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Embassy Suites by Hilton Boston Waltham

3.5 star property

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Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Brandeis University
    ‪5 min drive‬
  • Harvard University
    ‪14 min drive‬
  • Boston College
    ‪15 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

42-inch LCD TV with cable channels, TV, pay films

Superior Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Full breakfast is free. Other amenities include WiFi in public areas, self parking and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with twin sofa beds. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Boston Waltham. During your stay, you'll be close to Brandeis University. Features include an indoor pool, a 24-hour gym and a bar.
  • Free full breakfast served daily
  • Enjoy American cuisine while dining at Amuse Kitchen + Cocktails
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 14 minutes by car from Harvard University and 14 minutes from Harvard Square
  • Dogs welcome for a fee
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.
Amuse Kitchen + Cocktails – This lobby lounge specialises in American cuisine and only serves dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 841 out of 1823 reviews
Rating 8 - Good. 383 out of 1823 reviews
Rating 6 - Okay. 283 out of 1823 reviews
Rating 4 - Poor. 160 out of 1823 reviews
Rating 2 - Terrible. 156 out of 1823 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Our air conditioner was not working and they had maintenance to our room within minutes!
Stayed 3 nights in Apr 2025

6/10 Okay

Danielle

Travelled with family
Disliked: Property conditions & facilities
Breakfast options VERY limited and the beds were way too hard.
Stayed 2 nights in Apr 2025

6/10 Okay

Aleksander

Liked: Property conditions & facilities
Disliked: Staff & service
Meh
Stayed 2 nights in Apr 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great. The rooms are clean and spacious. The breakfast is great also.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kimbrough

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is in great location for visiting some of sites outside of Boston (Concord, Hopkinton (Boston Marathon start), Natick but yet easy to catch public transport. Room layout great and nice onsite restaurant. My only complaint would be cleaning staff - they didn’t service room properly, forgot to replace our towels (took them and left none to shower with) and TP. When it was time to check out they kept wrapping at the door starting at 9 am even though I said we were leaving by 10.
Stayed 4 nights in Apr 2025

6/10 Okay

Kathleen

Travelled with family and small children
Liked: Property conditions & facilities
The body wash and shampoo was out and we asked for 2 days for them to fill the containers - even bringing the empty ones down to the front desk - they were never filled. Had to beg for clean towels. The confirmation I received said $75 per night for a “hold” and instead they did $100 per night. I asked about this and was told they was an error about the $75 even though it was in writing so that’s what they charged. Not impressed at all.
Stayed 2 nights in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean but somewhat dated
Stayed 6 nights in Apr 2025

8/10 Good

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service
did not like surprise of $15/day parking fee. Pool was so cold my kid had blue lips after 15 minutes and had to get out
Stayed 5 nights in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Eggs cooked to order. Amazing staff. Beds greatly in need of an upgrade.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Junius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The body of water outside and the pool inside.
Stayed 3 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay…

I really liked our room. We stayed for 5 nights and were given a suite tucked back in a corner. We always use white noise and it was very quiet. Nice spacious room with separate fold-out couch area and bedroom. Overall we really enjoyed our stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sanjay, Seaford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay
Stayed 1 night in Apr 2025

2/10 Terrible

Lory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service
Stayed 2 nights in Apr 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This is my third time At the embassy in Waltham mass, but this time was really different from the others first things first the pool area was very dirty. The floor seems slimy. It was too hot in there. when I got up to my room and I settle down with my kids, the room was very dusty. My daughter found a used soap under the couch and the Bedroom tv was not working at all overall I give this hotel a four out of 10 just because of the condition of the hotel and the room condition but overall, the staff was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet and a friendly atmosphere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfect for a family vacation. The swimming pool area is fantastic for kids. Breakfast is delicious. Friendly staff
Stayed 3 nights in Apr 2025

4/10 Poor

Cherlyn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very dated. Wallpaper coming off of the walls, small rooms, limited tv channel options, and any other entertainment options were an added expense on top of the already expensive room. The shower was horrible. Not sure how I was booked into a handicap room, but couldn't even have the shower on you without making a mess outside of the curtain. The shampoo/conditioner provided was poor quality. The Heater would blow cold air at times. There was no hot tub at the property and it was full of children. Nothing wrong with that, but didn't feel there was any real area for the adults to be. For the price I paid, I expected far more than what I received. Must say, the best part of staying there was the custom made omelets.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the staff is friendly. The hot breakfast was a nice option, but when you have to leave by 730am it's not so convenient because it doesn't even open until 630. Coffee isn't available until 630am so if you are up before that, it's not available. The beds aren't soft so if you like a very firm bed, you'll sleep well. Wi-fi is a must because you will have cell service but your data won't work well so expect to pay additional if you want to use cell phone for video calls, social media or other internet usage. Smart tvs so you can log into Netflix or other, so again, it's a plus. Overall, I'd book here again, just expect to pay an additional $30 on top of room rate.
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed different that there was no alcohol included with happy hour. Cocktails were expensive at the bar too. Very clean and the staff were extremely courteous and helpful. Breakfast was as expected for a embassy suites and well stocked for an extraordinarily busy (marathon) weekend. Absolutely accommodating for pets too. All around a great stay and good experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated. The breakfast was great. Please upgrade the towels. They were small and thin.
Stayed 3 nights in Apr 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We have been coming to this property for over 20 years. The lack of capital maintenance is showing. The mattresses were uncomfortable, there was dust on all of the HVAC vents (inside and outside of the room). The housekeeping was haphazard (they came into our room, emptied the trash cans, took the towels but did not replace the towels or make the beds (didn't expect them to change sheets). They have also removed the hot tub. Breakfast in the morning did not have plates or food at times, tables were not wiped and cleaned regularly. The afternoon snacks were nice. For the price we pay (now including an additional $15 per night) we will be finding another place to stay next year.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jiahong

Travelled with group
Liked: Amenities
Only thing I should mention is the towels don’t feel soft enough
Stayed 2 nights in Apr 2025

10/10 Excellent

Pravin, oakton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast with lot of options. Good service
Stayed 1 night in Apr 2025