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Refborg Hotel & Spiseri

3.0 star property

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Photo gallery for Refborg Hotel & Spiseri

Lobby sitting area
Exterior
Reception
Quadruple Room | Desk, iron/ironing board, cots/infant beds, rollaway beds
Gift shop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
Buen 6, Billund, 7190
  • Lego House
    ‪4 min walk‬
  • LEGOLAND® Billund
    ‪18 min walk‬
  • Lalandia Water Park
    ‪3 min drive‬
  • Billund (BLL)
    ‪6 min drive‬

Room options

View all photos for Single Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, cots/infant beds, rollaway beds

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, cots/infant beds, rollaway beds

Triple Room

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Refborg Hotel & Spiseri

Family-friendly hotel with free breakfast and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Refborg Hotel & Spiseri offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Billund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Refborg Hotel & Spiseri. During your stay, you're just a quick walk from Lego House. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Lego House and a 2-minute drive from LEGOLAND® Billund
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A library, a terrace, and an arcade/games room are also featured at the family-friendly Refborg Hotel & Spiseri. Free self parking is available.

This 3-star Billund hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
Spiseri – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Danish, English, German, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spiseri

Things to do

  • Arcade/game room
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 02 January:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: DKK 150 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DKK 200.0 per night.
  • Cots (infant beds) are available for DKK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DKK 150 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per night
  • Rollaway bed fee: DKK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 6:00 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Billund Kro
Billund Kro Hotel
Kro Billund
Billund Kro Denmark
Refborg Hotel Spiseri Billund
Refborg Hotel Spiseri
Refborg Spiseri Billund
Refborg Spiseri
Refborg Hotel Denmark/Billund
Refborg Hotel & Spiseri Hotel
Refborg Hotel & Spiseri Billund
Refborg Hotel & Spiseri Hotel Billund

Refborg Hotel & Spiseri Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 236 reviews
Rating 8 - Good. 70 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 7 out of 236 reviews
Rating 2 - Terrible. 1 out of 236 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Property conditions & facilities
Nice local hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Grant W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wendie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was very comfortable. Dinner in the restaurant (not part of our rate) was excellent. Breakfast (included) was good. Grocery store right next door. There’s a communal fridge and microwave.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay, which is near to all the things one needs to see in Billund. The staff were friendly, and the hotel was great and very spacious.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly hotel, rooms were clean and well appointed, reception staff were lovely and breakfast was enough to set you up for the day.
Stayed 4 nights in Aug 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff is really nice and dining accommodated my celiac needs. The room was nice with French doors that we kept open during the Lightning & Thunder storm that night. They do need to do more repairs in our room as the carpet needs to be replaced as a smell of mildew was in one corner. We would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Ottery St Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round stay, very convenient for central Billund
Stayed 4 nights in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, there is a stop for the Shuttle bus just out the front, a supermarket just over the road, and the Lego house and some restaurants only a little further. We had food at the hotel one of the nights and it was really good quality, a little more expensive than what we are used to in the UK, but in line with prices in the region, given the quality it was definitely worth it. Staff were exceptionally helpful and friendly. If we come back to Billund (which is highly likely, we had such a great time) I'd definitely consider this hotel again.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelda

Travelled with family
Liked: Cleanliness
Great location for Lego House and close to Billund centre, but the hotel is very basic - almost hostel like. Rooms are tiny with no storage space as a family of 3 it was very tight, but if you had a larger family and a couple of big suitcases you would struggle. Staff on reception quite disinterested when we checked in, I even had to ask where we had to go to find our room and when breakfast was as none of this information was volunteered. Overall, In need of improvement, but location good.
Stayed 2 nights in Aug 2024

8/10 Good

R Michael

Stayed 1 night in Aug 2024

10/10 Excellent

giselle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super helpful staff and the restaurant has stunning delicious food! Loved our stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

ELYSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights with two teens to visit Lego House and Legoland. It’s so conveniently located you can walk to both attractions or take the free shuttle bus. It’s also close to the Teddy Bear museum and local supermarket and cafes. We loved the breakfast, super fresh and delicious! It was an exceptional and unforgettable stay, away from the crowds, quiet, friendly and so danish. We will definitely come back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and good service. A great place to stay if you’re going to the LEGO House.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Musketeers and a Toddler visit the Refborg
The communication between myself and the hotel was excellent as I was travelling with three children on my own for the first time. The staff were friendly and very helpful. The hotel was nice and clean. There was a wide choice for breakfast both hot and continental choices. One concern I had was arriving after reception had closed. The hotel said they would leave a key. They did exactly what they said they would do so reduced the stress of worrying we wouldn't be able to access our room. There were no problems from the beginning of the booking to the checking out process. The hotel are happy to keep valuables like passports if needed. There is shampoo and body wash in the room along with a hairdryer and tea and coffee facilities. The shampoo/bodywash smells really nice. If you want breakfast teabags maybe bring some of your own. Breakfast tea is available at breakfast but in our room there were speciality teas although you can take some from breakfast time back to your room. I also heard someone at the airport mention they had bought their own teabags for their accommodation. Location is great for Billund itself and Legoland. Its a 20 minute walk to Legoland and 2 minutes to Lego House. The hotel is also a pick up point for the hourly shuttle bus around Billund and to the airport which is free during July and August. We will definitely stay here again in the future.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Staff & service, amenities, property conditions & facilities
Lovely friendly staff, great breakfast selection and so convenient for all the local attractions. We will be back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and even went the extra mile to lend and find us adapters to charge our phones when we realised we couldn’t find any at shops nearby. Breakfast was great quality and the dining area was clean and spacious. The beds were so comfy, and the hotel is in the perfect location and has a great vibe. Would definitely recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality!!!
Super hospitality. I was going to be running late so I called to arrange a late check in. When I finally arrived I was welcomed in and even offered a bite of food despite the kitchen being closed already. Lovely place to stay if you’re in Billund.
Stayed 1 night in Jun 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short family trip to Billund
Really friendly hotel conveniently located for Lego House and transport to other local attractions. The hotel is lovely, very friendly and with a nice (but small selection) of food for breakfast. The restaurant was amazing and portions very generous. The room was on the smaller side and quite minimalist but had everything needed for a short family trip and the hotel offers an indoor play space and other communal spaces to relax.
Stayed 3 nights in May 2024

10/10 Excellent

Kendall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a Scandi gem. Wonderful breakfast great staff and very close to Lego House.
Stayed 4 nights in May 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Refborg before, and have found it to be continually comfortable and convenient. Keep in mind that you must be able to use stairs to reach your room, though there is an easier flight of stairs at the back of the property if the curved stairway seems daunting. There is help available if you need assistance with your luggage. The rooms are cozy and comfortable, with radiator heat the is self adjustable, windows which open for fresh air, plenty of hot water and pressure in the shower, a cozy comforter for each bed, and plenty of pillows. Each room also has a small TV, an electric teapot with a selection of teas, and instant coffee. There is a community room with a refrigerator if you require a place for food items, or more room for relaxing. Room layouts vary depending on what you book. Some have two areas for bedroom and the other for a couch, table and desk area. All have well equipped bathrooms and roomy dresser drawers and an area for hanging coats, and other clothing. I for one appreciate that the rooms are not cluttered up with too much decor. The clean simplicity made my stay restful and easy. Thank you Refborg. I will return!
Stayed 5 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the Refborg. The quality of the accommodations and service is still top notch. It wonderfully located in the heart of Billund, next to ABC grocery for convenience of shopping. It is also walkable to The LEGO House, the Billund Bakery, and a handful of dining options. The Refborg itself has a wonderful restaurant, with at least one vegetarian/vegan option. They can also adapt to your needs and diet restrictions. The breakfast, which comes with your stay, is a lovely spread of local breads, rolls, pastries, meats, cheese, fruit, yogurt, cereals, eggs, bacon, coffee, tea, hot water, and a selection of milk, including lactose free and soy milk as options. The beds are quite comfortable, the shower is wonderfully hot with great water pressure. The rooms are cozy, some larger than others, with windows that easily open for fresh air. The staff members are all very kind and happy to provide information to make your stay quite comfortable. I am glad to have returned, and will again, next time I am in Billund. Thank you Refborg!
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa

Despite the staff being very busy evening, I came in, I received excellent service and a wonderful meal. I am so happy I chose to stay here.
Stayed 1 night in Apr 2024