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The Durley Dean Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Durley Dean Hotel

Exterior
Banquet hall
Banquet hall
Bar (on property)
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Bournemouth Beach
    9 min walk
  • Bournemouth International Centre
    9 min walk
  • Alum Chine Beach
    10 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Futons

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Futon

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (with Air Conditioning)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room, Connecting Rooms (with Air Conditioning)

  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

  • 19 sq m
  • Sleeps 5
  • 1 Single Bunk Bed, 1 Double Bed and 1 Single Futon

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

Similar properties

Exterior
Royal Bath Hotel & Spa Bournemouth
Pool
Hot tub
Pet-friendly
Free WiFi
3.3 out of 5, (1197)
The price is CHF 69
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Royal Bath Hotel & Spa Bournemouth

About this property

The Durley Dean Hotel

Victorian Bournemouth hotel in West Cliff with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Durley Dean Hotel. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at No. 28
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre
  • Dogs welcome for a fee (restrictions apply)
The Durley Dean Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly The Durley Dean Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Bournemouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
No. 28 – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
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Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
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The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1008 reviews" "
Rating 8 - Good. 373 out of 1008 reviews" "
Rating 6 - Okay. 179 out of 1008 reviews" "
Rating 4 - Poor. 65 out of 1008 reviews" "
Rating 2 - Terrible. 65 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Laila

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
What i saw, was what i got! Child friendly! Staff were professional and polite. I'll definitely recommend and visit again!
Stayed 2 nights in Aug 2024

8/10 Good

a

Stayed 1 night in Aug 2024

6/10 Okay

Dannielle

Travelled with partner
Liked: Cleanliness, amenities
The property is dated but the bedroom was clean with a comfy bed and the air con was very much needed and welcomed. The property is an old building and if you require a wheel chair or walking aids I am not sure this would be a suitable accommodation. The pool was very small but pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at the Durley Dean
Single room for work trip. Small but functional and clean.
Stayed 1 night in Aug 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking expensive £20 for 24 hours and you’re not guaranteed to have a space if you go out for the day. Hotel was nice, quiet and clean. We like Bournemouth very much. We have been coming here for years.
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Disliked: Property conditions & facilities
Not impressed !😡
Discovered that there was a charge of £20 for parking which was not made clear at the point of booking
Stayed 1 night in Aug 2024

4/10 Poor

Tarrunum Fatima

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bedroom was too small and was not cleaned to a high standard.
Stayed 2 nights in Aug 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and could accommodate 2 adults and 3 children. Any issues we had were addressed by the staff Good location for the beach
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big old hotel in a decent location
Just what I expected, decent price point and location good. Parking a nightmare in the whole area. Car park was full and street parking rammed. The hotel is clean, decent breakfast. It’s a little tired but that’s ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very cheap and exactly what i needed just for one night in Bournemouth. Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned on request staff were very nice 👍 and helpful shared local knowledge would recommend the stay here and would come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Holly was extremely friendly and helpful and a wonderful start to my stay.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Nice!
Great location! We stayed in the premier room. The bed was lovely and comfortable. There were no toiletries, despite saying on the website there is a selection. The breakfast was very nice! The pool was run down, over crowded and the water was not clear. They used lots of chlorine to balance this. Not pleased with the pool. But overall we had a great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception Trevor and Osas both went out of their way with smiles, friendliness efficient and quick, thank you both. Massimo Gianoglio
Stayed 1 night in Aug 2024

6/10 Okay

J

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated and Dirty.
Room was not serviced during stay. Spa was ok. Pool was very small and dirty.
Stayed 2 nights in Aug 2024

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stancha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stay, we all had a great time. Reception staff were lovely and friendly. The two rooms we had were good size and clean. Very close to the beech. Thank you 😀
Stayed 1 night in Aug 2024

6/10 Okay

Supriya

Travelled with family
Liked: Cleanliness, staff & service
Reception staff were patient, helpful and calm considering how busy it was at times. Bar staff were helpful too. Air conditioning excellent in a large family room. Good power shower. Convenient for walking to Durley Chine beach. Lift available if needed. Wi-Fi available as well as normal TV. Not smart TV so no Netflix etc. Flaws: parking area at the back of the hotel way too small considering the size of the hotel. Street parking available nearby if you look carefully. Small area in front of hotel to temporarily park in while you offload/on load luggage. I didn’t notice any ramps for disabled guests. Swimming pool was very small. I had to reactivate my key card six times for my room which was really annoying. Overall the only thing stopping me from staying here again is the parking difficulty at peak summer times.
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, close to beach, friendly staff, good breakfast buffet
Stayed 3 nights in Aug 2024

2/10 Terrible

Cesar Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
This property is in a wonderful location. Short walk to the beach and prerty close to Bournemouth pier. However, the rooms although dated could just been cleaned better. On arrival there was just lots of dust floating around the room. Not great if you have asthma. Behind the tv there was thick layers of dust that hadnt probably been cleaned in months. We found a pait of earing on the bedside table that was probbaly the previous occupants. House keeping should have removed this, im guessing they did a very rushed job. Its a shame it just needs a good deep clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicki

Travelled with group
Liked: Cleanliness, staff & service
The room was lovely, the customer service was fantastic.
Stayed 1 night in Jul 2024

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here
I would not recommend this hotel. The so called twin room was more like a double with two single beds put together. Even though I booked a twin it was not presented as one. I was meant to separate the beds apparently. I did not pay nearly £100 to have to move furniture around. The carpet was not vacuumed, the cold tap on the bath did not work, the air conditioning unit was faulty, it leaked and threw ice chunks into the room, also one of the beds had not been changed. I also got charged £100 extra because I didn't have photo id. I did eventually get that back though. I found some of the staff to be rude. I did make a complaint to the manager, this is when I finally got back the £100 that was taken. All i was offered as compensation was another stay at a reduced rate but out of season. Not good enough for me!
Stayed 1 night in Jul 2024