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The Alana Hotel and Conference Sentul City by ASTON

4.0 star property

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Photo gallery for The Alana Hotel and Conference Sentul City by ASTON

Outdoor pool
Lobby
Exterior
Suite | In-room safe, iron/ironing board
In-room safe, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Free WiFi
  • Housekeeping

Explore the area

Map
Jl. Ir. H. Juanda No 76, Sentul City, Bogor, West Java, 16810
  • Sentul International Convention Centre
    ‪19 min walk‬
  • Sentul International Circuit
    ‪8 min drive‬
  • Gumati Waterpark
    ‪10 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite

Suite | In-room safe, iron/ironing board

Suite

  • 54 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Pool View

In-room safe, iron/ironing board

Deluxe Pool View

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

In-room safe, iron/ironing board

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

HARRIS Hotel Sentul City - Bogor

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (40)
The price is CHF 47
for 1 room
includes taxes & fees
2 Mar - 3 Mar
HARRIS Hotel Sentul City - Bogor

About this property

The Alana Hotel and Conference Sentul City by ASTON

Hotel in Bogor with full-service spa and fitness centre
A full-service spa, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
The Alana Hotel and Conference Sentul City by ASTON offers 271 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. 42-inch LED televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at The Alana Hotel and Conference Sentul City by ASTON, you'll be within walking distance of Sentul International Convention Centre. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Sentul International Convention Centre and 8 minutes from Sentul International Circuit
  • Airport shuttle service available for a fee
The Alana Hotel and Conference Sentul City by ASTON offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The Alana Hotel and Conference Sentul City by ASTON also features a children's pool, concierge services, and complimentary newspapers in the lobby. An airport shuttle during limited hours is available for a fee.

This 4-star Bogor hotel is smoke free.

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9 AM to 5 PM

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 600000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 750000 per vehicle (one way)
  • Rollaway bed fee: IDR 600000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alana Hotel Sentul City Sukaraja
The Alana Hotel Conference Sentul City
The Alana Hotel and Conference Sentul City by ASTON Hotel
Alana Hotel Sentul City Bogor
Hotel The Alana Hotel and Conference Sentul City Bogor
Bogor The Alana Hotel and Conference Sentul City Hotel
The Alana Hotel and Conference Sentul City Bogor
Alana Sentul City Bogor
Hotel The Alana Hotel and Conference Sentul City
The Alana Hotel Conference Sentul City
Alana Hotel Sentul City
Alana Sentul City
The Alana Hotel and Conference Sentul City by ASTON Bogor
The Alana Hotel and Conference Sentul City by ASTON Hotel Bogor

The Alana Hotel and Conference Sentul City by ASTON Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 42 reviews
Rating 8 - Good. 19 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

shower hot water not consistent.
Stayed 5 nights in Oct 2023

2/10 Terrible

Brian

Stayed 3 nights in Jan 2023

8/10 Good

Robert

Stayed 1 night in Aug 2022

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Sentul City
The staff was very friendly and helpful, especially Amelia. The sky bar, Vertical is superb. The chief was accommodating with my request during dinner on the 3 Aug 22.
Stayed 3 nights in Jul 2022

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are all wonderful. My only complaint is when the hotel is busy, the shower temperature regulation is off. Hot to cold every few seconds, wasn’t a problem on less crowded days. Otherwise great stay
Stayed 4 nights in May 2022

8/10 Good

Indra Mantik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Betty linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2021

2/10 Terrible

Adibah

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

Aadisht

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room. Room came with a balcony to chill at. Nice big pool and gym.
Stayed 5 nights in Oct 2019

8/10 Good

Chun Whye

Liked: Cleanliness, room comfort
Shower mixer cannot control water temperature. Hot & cold water streaming alternately. Got body burnt. Almost happens in every rooom that was booked (booked 4 rooms) 2 of 4 Lifts not working throughout 4 days stay. Indicates poor maintenance Like the big screen TV. Good breakfast
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Rick

Disliked: Property conditions & facilities, room comfort
Fails on 2 of the 3 most important Hotel criteria
I travel for Business about 120 days of the year. The most important criteria for a Hotel are Cleanliness, the bed, the shower and then everything else in that order. The Alana Hotel was built in 2017 so it hasn't had time to build up lots of grime so i give it an ok there. The bed was terrible!! Two twin box springs shoved together with a 5cm thick mattress pad thrown over the top to simulate a king size bed. The shower Oscillated from hot to cold, fortunately it was big enough to dance in and out of the water to avoid being scalded.
Stayed 2 nights in Aug 2019

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2018

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for family
Stayed 3 nights in Nov 2018

10/10 Excellent

Opay, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but unfortunately the food is not good enough.. should be improve on the taste of food
Stayed 1 night in Nov 2018

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

gary, jakarta

Liked: Cleanliness, staff & service, room comfort
Not good for non muslim
The hotel is very nice but still being completed I had to walk over plastic coverings to get to room Also it is very close to a large mosque so was awoken around 4 am by the morning call to prayer and then kept awake for an hour as the sermon was broadcast So if you want a good night sleep I dont recommend
Stayed 1 night in Sep 2018

10/10 Excellent

Dong Hyun

Pleasant stay
It was a very pleasant stay on a quite area. The staff was nice and could speak good English.
Stayed 3 nights in Aug 2018

6/10 Okay

Liana

Awesome housekeeping guy, aweful terrible handyman
The drain in our shower room was clogged. I caled them and expline was going on. They sent housekeeping guy ti check it, and after that the handy man came alone. He went inside my shower room with his outside shoes. After he fixed it, he went out with his wet dirty shoes and walked all over till the almost to bedroom. When I asked him to ask the housekeeping to clean it up again, he arrogantly said to me to call the housekeeping bymyself. After a long trip, I expect it to have nice clean room with nice staff which I found it from the other staff. This hotel is managed by aston, they should managed all their staff properly .
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experience for big family
brand new hotel. no fitness center or spa yet. check in took so long, room was not ready until 4pm. good room, good pool, good Wi-Fi. wide variety and good appearance breakfast but no taste except bread and fruit section. ;) nice, helpful and smiling staffs.
Stayed 2 nights in Jun 2018

8/10 Good

Rasyid, Depok

Liked: Cleanliness, property conditions & facilities, room comfort
Nice new hotel....with nice food & pool
Nice hotel with big pool, nice food, nice room, location is near Toll Exit, near Giant Sentul, across Ah Pong Restaurant, affordable buffet dinner in Restaurant
Stayed 2 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
The Alana Hotel, Bogor.
Whilst the room was very clean, the AC worked really well kept the room nice and cool, we also had a great view from our balcony. The bad is that some of the staff are lazy and can not even follow their own guidelines, my wife wanted to order room service for lunch as the booklet in the room stated 24hrs to be told by a lazy incompetent female staff member that room service is NOT available 24hrs and only from 6pm, this we found out to be incorrect by another staff member at the front desk.

8/10 Good

ki chul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023