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B&B HOTEL Birmingham Centre

4.0 star property

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Lobby
Exterior
Exterior
Daily buffet breakfast (GBP 10.00 per person)
Lobby

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪14 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

Double Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

B&B HOTEL Birmingham Centre

Hotel with a restaurant, a short walk to O2 Academy Birmingham
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out. Housekeeping is available on request.
B&B HOTEL Birmingham Centre offers 131 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of B&B HOTEL Birmingham Centre's great location. During your stay, you're just a quick walk from O2 Academy Birmingham. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 2 meeting rooms, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from O2 Academy Birmingham and 4 minutes on foot from The Mailbox
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and express check-out are also featured at the business-friendly B&B HOTEL Birmingham Centre.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Bar – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Bar – On-site bar. Open daily.

Languages

English, French, Hindi, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 23 March 2025 to 15 September 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests must show a valid ID.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel

B&B HOTEL Birmingham Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 421 out of 1011 reviews
Rating 8 - Good. 330 out of 1011 reviews
Rating 6 - Okay. 124 out of 1011 reviews
Rating 4 - Poor. 73 out of 1011 reviews
Rating 2 - Terrible. 63 out of 1011 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Yamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service

Disappointing

I have stayed in the hotel a number of times before and always enjoyed it. This time it was disappointing. The room was dated. The pool table and cues need repairing. The service was poor. I asked for an iron, then a hour later I called reception and they said there was no iron.
Stayed 1 night in Apr 2025

10/10 Excellent

Abdu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Liked: Staff & service
Bit run down and my room smelt of cigarette smoke, probably wouldn't stay there again. Staff friendly though.
Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities

Shabby in places but convenient - not 4 star

The hotel is in a good location with easy access to the centre by regular bus service or by walking. The carpet in the room was very shabby and stained - you would expect better from a 4 star hotel. At most this is a three star hotel that needs a makeover
Stayed 1 night in Apr 2025

10/10 Excellent

Matin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stat

Staff were really friendly and rooms were clean. Close to city center
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Stayed 2 nights in Apr 2025

8/10 Good

angela

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location.

Great location, 10 minutes walk from the Mailbox . Friendly staff, lovely bar area which is also the reception.
Stayed 1 night in Apr 2025

4/10 Poor

Fiona

Disliked: Staff & service, property conditions & facilities, room comfort

Meh

Couldn’t find the reception when I went in. Receptionist very shy and poor English. Receptionist also working as a barmaid and made a mistake as a result. Got a large glass of wine which was £12.50 and disgusting. Glass was filthy, barmaid noticed and got a new one but the wine was cheap and foul. Miscommunication with room so had to go in and out. Frustrating. Room (apparently being upgraded) worn and dirty. Nice bathroom but room smelly and bleach stains on carpet. Walls badly marked. Couldn’t hear tv over air conditioning. Sheets clean. Hairs and dirt on tables. Was comped breakfast but would not have paid for it, poor quality. Poor security.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Sullen reception staff, one mug in a room for two, uncomfortable pillows and a television with a sporadic channel guide that was all over the place. Big stains on most carpets, standards have dropped from the previous Pentahotel and that wasn’t high!
Stayed 1 night in Mar 2025

4/10 Poor

Katie, Newton Abbot

Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
As a basic hotel, this is probably fine if you just need somewhere close to New Street station, without spending too much. The wifi was also very good. But the rooms are pretty shabby, the rooms aren’t soundproofed like most hotels now (I was woken up a few times by loud people outside) and it’s next to a hand car wash, so you hear a lot of jet washers during the day. Since it wasn’t much cheaper than a Premier Inn and more expensive than an EasyHotel, I don’t think I will be back.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Surrounding area is grotty, but this is not down to the hotel
Stayed 5 nights in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it did the job
Stayed 3 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Jack

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean and tidy. Polite staff. Good sleep and quiet enough. Great breakfast and not tok busy. Good central location and great position for getting to the O2 academy.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely, evening food excellent. Breakfast very expensive at £ 14. TV, Heating and Air Con in my room did not work, not an issue for me but others maybe
Stayed 2 nights in Mar 2025