We arrived late due to our 15 year old daughter being hospitalized several days prior to our trip (Christmas) we crashed right away being that we didn’t get in until about 1:30am, my brother in law and his wife arrived at 6pm but couldn’t get up the last section of the mountain road, (they didn’t heed my instructions about 4wheel drive) the next morning the cleanliness or lack there of was extremely apparent. We went down to get BIL And popped into Walmart and picked up some extra cleaning supplies (I’d already packed dish soap, trash bags, toilet tissue and other basics based on the info listed) as everything had to be cleaned before use and of course after so cooking a simple meal took twice as long, I wished by day three or four I had just washed everything day one but O’well. We weren’t able to use the hot tub because some one apparently put soap or bath bubbles or something in it, so that was sad. The soaking tub was nice but again it needed to be dusted out and scrubbed before use so while not the end of the world was definitely a little frustrating when you’re goal on vacation is to relax mostly. The baseboards, cabinets and floors were not clean, everything had a layer of dust, dirt, sticky spots toilets all had scum ring there were clothes left in two dressers and I washed bedding bc 🤷🏼♀️and while I do understand that the cleaning fee is to clean when we leave someone should have stopped in to spruce up the house if it hadn’t been rented in awhile. We always get VRBO houses because with a family of 5-7 who honestly don’t really enjoy eating out having a full kitchen is really handy, other then the lack of proper cleaning my only other comment would be that for a house that sleeps as many people as this one does you would think they would provide pots and pans large enough to cook for a large group, I totally made due and luckily brought my crockpot and a few other necessities so that wasn’t a big deal and I wouldn’t let that prevent me from returning I would just be more prepared next time. We loved the set up and location it truly is a beautiful home and the view is amazing!!! The location is wonderful so close to everything we needed/wanted to do. We had a really great time in BOONE and surrounding areas, had there been a toilet plunger and the house been CLEANED prior to arrival we never would’ve had to go to Walmart the info provided was spot on and I was thankful I was able to prepare in advance. New cleaning crew = 5 stars!