receptionist my want for a pool, I expected he would have told me it was indoors. Frustrated I decided to leave only to remember he did not return my passport. I returned desk and asked a different receptionist about my passport. He looked at me like I was crazy in that they did not return my passport. I asked him to check again and he found it laying in the photocopier and sheepishly handed it back to me. I took my passport and with no words left the hotel; retuned to the Novotel where I am staying and happier. I do have a recommendation and it is to be very cautious if you select this property. Buyer beware is an understatement.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Gemy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

2/10 Terrible

Eduardo

Business traveller, Travelled with partner
Disliked: Cleanliness
Hotel restaurant does not serve the hotel guests for dine in, they make you order your food only through room service, which has a very limited and EXPENSIVE menu options. Poor. Will not stay there again, there are better options nearby
Stayed 3 nights in Mar 2023

10/10 Excellent

Luiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

10/10 Excellent

Luiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

10/10 Excellent

Luiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

2/10 Terrible

dariela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioning of out room didnt work, só it was hot. we payed pet fee and they didnt gave us the dogs kit. I want a refund for this terrible stay.
Stayed 1 night in Mar 2023

8/10 Good

Mirys

Stayed 6 nights in Oct 2022

8/10 Good

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel. My only complaint is that the bottled water wasn't free for the guests. I've been in less nicer hotels and they had complimentary bottled water. Still, I would go there again.
Stayed 5 nights in Sep 2022

2/10 Terrible

William

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Staff is rude and the hotel is always packed
The front desk staff is very rude and not helpful at all. They actually tried to charge us for breakfast in a day we were not in Belo Horizonte. I had to show our boarding passes to prove that it was their mistake. The hotel is always packed because they have the largest convention center in the city. Elevators take forever and often come packed. The location is not the most desirable and you can hear the traffic from the 14th floor because the hotel is old and not equipped with soundproof windows. We will not be back.
Stayed 9 nights in Aug 2022

6/10 Okay

Ana Paula

Stayed 2 nights in Aug 2022

8/10 Good

graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel, especially for Brazil, where the hotels are several notches below almost everywhere else in my experience. My only complaint with it is that the coffee they serve at breakfast is unbelievably bad - all of it. There are 3 options - The machine that makes cappuccino and the like (very very bad - it's all pre-sweetened and WAY too hot); Brew coffee - undrinkable brown water; and a nespresso type machine - the best of the 3 but seriously mediocre for a hotel of this caliber. This is fairly endemic in most Brazilian hotels...
Stayed 1 night in Aug 2022

6/10 Okay

Edmilson

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
They information about the rooms was inaccurate. I blocked a better room that I get.
Stayed 1 night in Jun 2022