4/10 Médiocre
Will
11 sept. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I wish I could say our stay at this hotel was a pleasant one, but sadly it was anything but. Upon check-in, we were given a room that was in a shocking state. The lighting was faulty, the door was covered in dirt, the bathroom floor was sopping wet, and there was a thick layer of dust coating the headboard and TV. Naturally, we complained and were moved to another room that we were assured would be better.
Unfortunately, the second room wasn't much better. It was in a sorry state of repair, with dust caked on the telly and hairs clinging to the bathroom wall. Various stains adorned the furnishings, and there was a gaping hole in the carpet, rather shoddily covered by a rubber doormat, along with stains on the walls and ripped wallpaper. The net curtains were sporting an array of mysterious stains. The corners of the mattress were harbouring grime, and the whole room had a distinctly musty odour, with the bathroom smelling particularly damp. The tired pillows weren’t fresh and the pillow cases so insufficient that we ended up using towels to properly cover them.
The rest of the hotel didn't fare much better. The men’s toilet on the ground floor was in dire need of a good scrub, and the seating in reception was worn and stained. A musty smell permeated the entire building, which was generally in a poor state of repair.
Its current state is simply unacceptable for a hire charging these prices.
Will
Séjour de 1 nuit en septembre 2024